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Ulasan kurang baik(100)
Lovelybird
Bilik Nyaman (Katil Double)
Menginap pada Ogo 2024
Bisnes
15 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Dis 2024
We have stayed at this hotel multiple times during our visits to Mount Taishan. Located at the top of the mountain, it offers convenient access to witness the breathtaking sunrise. The view is truly one of the most beautiful sights at Taishan.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的攜程貴賓,您好:非常感謝您入住泰山神憩賓館並同我們分享入住感受,真心感謝您對酒店服務的高度評價,我們願意用甜美的微笑、貼心的服務和舒適的住宿環境讓您感受到家外之家,真誠期待您的再次光臨。祝您及家人身體健康!天天開心!
Toon Kee
Bilik Anggun - Penghunian Tiga Orang
Menginap pada Ogo 2024
Melancong bersama rakan
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 1 Okt 2024
We were glad to stay for one night after the 6 hour climb following the imperial route to rest and view the sun rise next morning. However there was no clear signage to direct us to the hotel. After much struggle, we finally found a path via Confucius temple.
Staff knocked on our hotel door at 4.20am and we gathered in the lobby before 4.40am. Hotel staff led the guestp to a designated area and waited for the sun rise. We were happy to be able to witness the sun rise.
Service by the front desk was great. Our phone was not working and the front desk staff came to our room to attend to us.
During checkout, we informed the front desk to charge for the food stain caused by us and front desk staff was kind to waive it. Too bad we did not take down the name of the young man at the front desk who attended to us twice.
Checkout was fast with walking distance to the cable car station.
Would be great if breakfast was not optional and included in the room price.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, welcome to choose Shenqi Hotel as your accommodation. Thank you very much for giving us such a high evaluation. Your affirmation of us has always been the driving force behind our progress. We believe that with your support, we will do even better. For the detailed issues you raised for us, we will inspect and rectify every corner of the room, striving to achieve perfection. Your needs, my responsibility "has always been our service philosophy. We hope you can pay more attention to our hotel and provide us with valuable suggestions. We sincerely look forward to your visit again!
Pengguna Tetamu
Bilik Special
Menginap pada Nov 2024
Pasangan
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 22 Dis 2024
I loved the staff and the location was outstanding. Sadly the shower was cold and the room was dirty.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的攜程貴賓,您好:非常感謝您入住泰山神憩賓館並同我們分享入住感受,真心感謝您對酒店服務的高度評價,我們願意用甜美的微笑、貼心的服務和舒適的住宿環境讓您感受到家外之家,真誠期待您的再次光臨。祝您及家人身體健康!天天開心!
Brammie
Bilik Special
Menginap pada Sep 2024
Melancong bersama rakan
4 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2024
Clean and modern hotel on top of the mountain! Nice bathroom / shower. The window was small and faced a brick wall lol
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的攜程貴賓,您好:非常感謝您入住泰山神憩賓館並同我們分享入住感受,真心感謝您對酒店服務的高度評價,我們願意用甜美的微笑、貼心的服務和舒適的住宿環境讓您感受到家外之家,真誠期待您的再次光臨。祝您及家人身體健康!天天開心!
jacely
Bilik Special
Menginap pada Apr 2024
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 9 Jul 2024
Extreme experience, staying at the top of the mountains. A lot of stair walking up to this hotel but worth the effort. Nice scenery, but room is quite small but acceptable.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ctrip VIP, thank you for staying at Taishan Shenshi Hotel, and complimented the hotel's room facilities. We value each guest's opinion, and constantly improve the details of facilities and services, first-class accommodation and high-quality service is our consistent goal and pursuit, aimed at providing guests with knowledge and needs, peace of mind for the feeling of home! Your support and encouragement is the biggest driving force for our continuous improvement and progress. Thank you again for your stay, we look forward to serving you again!
