Hotel Mesra Haiwan Peliharaan di Tacloban

This is our 2nd and 3rd tome to stay. Overall the hotel, food, price is great. Few things the hotel can improve on - add humidifier or air freshener to maintain the clean smell of the hotel.

They are great in everything, it was my daughter and my husband's first time in Tacloban City, and the hotel picked us up from the airport, I also want to thank their driver for driving me going to the bank before we check-in, When we check-in, there was a smell that the room did not use for a long time, although everything is clean, our bed size matrimonial bed but no breakfast, the restaurant has also limited food, the hotel has an also nearby laundry and many restaurants too. The housekeeping are great and kind people, they help me to find the tablet of my daughter that we thought was lost. They also make sure that our room is clean every day. They also have a great garden and a cute pond that has a lot of fish around. Wifi is fast but there is a small piece of paper that they will give you that you can use for 2 to 3 days and they change passwords. They will give you soap and shampoo for free, no bottled water for free, no fridge, and their tv is not clear to watch. There is also a blackout while we were check-in in, so better to prepare flashlights, once your room is closed you cannot see anything because it is really dark. I have flashlights on hand so it is still okay for me to stay there. Make sure that you stay there first before you pay, because it is non-refundable. When I arrive I thought that we will stay there for 8 straight days but due to work, need to be in different places, but they are still great because they refunded the days that I did not book. Overall it is good, just be aware of the environment in the area because it is dark outside of the hotel. Definitely, I'll stay here again. I want to upload some pictures but due to privacy I rather not.

I made a room reservation three months ago but couldn't use it then. However, the hotel kindly extended the booking until December 20, 2023, which was appreciated. We were pleased to finally utilize the reservation just a day ago. When I called to confirm the modified room reservation, I learned that our originally requested room was occupied. Consequently, we were offered a room on a floor undergoing renovation. While we understood the unavailability of our initial choice and appreciated the alternative, unexpected noises, resembling furniture being moved, persisted past the scheduled renovation hours. Initially, our dissatisfaction arose from key card issues, requiring two trips to reception for door access. Though promptly addressed by changing the door lock's battery, it raised concerns about the room's readiness before guest arrival. Upon entering the room, a faint scent reminiscent of damp fabric lingered, possibly from the carpet or beddings. This made us hesitant to use the beds, as we questioned the freshness of the linens. Furthermore, the provided 'IronwoodGuest' internet was inaccessible. Despite a single call, we were given 'ManagementPlus' internet access, but alas, no connection was established. Consequently, we had to rely on our mobile data for work, adding to our stress during what we hoped would be a relaxing stay. Additionally, the inability to use Netflix compounded our dissatisfaction. We wanted to at least enjoy the night with our mom, watching movies at least, but because we couldn't connect to their internet, we could not use it. We also tried connecting it to our mobile data, but it did not connect as well. We also discovered inappropriate content in the search history, which made us question the thoroughness of amenity checks and guest comfort. It would have been appreciated if such content in the history had been cleared to ensure the comfort of all guests. Considering the limited amenities offered, we had hoped for reliable internet access and functioning Netflix, as these are among the few amenities provided. While my call to confirm our arrival might have been sudden, I trust there was ample time for room readiness. My feedback aims to support improvements in the hospitality industry. Genuine hospitality enhancements not only benefit this establishment but also uplift the province's hospitality sector, attracting more visitors. Despite these issues, the hotel and restaurant staff were friendly and accommodating. We appreciated the breakfast buffet and enjoyed the ambiance at Firegrass Tavern. As vegans, we opted for fruits, hoping for more inclusive options next time. Nonetheless, BUUTAN VEGAN CAFE nearby was a welcome alternative. Hoping for a smoother experience next time. Thank you for your attention.

I Went there last nov 30, dumating ako 7am from the airport, di muna ako pinaearly check in kasi fully booked daw, bata pa ung receptionist di nya ako maxado na understand na i need to sleep and rest galing pa ako manila, di man lang ako naguide kung san pwede rest muna so iwent to mcdo nalang para magantay. My stay was ok, di maxado fancy ung place mukhang modern, ung pool mababaw di ako nakapagswim ng maayos. May issues ako sa bfast, bakit hindi buffet? Sna maayos ng hotel at magkaroon. Ung mga pinagkainan ng tenants iniwan lang sa labs ng floor, walang naglilinis! Buong araw ko syang nadadaanna sa hallway ung mga plato nasa labas pa rin! Rating is 7/10. If babalik ako?, YES! I think this has the best location malapit sa downtown e. Thanks XYZ

I recently stayed at the Summit Hotel Tacloban , and I had a wonderful experience. The hotel is located in a great location, close to mall. The rooms are spacious and well-appointed, with comfortable beds, large TVs, and plenty of amenities. The staff is friendly and helpful, and they went above and beyond to make my stay enjoyable. I especially appreciated the fact that they were able to accommodate my request for a late check-out. I would highly recommend this hotel to anyone looking for a great place to stay in Tacloban. The hotel is luxurious, comfortable, and convenient, and the staff is friendly and helpful. I had a wonderful stay, and I would definitely stay there again. Now, that I am leaving for Canada, I will definitely miss everything in this place. Thank you Summit Hotel!

WOW this place was not OK for us. Covid was over. Stayed in pricy hotels in Tacloban no need for paperwork about covid for months. This place was still on the covid glad we brought the paperwork. I rented this place by accident! Was looking for different Red Doors hotel. Staff ok, Place was nasty. The owners Worried about covid but rooms not truly cleaned in years. If you touched a wall in the room it was gross, and you had to go to bathroom and wash your hands. On the good side cheap if you lost power and this place had power the air conditioning and fan set up were GREAT. Pool children could have a blast till your power was back. Out in the middle of no place Tacloban but we did get rides to city.

The location is very convenient. It was near all amenities like banks and restaurants. My only problem was, there is no lift for person like me who have knee problem. They were renovating the time we checked in so cleanliness went down for me.

The so called ”discounted” rate from Trip was in fact higher than the walk in rate. Breakfast was not included. The walk in rate included breakfast. There are very few hotel options in Tacloban. Asia Stars is ok. Not great, not bad, It's ok for 1-2 nights not more as the rooms are very small.

Staying here is soo awesome. 💙 We’ll go back soonest. 😊 The staff are so accommodating. 😇