Tongli Lake Resort (Phase II)

We were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂 The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally. For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁 Overall we are happy with our stay and it is a good place to spend a few days with kids.

This resort is truly an amazing place to visit in Suzhou. Very clean , beautiful and children oriented. There are hardly any part of it that doesn’t have any activity for babies. The behaviours of staffs are also up to the mark and more specifically the lady named Yu Ting was very co-operative.

同裏度假村已經看了很多次，終於有時間來了。大堂和環境優雅別緻，服務態度很滿意，接待禮貌。前台服務人員很熱情周到，酒店管家也是服務到家，關懷每日的入住體驗，提前告知，親切友好。房間入住乾淨衞生,考慮周全，小朋友入住拖鞋，板凳，洗漱用具等都很方便且周到。小朋友利用大大的浴缸還泡了一個澡。 房屋窗外就是風景，非常的愜意。 度假村環境也是很棒，有很多適合小朋友的娛樂活動，酒店內也有很多玩樂的設施，如果夏天來肯定更好，下次再來夏天體驗一次。 早餐和晚餐酒店都有自助，自助很豐富，適合小朋友吃的也很豐富，紅湯蘇式麪很好吃，可惜這次早餐下來的晚了，小朋友想吃的華夫餅沒趕上，下次可以再來吃。晚上到酒店後還有免費的晚安粥，可以看得出來很用心很貼心的酒店服務。 晚上夜遊同裏古鎮走路也很方便哦。 總體非常滿意。

寒假帶小朋友去玩了兩天，酒店不錯很大，環境也很好臨湖散步很舒服。給我印象最深的是管家“曉宇”，全程貼心服務，有求必應，非常貼心，讓人賓至如歸，期待下次相遇！

同裏湖度假村真是親子游的理想之地！活動豐富多彩，桌球、小童樂園等設施讓孩子們玩得不亦樂乎。特別要提的是，管家餘婷的服務真是太到位了，細心周到，讓我們感受到了家的温暖。最令人驚喜的是，酒店最後還贈送了旅拍服務，攝影師技術高超，給我們全家拍了一張超棒的集體照，留下了美好的回憶。強烈推薦給各位想要親子游的家長們！

房間離同裏湖很近,國慶避開人流,在小道走走,湖邊坐坐,遊游泳,蒸蒸桑拿。有小動物可以喂。 外賣可以用房間電話打6001送房間。 酒店服務很好,還沒到之前酒店就按排了管家康文傑,預訂免費去同裏古鎮的班車,多增加了孩子的洗漱用品以及提供了一系列優質的服務。