Ulasan Grand Hyatt Tampa Bay

nice bay view and a great breakfast buffet. The hotel has a small swimming pool, which is great for relaxing. The scenery on the walking trail is also beautiful.

All great! Facilities are new, Room is clean, View is great! Recommend

Great view and location. Standard amenities for a Hyatt hotel, but the room decorum is a bit dated. A nice place for rest and relaxation.

房間大，風景絕美

我這次經歷必須要分享給大家，提高警惕！⚠️ Brand在凱悦裏算是頂尖檔次了，但是我們接受的服務從來沒有的差！ 1） 首先到達機場，訂酒店的時候特意選的離機場近，打電話給酒店，很傲嬌的説：我們沒有shuttle bus你們自己打的/Uber過來吧。因為還沒有下載Uber於是去打了一個的，黑司機10刀的路程收了我們25； 2） 到前台，貌似很熱情，説要信用卡擔保，以為衹是做個記錄，沒有通知我們，直接刷走200刀/也沒有收據，到了房間打開手機才看到。投訴給攜程，説可能是擔保，等最後一天結賬再看； 3） 半夜2-3點走廊還有人興奮地呼朋喚友，國內/歐洲都沒碰到過，美國人就是這麼肆無忌憚，也沒有人管（樓廊裏貼的21點後保持安靜，就是一張廢紙）； 4） 第二天早上吃早餐，明明含餐的，要讓我們簽單（以後每天如此）解釋了，服務員衹説要留個記錄，簽單還一式兩份/還要小費，我們衹簽一張，第二張拿走（備查）也不給小費；（服務員給我們的感覺也是，太高調了，太強調自己的存在，給客人一種壓迫感（我們喜歡的是沒人打擾）他們總喜歡錶現熱情，其實沒有必要； 5） （因為每天都收到手機扣款的提示）到前台確認含早餐的問題，小姑娘一問三不知； 6） 給攜程客服投訴，攜程找當地代理，攜程天天催，代理一直不回覆，態度特別怠慢； 7）. 退房當天，特意前台再次確認含早餐的問題，説含早餐的，有一個當地費用扣掉/有一個收據，等到機場再看手機，又另外扣掉幾百刀（沒有任何説明/收據； 🤔️ 當時，就惱了。凱悦欺人太甚！！！ 代理不回覆，沒關係，直接找銀行，凍結所有的扣款。 銀行凍結的當天，攜程通知説，代理回覆了，是有幾筆扣錯了。🤑 所以，店大欺客，不要怕！找更權威的（跟美國人打交道，衹能這麼樣，誰硬誰説話！） 後續，和朋友聊起來，説凱悦是這個樣子的！ 所以，前車之鑒！ 建議，大家能不選凱悦，就不要選凱悦了！！！👎

酒店設施一般，景色不錯，海灣太美了

小屋房有些舊，餐廳oyster catcher還不錯。

房間還不錯，離海邊也近

This property was comfortable, quiet, had nice amenities and was in a great location with regard to our ability to get to where we wanted to go.

This hotel is beautiful. Very lovely location in Tampa. I’d definitely recommend anyone to stay here. The breakfast buffet was excellent. Amazing service!

Enjoyed our stay from start to finish. Staff was very freindly and our room and the grounds were beautiful and clean.

Wonderful location & property! Fabulous breakfast!! Everything & everyone could not have been more helpful!

They see I got the king with bathtub for cheap and refuse to give me the room I booked. The caulking needs redoing in bathrooms. The rooms could be updated given the nightly price. It’s not like the Park Hyatt! Very disappointed given it’s a Hyatt.

Restaurant was good, staff was friendly. Only complaint is that the beds were too small and pillows were stiff.