Hotel Yerevan dengan Kolam Renang

Расположен в центре, комнаты убирают хорошо, завтрак достойный выбор, бассейн приятный, но, персонал в холле вроде приветливый, но не полезный, в ресторане официант вообще разочарование, не знает винную карту, спросила есть ли полусухое вино, сказали есть, но принесли сухое, просила белое, принесли красное, в баре спросила что могут сделать быстро, ответ - посмотрите меню.. сколько стоит капучино, тоже посмотрите меню.. странно, вроде должны стараться заработать, но как-то все без энтузиазма, общее впечатление положительное, но сервис не дотягивает до ожидаемого в сетевом оттеле.

Very nice hotel, walking distance from the english park, friendly and very helpful staff The room was big enough with so much space and clean and the hotel is a in a very good condition We also tried their breakfast for 900 Daram .. it’s a very nice buffet with a lot of diversity but you can also have breakfast somewhere near the hotel for less.

Hotel was very expensive usd 300++ per night for each room so we expected a lot more. We booked 2 rooms for 2 nights and we did ask for extra bed in one room but was told we had to change to a more premium room rather than just add an extra bed. Complain here is reception is not great at handling exhausted guests and took too long and not pro customer service. Also, a senior member of our family was offended when one of our luggage was dragged on its sides rather than its wheels. This was all before we were headed to the room. When we got to the room, our room key card wasn’t working 😩 bummer ! I really wasn’t in the mood to tip the porter though it wasn’t his fault. I feel bad for the porter though. They had all these nice dried fruits and nuts that were not cling wrapped awaiting us and a note that was nice but was probably prepared for check in time . We arrived at night. So I took some without thinking . Next morning I feel a little strange but by evening I have food poisoning with vomiting. 🤮 cling wrap your welcome treats !

Отличный завтрак и местоположение. Номер был у меня на 3 этаже, с терассой но в плотном окружении других зданий вокруг - в результате вид из окна был никакой. Кровать немного жосткая.

Хороший отель. Расположение не очень удобное, находиться на горе, рядом нет никаких магазинов. Номер уютный, чистый, но очень тонкие стены, и высокая слышимость. На наш взгляд слишком жесткий матрас. Спа, бассейн один из лучших на нашей памяти, бассейн осень теплый и приятный.

I booked this hotel for a business trip. Overall, it was a beautiful and clean place, and my fellow travelers really enjoyed it.

i DONT recommend this hotel: ( Especially if you are a non smoker!) : try find another hotel in the similar price range if u can. heres my honest opinion having stayed here for 5 nights. i have stayed in a room 603, on the 6th floor. room is dated which is what you paid for so its not the big problem. 6F is a non smoking floor, when i have reported a strong cigarette smell coming from the room that connects to my room. the hotel manager not only didn't take this seriously, his tone was cold and unfriendly, long story short, they have suggested that i can move to another room at 10:30pm when i have showered n have everything layout in room. i ended up was guided to the the front desk to speak to that same manager Azat. his attitude was arrogant n not customer friendly, just like on the phone. i ended up getting so upset before he said he would do something, when he called back to report that the next door customer did admit that they have smoked in the room, that was no sorry, no nothing. and i was under the impression that it was me who were bothering their evening. so when stay in the non smoking floor smells the cigarette, thats your problem, dont bother me kind of attitude, n either u move to a lower floor with a smaller room, of what do u want me to do - that sort of attitude. very bad customer service from the manager n the male staff here, but to be fair , i have met two female staff members - one who checked me in n other one when i paid for the accommodation, both of the female staff members are very helpful n attentive. a bad shot out Azat. if he is really the manager, then please send him back to training. please consider n think from a customer pov, what would u do when u r showered n about to go to bed at 10:30pm n you smell strong cigarettes smell coming to your room in a non smoking floor n the hotel give you that “ i dont give a fxxk” sort of support?

Wouldn’t rush back Would have expected more for a 5 star hotel ! We booked a suite which lived upto expectations However …. My main complaint…..was we arrived at approx 2-30 pm and completed credit card check and forms to fill and passport checks all done within a few minutes ,we were ready to get to our room ,but ….no …..check in ..we were told was 3 pm ,the girl said it’s too early yet …. We had to hang about the lobby till 2-58 Not impressed… Then the fight to get an elevator So there are only 2 and the cleaning and maintenance staff use them up and down to -3 it seems where they work from ,we were level 6 so ,there was just about every time a wait and share the elevator with cleaning staff (Remember this is supposed to be a 5 star hotel !) Generally good room apart from getting bitten by mosquitoes in our first night ,clean and well prepared. Second night there was some sort of party going on in room close by at approximately 3am Had to call reception and ask if security could sort this out ,think they did as noise went and eventually we could get back to sleep

I had a short but very enjoyable weekend stay here and if you’re looking for a hotel with great service, perfect location and classic luxury then you’ll enjoy staying here. The staff arranged a very effective airport transfer for me and checking in was a welcoming and delightful experience, with the staff throughout the hotel speaking great English. Despite my very early arrival I was grateful they were able to find me a room, helped I assume by the fact the hotel seemed very quiet throughout my visit. There’s two lifts serving the accommodation floors, which are painfully slow, but the glass design overlooking the bar area detract from this, and the ‘day of the week’ carpet changed daily is a luxury touch you don’t often see anymore. My room was on the top floor and a standard category. It was a luxury feeling room and I really liked the clean decor. All the amenities you could imagine were present and it would be really comfortable even for an extended stay. Electric sockets were at both sides of the bed, plenty of lighting options and effective air conditioning which wasn’t too loud. It was also possible to open the window. There was a fully stocked mini bar as well as complimentary bottled water. The bathroom was small with a shower rather than bath, but it was perfectly clean and again had all the small touches you’d want from a top end hotel. Housekeeping proactively checked the do not disturb sign during the day and did a great job even late into the afternoon, although on one occasion the water bottles weren’t restocked. The lounge and bar area on the ground floor is spacious and comfortable, but best of all is open 24 hours a day. They offer food and a wide range of drinks, with the friendly staff able to make recommendations and engaging in good conversation. It was never very busy during my stay but it was still a pleasant place to relax late in the evening and a perfect spot to catch up with some work. I found the location ideal, just a few steps from some key sights and surrounded by lovely restaurants and bars. With the hotel reception able to offer advice or arrange any form of transport there’s no need to feel cut off! There’s quite a bit of art to admire throughout the hotel and small displays on each floor, including a shoe polishing machine outside the lift which is a good touch. Checking out in the very early hours was a seamless experience and next time I’m in the city I’ll certainly be staying here again!

Hotel carino e in posizione a ridosso del centro. Nonostante l’alta potenzialitá dell’hotel, ci sono state alcune criticità: - il primo giorno abbiamo trovato delle mutande usate nell’armadio e un altro giorno una pezza bagnata sul comodino; - ad una colazione non c’era più quasi nulla da mangiare (mancavano ancora 30min al termine); abbiamo dovuto lamentarci e dal giorno successivo le cose sono migliorate; - la temperatura in camera non era ben regolabile; - nella SPA alle h21:00 non abbiamo trovato asciugamani e sauna e bagno turco non erano ben funzionanti (la prima non aveva luce interna e il secondo non scaldava a sufficienza). Nonostante le lamentele, il manager dell’hotel non ha pensato di omaggiarci di qualcosa per scusarsi in qualche modo, ma ha solo provato a risolvere i problemi (non sempre con successo). Attenzione ai dettagli e alla cura del cliente da rivedere!