Rumah tumpangan di Surrey

優點：裝修稱得上4星酒店，交通位置方便，安靜，安全，前台服務到位，在這個價位可以稱性價比高 缺點：沒有冰箱，沒有室內泳池，床上有幾根頭髮，另外這家酒店空調調到32度也吹冷風，住了兩次都是這樣，最後吐槽酒店合作的停車場，明明跟前台說了車牌號也自己確認過車牌號無誤，酒店系統錄入了我的車牌號，停車場還是第二天給我擋風玻璃貼了警示說這是酒店停車位，好在沒有罰單或拖走

I have been a regular guest at this hotel both for business and pleasure, for the last 5 years plus. The hotel management and staff always go out of their way to accommodate me and provide me and my family with the best service possible. The rooms are extremely clean, comfortable and tastefully decorated, and the hot breakfast is excellent. This is an unbeatable location with easy access to Vancouver, YVR, and the US.

Had stayed in this hotel before the pandemic and liked it. I had business in the lower mainland and chose to stay here again, 3 nights. Was not disappointed. The hotel is well maintained except for an elevator that was out of service the entire time. I opted for a single king bed with sofa bed; the room was comfortable, well provisioned and clean. The bed was a little soft for my taste. Breakfast is included and includes one hot egg, meat, and potato option each, a self made waffle station, both hot and cold cereal station, breads & pasties with toasters, and beverages. If you need to leave early, a bagged breakfast can be requested. Will stay again. My one suggestion would be, if you like to sleep in a darker room, or with the window open, chose a room on the back. Lights from the car dealership across the road are bright and on all night, and Langley Bypass is a busy road even at 3 AM.

We are BW frequent guests in the highest member category and were staying here on points. At check-in, the front desk clerk said he would have to charge a $150 deposit. I refused and offered to cancel our reservation and go elsewhere. This was a simple, somewhat outdated motel with no restaurant or amenities and I saw no reason for a deposit. The clerk explained that some of their guests damaged their rooms. I assured him that would not happen with two senior citizens with a long track-record with Best Western. He called his manager, Mr. Sav Singh, who apparently refused to waive the deposit. Next the clerk suggested that I give him $150 in cash which he would return the next morning at checkout. Again I refused. This argument went on for quite some time and I told him it was getting late and we needed to go elsewhere. He finally relented and we got into our room which was clean and serviceable but very old looking with lamp electrical outlets and room fridge quite worn out. The clerk had kept insisting that he had to collect a deposit because it was the policy at their property. Afterwards, I went back to their website because I didn't know how I had missed that. The policy posted on the website states, ”Pet Policy: Pets allowed with restrictions, $20 per day with $150 refundable deposit (due at check-in).” As we had no pet, it was completely out of line for the clerk or the manager to demand a deposit from us. After staying at Best Westerns often for the past 20+ years, we can say this was the most unpleasant of all!

Location is really good. The hotel is just within a 10-minute walk from Gateway station. Besides, there’s a supermarket and several cafeterias nearby. The front desk and staff are very helpful and friendly. The rooms are cozy and super clean. Breakfast is standard continental breakfast. The drawbacks are that there’s no bottled water and slippers in the rooms, and that the hotel is very close to the road. Noise from outside may be disturbing in some rooms. Overall experience is pretty good. Decent 4 out of 5.