Hotel berhampiran Museum of Occupation & Fight For Freedom, Tallinn

I have no idea why this hotel is classed as 4*. I stayed in a tiny box room where the temperature could not be controlled and was just too hot for me. The window could only be opened slightly which kept shutting on its own accord! The staff did provide me with a fan though, which helped. There was no hospitality tray, which for a so called 4* is a basic. Their description says it’s 5 mins from the town Sq. It is NOT by any stretch of the imagination. It’s at least 15 mins, up a hill, then down a hill. It’s hard work. The breakfast service was an absolute shambles. Everything crowded together in one corner. A coffee machine that took ages to dispense coffee and i only wanted hot water. There was a massive queue for the buffet, then a queue for the drinks. Once you’ve got your food, there was no where left to sit, with people wandering around with plates of food. It was the most stressful breakfast service i’ve ever endured and the whole process took over an hour to complete. i was utterly fed up. Bed was comfy though. If i could have stayed somewhere else, i would have done. Not very pleasant for a holiday experience

good location and lovely 3 kinds of sauna, but some time its can get so much crowded which makes u bit overwhelmed. but steam sauna was very nice and would have been nice if there were cold pool after sauna.

Прекрасная работа службы ресепшен Очень чистый и приятный номер Прекрасный завтрак. Отдельная спасибо официантам. Очень вежливые! Отдых в этом отеле одно удовольствие! Единственный «минусик» - щель в душевой кабине и много воды на полу в ванной

We had a 5th anniversary with my girlfriend and decided to stay at Mövenpick Hotel Tallinn. We booked a few days in advance to get a deluxe room with enough space and a bath. The price for the booking was fair since the hotel was located in the city center and it was the holiday season. When we arrived at the hotel we went to the reception, paid for our stay and got our room cards. When we got to our room, something felt off, there was no bath, the room was quite tight and the location was next to the elevator. We were very confused and looked at the pictures online and our bookings again to make sure we chose the right room type and we confirmed ourselves that this was the wrong room, we gathered our things and went back to the reception. It turned out they had given us a standard room even tho we had booked a deluxe one and even paid for a deluxe room at the reception. The whole hotel was full and there was no alternative so we just had to settle with that, since we did not want to risk being without a stay for the night on our 5th anniversary. I don't understand, how can you ask for a deluxe room price for a stay, if you are out of deluxe rooms in the hotel. I know people make mistakes, but we felt cheated on at this point. If we arrived at the hotel and were informed of this firsthand, that there had been a mistake etc it would have been fine, but to charge for a deluxe room and give standard room cards and later make a surprise face, is just bad. To compensate for this we were promised 2 cocktails from the front bar and a 2 hour later check-in. We agreed to this since we did not have any choice. When we decided to go out in the evening and get our 2 cocktails we had a bad encounter with the lady keeping the bar. She was arrogant and did not know anything about this, so we spent quite a lot of time trying to convince her that we had a deal with the reception. She went to confirm this and when she came back she said we would have 2 soft drinks. Two soft drinks! You made a mistake, you apologized and offered to make up for it and then you decide to withdraw from your promise? That is just plain bad. We had loss of words and did not want to start a scene, we got our drinks and just went back to our hotel room. Overall, you can have a great location, you can have good breakfast, and a fancy hotel, but if the staff is arrogant and you get a taste of being cheated on, nothing fixes that.

In terms of location, you’re unlikely to find a better place. The hotel is located right across from the entrance to Tallinn’s medieval old town. It is also conveniently connected to a shopping centre. The hotel, whilst renovated, is a little dated in keeping with its Soviet era heritage. But that itself lends character. Staff friendly and responsive. Beds very comfortable. The view from the rooftop bar is panoramic and magical at sunset. The KGB museum is worth a visit by itself and a fascinating relic of Estonia’s tragic but ultimately triumphant history. The lady guide for the KGB museum tour was great. Only downside is lack of block out curtains: which are essential in the summer months with the sun setting so late. It would also have been nice if the KGB Museum tour was included in the hotel rate, or at least if a discount was offered for guests.

Had a wonderful 3 nights staying at this luxury hotel. The staff were very friendly and helpful, the breakfast buffet had so much choice, the bed was very comfortable and the room was cosy and modern with a great view. The location was very good. The spa was beautiful and a highlight of the stay. It felt truly 5 star and I would stay here again.

The hotel is nice and 5 stars level, the room I booked is excellent and the viw is good too. A little walking distance to sightseeing place , very worty about cp value and I recommend this hotel to you all,

Located 8 mins away by feet from the bus station, 11 mins - to Stockmann, 24 mins - to old town. Smooth check in. Nice staff in general (though the lady at the reception just ignored me when I greeted her in the morning). My room had a street view. Quiet (if window is closed), clean, comfortable, bed and pillow were great. All I needed was there. Breakfast was good (continental, buffet).

我最近有幸入住了一家精緻的酒店，我想和大家分享一下我的用後感。這家酒店位於市中心，環境優美，服務一流，真的讓我留下了深刻的印象。首先，我對這家酒店的客房非常滿意。房間的佈置非常精美，設計現代且舒適。床鋪非常柔軟且舒適，給我帶來了一個良好的睡眠環境。房間內的設施也一應俱全，無論是追求工作效率還是休閒娛樂，我都能找到所需的一切。 其次，這家酒店的服務真的令人印象深刻。從我抵達酒店的那一刻起，工作人員就對我非常友好和熱情。他們專業地處理入住手續，並提供了關於酒店設施和附近景點的詳細資訊。每一位員工都非常樂於助人，無論我有什麼需求，他們都能及時解決並給予我幫助。

This if former ”Ulemiste hotel”, recently rebranded to ”Mercure”. If not mistaking, some period during and post-covid it was not functioning. From interior/exterior point of view nothing much changed, even colours and furniture remained original from previous hotel. Food quality during breakfast slightly improved, didn't try restaurant onsite, but must say bar doesn't have draught beer, only bottled. Bed was comfortable, sound insulation reasonable. The only downside - permanently changing temperature of water from hot to cold. Parking free for hotel guests. 100m from hotel - large ”Ulemiste” shopping mall with many shops and places to eat. Overall would recomend, if you don't desperatelly want to stay in old city. Myself would stay if price offer is attractive only.