Pengguna Tetamu
1 Mac 2024
This place is terrible! We booked here via their website months in advance for a Chicago band show at the Civic Center. Once we arrived, we started to realize this isn't what we thought we paid for. Our room had clearly been smoked in and moldy, so we requested another room. The 2nd room was worse. Black mold on the bathroom walls, dirty towels from the last guests with no new towels, rust on all metal lamps, faucets, etc. The pictures I have will make you want throw up. As we were leaving, we spoke with other guests who had also booked through Other guests said the same thing, they booked based on beautiful photos. I´ve asking for a full refund ever since with no response! What is this about? The Florida Department of Health and the Better Business Bureau should do something about it!
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