Ulasan The Sebel Sydney Martin Place

Room initially appeared well presented with good basic amenities and good central location for what we needed. Bathroom with large shower and good water pressure. Bed comfy.Front reception staff friendly and helpful. Parking close by (although a bit of a rabbit warren to get to / from car park, you also may need to tell parking staff that you a a guest of the hotel to get in as it also has public parking and fills up). The negatives I noted that bedside table had a couple marks (looked greasy/ hadn’t been cleaned properly) otherwise the room appeared clean to me. The tea and coffee looked like it was skimped (box showing 4 pods of coffee only had one). Friend in different room had similar experience and their soap was empty. Heard another guest complain about the cleanliness of their room to front reception whilst I was waiting in the lobby. For me the real surprise was being charged for things I didn’t use in the minibar. I rang them once I was home and reception told me it wasn’t an error, and the bill would remain (however they said ‘we will check’). I had one drink, not 3… unless I drank them whilst asleep!This is actually the action which motivated me to review this hotel, so others know to be careful. The charge won’t break my bank account but I feel like I have been shortchanged. I think all the issues with the hotel are with housekeeping, I won’t stay again though due to the minibar charges. If the housekeeping improved (cleanliness, refilling consumables and not charging guests for items not used) it has potential to be a nice hotel.