Hotel berhampiran Pier 5, Taipei

I have booked a total of 3 nights in this hotel. We have encountered some confusion during the check in as the hotel renamed recently from Hedo to Le Room, and the room size or features of the room we booked initially. Nevertheless, we appreciated the hotel staff gave us a free upgrade during our stay. Perhaps there is renovation works going on in the building or around the building, they provided us a set of ear plug and I believed the complimentary breakfast was provided for the compensation. Nice breakfast spread. Strong connection for their Wifi. However, their pillow is too soft for me. Air con is not consistent, sometime in the middle of the night, the temperature may be a bit too warm for me. The water pressure is strong but sometimes the water suddenly become cold for 1-2sec. Overall, I would still recommend this hotel as the location was strategic. Walking distance to Ximending and exit z10 to the underground mall. The staff is also quite patience and able to compromise our request

Hotel location is convenient as it's only walking distance from Ximen's shopping district and MRT. Lots of shops and and restaurants around so you will never run out of options. The receptionist was accommodating with all our inquiries. We loved the fact that we can drink as many coffee and hot chocolate as we want from the drink machine in the lobby. There is a water dispenser as well to refill water. My sister and I had a wonderful stay and there isn't really much to complain about. The decor is quite old fashioned but our room was clean enough which is most important. Overall, we are satisfied. I would recommend to stay here if you are looking for an affordable decent place to stay for a couple of days in Ximen.

Located within minutes from Ximending and the Taipei metro, so it was the perfect location for me. I had the deluxe room which was spacious, with lots of room space to move around and there was a mini fridge, open wardrobe where I could hang my clothes and a counter top on the side with 2 chairs. The shower and toilet was also spacious with a kinda bathtub. Shower gel and shampoo in dispenser were also available. Toothrbrush, shaver, comb and shower cap were all available during check in if required and bathroom slippers were also available in the room. Little things that made everything complete. At the concierge, there were snacks that were free of charge for guests and a water dispenser that serves sparkling water which was so cool! The room will be cleaned upon request and when I asked why, they said cos some guests want their privacy and do not wanna be disturbed so they will only clean the room upon request. Luckily I am quite a tidy person and didn’t eat in my room so my room was generally clean and didn’t really need any cleaning during my stay. Towels were sufficient and I only needed more tissue and mineral water during my stay and was given to me upon my request. If anything is needed, the concierge is also available 24 hours which ensured peace of mind for every guest. But most of all, it was the staff that made my stay fun and memorable. They were extremely friendly and approachable. I love the family/friends feel whenever I was in their space. They were also extremely helpful when I asked about where I could get great local food and they would even Google and show me exactly what they were recommending and made sure I will get to the desired destination. Overall, this is a great hotel that I would highly recommend for anyone when travelling to Taipei Taiwan.

The room was too small. I couldnt fit anywhere my luggage but the bed was very comfortable and we loved the toilet and restroom. Good lighting and its very near Ximen train station which was very convenient. Service was not at all the best, but it’s safe. There’s a security guard stationed by the entrance. ☺️

It was OK, but the room was less than i expect for 5 star. Paint is worn out, wallpaper going off at some places. Cleaning staff forgot our room on our 2nd day. However, staff is helpful, fair discount on the restaurants. Gym is definitely cheap for 5 star. A few cardio machines and thats it. No weight, dumbell or anything. Pool looked nice, but didnt try it. Overall View is nice,AC works fine. Location is great, 4 mins from subway and Longshan temple.

Persekitarannya cantik. Lokasi bas ulang-alik tidak jelas. Ia bersebelahan dengan bas. Ia adalah pondok bas kecil. Kolam renang adalah jarak tertentu dari tempat penginapan. Tiada laluan pejalan kaki yang jelas dan bahaya berkongsi dengan kereta. Ia adalah kawasan renang yang lebih profesional. Orang yang tidak boleh berenang boleh meminjam pelampung tetapi tidak boleh. Sayang sekali menggunakan cincin renang. Terdapat diskaun untuk penginapan dan lawatan berpandu. Jika penginapan termasuk lawatan atau harga lebih rendah, jejak rahsia yang lebih baik adalah perjalanan sekali sahaja. Grand Hotel selesa dan boleh dikunjungi lagi. Stik Grand Mountain sedap.

It was a great experience. Front desk can speak English well and the service is good. The food is fresh and perfectly delicious. A little bit disappointed for a sauna staff. She guide us about the rules politely, but I don’t think she guide the local properly. Cause there’s some locals don’t even take a shower first before get into the hot pool. Even worse using smartphone in dress up room. So disgusting and so not comfortable. When I told the staff, she came in and just laughed with that locals. Maybe that locals are member club, idk. Cause they looked so close. One of the reasons I choose this hotel cause they have sauna. But I really really disappointed about that service. It was just one person staff responsibility but it makes a very bad experience for us. Hope they will provide this facility with some easily understandable sign/rules in the room. And treat non ********* and ********* customers with the same service.

This is my go to place in Taipei! I can hardly find any fault with the hotel other than wishing the location is just next to or above the train station. Even with that the location at Zhongxiao Fuxing is so central, you can go to anywhere with the train or by bus. It’s about 5 mins walk to the hotel from the train station. The lobby is at Level 5 which was lovely and turns into a mini bar lounge at night. There is a snack bar with drinks at the lobby that is open to guests. You can also leave a review for some of the hotel goodies. The room was huge with a toilet and shower. There are two sinks. Like how the toilet and shower are separated. For the shower there is a tub area which is so comfortable after a day of visiting and walking. I like the music player which is so vintage too. TV is huge with a lot of channels. The bed is huge and comfortable. This is really the place to go in Taipei. You can see the view of 101 when walking to the hotel from the metro. There is also many family marts around. The hotel is actually next to a police station.

All expects of the hotel are done pretty well except for the service. It is located in the heart of Taipei City which makes going anywhere convenient, range between 15 mins - 30mins by cab. The breakfast are well cooked, just don't expect much variations. The service is really bad among the male employees. They shows an inpatient face & tone when I ask them for wifi password after check-in. And when there's problem in the my room, they expect me to fix it myself instead of sending a technician up. When I ask one of the old man, he quickly say 'No No', and leave. This is very bad. I will not be glad to return.

The facilities was awesome, especially the public hotspring bath. But you need to remember to bring your swimsuit and swim cap when using the public hotspring bath in the hotel. The breakfast was excellent too! Highly recommended to stay in this hotel