Wyndham Grand Suzhou Fenhu

之前出遊和出差都會住温德姆，温德姆的服務讓我印象深刻，從入住開始，對住客的體驗關注和關懷，因此我很早就成為了温德姆的會員。但首先客觀的説這次入住體驗，1，房間很棒，衞生做得很好，美中不足是該房間空調聲音有點大。2，晚餐2樓有海鮮自助餐，菜品多樣，小龍蝦個頭不大，這個可以再提高一下，其他菜品都不錯，煎烤位服務員基本上有求必應，温德姆員工服務意識很好。3，關於我反饋的空調問題，大堂經理小陳第一時間與我溝通並跟進，這依舊體現了温德姆關注客人入住體驗，我相信有這樣的主動服務意識的酒店，是能夠贏得更多客人入住和選擇。酒店性價比不錯，樓下週邊1公里內餐飲，便利店，快餐店等生活配套都有，晚上可以在湖邊散散步很愜意。酒店住客停車也是免費，進出便捷。

適合親子出遊，爸爸可以去健身房，小朋友可以去糖果樂園，極力推薦港式茶店住店客人半價，性價比超級高，住店客人還可以免費租自行車騎行一小時，工作人員侯芬芬非常熱情服務周到

酒店很乾凈！房間很大！特別是前台的洲洲小哥哥服務特別好！而且長得帥，點贊👍下次過來出差，還住這裏！

端午假期想着就近找個酒店度個假，看到這個温德姆是高分酒店，於是就在攜程上預訂了，全程住下來發現真的是驚喜滿滿，還超出我的預期 酒店工作人員親切主動.特別是大堂經理小姐姐丁媛媛想我所想，這次出行忘記給小寶寶帶牛奶了，它得知後主動讓人給我們送來了牛奶，總之服務好的我都不好意思[Like][Like][Like] 酒店二樓茶餐廳午市打五折，點心非常好吃

好久沒住過服務這麼熱情的五星酒店了，確實名副其實！！整個旅程可以用驚艷來形容了，早餐好吃，能感覺得到是用心在做，米飯軟，麪條是地道的江南紅油湯麪，澆頭也好吃，寶寶説華夫餅很軟很香，晚上還嚐了酒店的自助晚餐，牛排羊排現蒸海鮮有小鮑魚、基圍蝦等，很豐富，吃到扶牆走，住店客人還有75折優惠！下午去了行政酒廊下午茶，酒店自助的手工酸奶和餅乾都炒雞推薦！ 滿意滿意，服務員都很主動熱情，會主動問需求，走過遇見主動打招呼，房間大乾淨整潔，整個氛圍很好，物超所值，等假期考慮再來，大堂副理陳全洲全程都熱情接待，當晚送了小童大禮包，小朋友非常喜歡！第二天送的星巴克咖啡券，臨走拿了兩杯帶走的，前台退房還送了手工小餅乾，馬琳服務員，總之很好很好

The staff at the Wyndham was very nice. The breakfast food was quite good, and our room was spacious and clean. The beds were super comfortable. The hotel is on a nice lake with good views and walking or biking paths. The hotel has tandem bikes available to borrow. Other than the lake, there aren't a lot of options of things to do in the area, so come only if you're looking for a quiet getaway. There are some good Chinese restaurants nearby. The swimming pool is very, very cold. They should consider heating the pool, our kids were hoping to do a lot of swimming but couldn't stand being in the pool for very long. There was also some noise each night we were there--families being noisy in the hallway or music playing (not sure if it was from the street or from an event at the hotel). It got quiet each night by 9:30pm. Lastly, the rooms have several lights that come on with a motion sensor around the entryway and bathroom. This sounds like a nice idea but it is terrible for those who actually sleep in the room. Every time someone gets up at night to go to the bathroom, the lights go on--very annoying.

All staff were very helpful from the check in area, restaurant staff and room cleaners. Breakfast was a nice mix for all people from all places. Children ply area was very convenient with a mix of activities.

這次和家人一起入住了蘇州知音温德姆，設施環境等各方面都很讓我滿意。酒店大堂設計大氣時尚，前台辦理入住態度熱情，大堂經理丁媛媛已經提前幫我們升級好了湖景房，還給我們安排延遲退房，真的是非常貼心和周到。房間整潔舒適，湖景景觀風景宜人，很有賓至如歸的感覺。酒店的餐飲也很不錯，自助早餐品種豐富，自助晚餐性價比很高，已經推薦給了幾個吃貨朋友讓他們來體驗。住過很多次五星酒店，體驗下來這家酒店吃住行和服務都更讓我印象深刻，有機會來蘇州會再來光顧。

隱藏在吳江的親子酒店，離蘇州有點遠，開車得一個小時，但是酒店很好，性價比很高 我們定的湖景房，風景很好，房間的雙人床也大，1米35的 電視可以看很多動畫片，娃很喜歡而且衞生間和淋浴房是乾濕分離的 酒店離周莊很近，可以去周莊玩玩，打車大概單程30左右 游泳池也蠻好的，有小朋友專用的泳池道 大堂的小尹和佳琳服務超棒，下次親子游還會再來