Pengguna Tetamu
Bilik Special
Menginap pada Mac 2024
Solo
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 21 Apr 2024
Good modern facilities for such an old hotel. Has hot water, hair dryer and LCD TV. Air conditioner was quiet.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的攜程貴賓,您好:很高興我們的酒店能夠讓您有如此美好的感受,您的滿意是我們最大的動力。看到您收穫一個滿意加驚喜的優質入住體驗,我們也感到非常開心。泰山神憩賓館秉承山東人淳樸誠信,厚道包容、熱情好客的處事風格,為四海來賓帶來最富誠意和細膩的服務。細緻周到是我們的特色,驚喜與感動是我們的追求。無論設施硬件還是居住感受,我們都追求待客的極致,把最好的奉獻給我們的賓客。
Pengguna Tetamu
Bilik Standard - Double Occupancy, dengan Pemandangan
Menginap pada Ogo 2023
Pasangan
9 ulasan
2.5/5
Disiarkan pada 1 Okt 2023
The location is brilliant. The service they provided automatically to gather hotel guests to go together to view sunrise was very good and is a must for the stay in the mountain.
The room decor is relatively good however the bed sheets, floor boards and rug were not clean.
No tea bags available in the room.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的攜程貴賓,非常感謝您下榻泰安神憩賓館。很高興得到您抽出寶貴時間來為泰安神憩賓館酒店撰寫的評論,對您入住期間客房服務沒有帶給您舒適滿意的入住感受深感抱歉,我們已將您的意見反饋至客房部和前廳部,酒店將做出改進措施,以避免此類問題的發生,再次感謝您的惠顧蒞臨,真誠期待您下次光臨見證我們的完善!
Pengguna Tetamu
Bilik Special
Menginap pada Mei 2024
Melancong bersama rakan
2 ulasan
4.8/5
Menakjubkan
Disiarkan pada 20 Jul 2024
Perfect location at the top of the Mountain.
Simple but efficient
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ctrip VIP, Hello: we are pleased to see you to the hotel made good comments. We sincerely hope that in your travel every moment, can enjoy Taishan Shenshi hotel care. The superior experience of our guests is the greatest affirmation of our hotel has always been the direction of efforts. We look forward to seeing you again!
Pengguna Tetamu
Bilik Standard - Double Occupancy, dengan Pemandangan
Menginap pada Nov 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Jan 2025
服务:OK
环境:OK
设施:OK
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的攜程貴賓,您好:非常感謝您入住泰山神憩賓館並同我們分享入住感受,真心感謝您對酒店服務的高度評價,我們願意用甜美的微笑、貼心的服務和舒適的住宿環境讓您感受到家外之家,真誠期待您的再次光臨。祝您及家人身體健康!天天開心!
peterz
Bilik Nyaman (Katil Double)
Menginap pada Apr 2023
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Mei 2023
Very friendly and helpful staff, thank you.
The breakfast was great, we enjoyed it very much(especially the Team and all the steamed buns and rolls)- just as the whole stay at Shen Qi- Hotel.
Thank you
Terjemah
Jawapan daripada Pihak Penginapan: 很感動,英語水平有限,但我也想對您説:Thank you very much! welcome to you next time!
Jawapan daripada Pihak Penginapan: 尊敬的攜程貴賓,聽聞您的點評我感到非常的驚訝!您在酒店的這些經歷,我們表示深深的歉意。您所反映的問題我們對此十分重視,我們第一時間將您所述的事件回饋給了相關部門的領導及酒店高層領導並立即作出調查。雖然酒店在業界有着極高的好聲譽和好口碑,但是您的批評督促讓我們看清自己的不足並虛心整改,您的寶貴意見是我們品質提升的源泉,今後我們會更加加強對員工服務意識培訓和對房間的檢查工作。感謝您在酒店成長過程中的陪伴和包容。真誠期待您的下次光臨!
Jawapan daripada Pihak Penginapan: 尊敬的攜程貴賓,您好:很高興我們的酒店能夠讓您有如此美好的感受,您的滿意是我們最大的動力。看到您收穫一個滿意加驚喜的優質入住體驗,我們也感到非常開心。泰山神憩賓館秉承山東人淳樸誠信,厚道包容、熱情好客的處事風格,為四海來賓帶來最富誠意和細膩的服務。細緻周到是我們的特色,驚喜與感動是我們的追求。無論設施硬件還是居住感受,我們都追求待客的極致,把最好的奉獻給我們的賓客。