Four Seasons Hotel Suzhou

Nitty gritty details are the hotel is second to none . The overarching facilities are crème de la crème. There is no place better than here. It’s an ideal place for business conferences, family gatherings, and ad hoc event for nuptial anniversary, connubial ceremony. The place is very beautiful, in a nutshell, the experience is supercalifragilisticexpialidocious !

This is not really a four seasons service! I tried four seasons hotel in HK, US and also in EU, this time I had a very bad service experience! One waitress booked me a table when I went for my breakfast, after I came back to the table with some food, there're five guys try to take my table and one of the hotel waiter in suit was even helping them for doing so! I sat down and 10 minutes later the same waiter came back said they made a mistake that I did come earlier than the 5 guys… So, you down even know how to manage your table in "four seasons" hotel? I get even much better service in a 700rmb Marriott hotel!

I rarely write reviews, but we had such a lovely stay here I wanted to let everyone know! Service, food, location, amenities - EVERYTHING was awesome. Special mention for Penny at the front desk who made our arrival and stay so much smoother and easier than any other family trip I have had in China, if not anywhere.

off your work,take your week,recover your soul,find out who you are.

Amazing!

蘇式新中式大宅風範，絕佳的金雞湖觀景點，房間還有精美的屏風。房間很大。連保險箱都巧妙的融入了傳統設計。絕對一流的室內設計。服務也很好，健身房器材非常齊全。泳池也很好，看着酒店健身房網上圖片很不錯，就想來體驗一下。從前台接待的小姐姐到大堂的小哥哥態度都很好。負責衞生的工作人員用吸塵器非常認真的在做清潔。一大早健身房的阿姨也很仔細的清潔着器材的角落，各種盡然有序。今天下着雨。但是離開酒店的時候崗亭的小哥哥還了敬禮。酒店很多很多人都非常敬業。注重細節。 但是贈送的旅拍感覺拉低了酒店的品質，如果要做活動。還不如做下午茶或者晚餐的活動。這個旅拍團隊很有問題。從化粧師到攝影師。化粧師前期溝通態度就很不好，一入住酒店預約後接到電話，讓我過去攝影團隊所在的位置溝通一下拍攝粧造什麼的。結果去了現場又説有其他人在弄説沒時間。然後就約好了5點現場溝通一下粧造，結果到了4點左右化粧師有時間了讓馬上過去，當時自己沒時間説晚一會，她馬上打電話非常強勢的説自己五點要下班，五點不行，我説那明天什麼時候再約時間溝通也可以，結果她説那就電話溝通一下，我説可以。電話説到髮型，我給化粧師微信羣發了我自己的服裝樣式。説讓她看一下我弄什麼頭髮。她説好找一些造型圖片。結果就是發了兩張完全不對風格的圖片敷衍。我説不太適合，她馬上發一個狗斜着看人的表情。我就不説什麼，想想忍忍算了。看微信溝通效果這樣感覺溝通不出來什麼，過了一會去現場找她，結果去了還沒到五點就下班了。沒找到人。想着就算了，乾脆自己弄算了。 結果到了第二天拍攝的時候提前去了拍攝團隊的M層，結果他們又開始催，怕我耽誤時間了，説馬上到大堂聖誕樹。 雖然是免費贈送的，但是後期修片客户總歸是會花錢的，真的沒必要這樣。最基本的禮貌都沒有。發一些莫名其妙的表情。還沒開始拍就開始嫌棄客户耽誤時間，怕耽誤他們時間，我就説不拍了，結束了拍攝。 因為這個旅拍早上浪費了一個多小時提前準備。中午飯都匆匆吃了幾口，提了一大包衣服來回折騰。想跟他們溝通白跑了幾趟，別人的時間都不是時間，就他們的時間是時間。來四季酒店的心情都被影響了。想着今天拍完喝個下午茶，晚上再吃個飯。然後去蘇州中心逛一下。也沒什麼心情吃了。