Hotel di Tienmu Commercial Area, Taipei

The hotel is newly renovated, a big plus! But the location is a bit further unless this is the area you’re visiting, then it’ll not be a problem for you. We arrived the hotel at night, the night shift lady didn’t feel very welcoming or friendly. They have pretty decent Chinese style breakfast buffet, few stir fried veggies, and other original food (non processed) options which I appreciate and thought was great! The hotel is small so there is not much amenities like business center you can use the laptop and hangout for a bit if you arrive early or need to stay a few extra hours after checkout. You can only stay at the lobby. The view of the room is quite nice if it’s a sunny day and the product they use is decent which is a big plus!

Great breakfast!!! Highly recommended!!! Great facilities! Great location! Nice and clean!

great location，yet away from the crowd. Don’t get fooled by the appearance of the building. The only down side is that most of the rooms don’t have windows, like any other hotels nested in residential/business building

The location of the hotel is very convenient. One particular situation I would like to thank and point out is upon my arrival to the hotel. I was given a room which had a funny sound that occur periodically. I called the lady who assisted me in the check-in process and pointed out this problem. Without much hesitation, I was given another room of the same grade immediately.

What stood out most during my stay was the exceptional service from Anne at the front desk. She was warm, professional, and went out of her way to ensure I had everything I needed. Her welcoming attitude really made a difference and added a personal touch to the experience. The room itself was well-designed, with a comfortable bed and a stylish vinyl record wall. I enjoyed the Free Happy Hour from 5:30-6:30 PM, and the LayLow bar on-site had a great atmosphere. The parking fee of $300/day was a bit steep, and the area around the hotel doesn’t offer much in terms of views. However, thanks to the great service and overall comfort, I left feeling satisfied with my stay.

It’s more like a hostel than a hotel. It is inside a commercial building, occupied an entire floor. The cleanness of the beddings can be improved. But considering the price of a room during the travel peak season, good deal.

- location was good, but if you want reach the hotel via the nearest MRT exit (exit 11), you'll need to climb some long stairs - food was average and simple (don't have high expectations) - Room was avarage if you are not fussy. Aircon is centralized, so it's always at pretty warm in the room. Vent was dusty. The bathtub was leaking so the bathroom floor was always wet after a shower. - Internet & wifi was bad, we feedback to the hotel staff but was not helpful at all. They just asked us to connect to other wifi, which also had bad connections - Hotel staff was not friendly

What sets this hotel apart: If you are looking to stay in a quiet neighborhood (instead of a hotel along a busy/noisy street) with a good value/price, great service, and convenient location in Taipei, this hotel is a strong contender. This combination is what sets it apart from other hotels. Hotels nearby are either priced higher or along the main streets. Positives: - The team's service and attitude are consistently professional and courteous throughout my entire stay. Everyone was professional. No one came across rude, impatient, or defensive. They thanked me for choosing them and also took responsibility/ownership on things they did not do right the first time. - They took notes on things you said and requested with immediate response or within 24 hours if needed more time. - They practiced active listening, asked clarification questions to ensure what I needed/requested. - Excellent breakfast, full of variety. They kept standard items standard by providing them daily but also added some variety by changing 3-5 dishes. All foods are fresh and prepared on site. - Housekeeping service had great attitude and was efficient in cleaning throughout the entire stay. - They have an elevator. Most hotels in Taiwan have elevators. - They are happy to help moving your luggage upon request. - Excellent hot shower temperature and pressure - Amenities provided in the room is abundant with good quality - They are trustworthy in honoring pre-agreed upon check-in requirements. Before booking this hotel, I asked about the check-in requirements and what I felt comfortable providing and what not. They agreed and executed accordingly. I appreciate how their words and actions are consistent, which is very different from some hotels (Best Western always acted inconsistently, Marriott, Hilton, and IHG hotels are spotty, some are good, and some are bad) in the US and Canada where they said/agreed one things and acted differently when I arrived at the front desk for check-in. Hotel services in Taiwan are generally much better in terms of service attitude and honoring their words. - Effective expectation management and communication - When raising issues, they took it with positive attitude: they always first owned it by providing a sincere apology, tried to solve it immediately. If they couldn't solve it right away, they asked for more time and provided a timeframe on when it would be solved. Throughout my stay, 50% of issues were solved immediately, and 50% were solved within 12 to 24 hours. No issues remained unresolved. - Common areas are always very clean and organized. Negatives: - Not always have people at the front desk to help open the heavy doors. Better to change it to auto-sliding doors. - The elevator carpet is gross and dirty: time to change it. There was a hair hidden underneath the hand towel on first day - raised the issue and they fixed it the next morning. Should not have missed at first place. - There was a dirty blue cup with watermarks all

the location is very convenient to get around places.  there are 7-11 and family mart ，coffee shops nearby. Only 10mins walk to SOGO department store. The only disappointing thing is i had to keep the curtains closed at all times because my window was facing directly to the lifts.

Lokasinya bagus, pengangkutannya mudah, dan terdapat banyak restoran berdekatan. Terdapat McDonald's, kedai alat tulis, Teh Ten Ren, dan PX Mart terletak hanya lima minit.