The Bayview Hotel Guam

Ulasan The Bayview Hotel Guam

The Bayview Hotel Guam

1475 Pale San Vitores Rd, Tamuning, 96913Lihat Butiran Hotel
The Bayview Hotel Guam
The Bayview Hotel GuamThe Bayview Hotel GuamThe Bayview Hotel Guam
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
133 ulasan
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.2
Perkhidmatan4.2
Kebersihan4.2
Tapis mengikut:
Atur mengikut:
Semua ulasan(133)
Ulasan positif(30)
Ulasan dengan gambar/video(10)
Bilik yang hebat(9)
Penginapan yang hebat!(8)
Tuan rumah yang peramah(7)
Lokasi yang baik(7)
Bilik yang besar(5)
Ulasan kurang baik(3)
James
Deluxe Twins
Menginap pada Nov 2024
Keluarga
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 27 Dis 2024
Overall stay at the Guam Bayview Hotel was pleasant for my family of four including two boys. Having an outdoor pool was the best part about the hotel for my children. I would rate the hotel higher but the sound barriers are poorly constructed. I am little noise conscious. Thank you Trip.com for assisting with the airline ticket and room reservation, which made my trip much easier.
Terjemah
Jawapan daripada Pihak Penginapan: Dear James,Thank you for taking to share your valuable feedback. We are happy to know that you and your family had a grand time at our pool.We deeply apologize for the inconvenience caused by the poor sound barriers. Rest assured this concern has been shared with the appropriate hotel team so it can be addressed.We're currently exploring options on how to improve our facility and ensure all guests are provided with a more comfortable and relaxing environment.We look forward to the opportunity of welcoming you back at Bayview for a more enjoyable hotel experience.Yours,Mary RoseHotel Manager
YABA@1620
Deluxe Twins
Menginap pada Jul 2024
Solo
4 ulasan
4.2/5
Sangat Baik
Disiarkan pada 26 Ogo 2024
Very accessible Great location Value for price Will recommend to other travellers
Terjemah
Jawapan daripada Pihak Penginapan: Dear YABA@1620,Thank you for your feedback.We are pleased to know that you appreciate our great location, value for price as well as your recommendation for other travelers to stay with us.We can't wait to have you back for a more amazing hotel experience.Yours,Mary Rose Hotel Manager
Joselle
Deluxe Twins
Menginap pada Apr 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Mei 2024
The service was great and the room was also very nice! Very fast process of checking in and out
Terjemah
Jawapan daripada Pihak Penginapan: Dear Joselle,Thank you for your positive comments. We are happy to know that we/ve met your expectations.We can't wait to have you back!Yours,Mary RoseHotel Manager
Matt
Deluxe Twins
Menginap pada Mac 2023
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada 2 Mei 2023
Great location. The floors were really dirty, but other than that it was a great hotel for the price point.
Terjemah
Beth_317
Deluxe Twins
Menginap pada Nov 2023
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jan 2024
Very nice and spacious room..clean and neat very nice staff..helps with everything
Terjemah
Jawapan daripada Pihak Penginapan: Dear Beth_317,Thank you for sharing your positive comments.We are happy to know that we have met your expectations on the spacisouness and cleanliness of our rooms as well as the helpfulness of our staff.Have a fantastic day!Graciously Yours,Mary RoseHotel Manager
Engelbert Calimlim
Deluxe Twins
Menginap pada Feb 2023
Bisnes
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Mac 2023
Hada great stay in this hotel. It is walking distance to the mall area, and ABC. Rooms are big. It offers nice view of the sunset and the beach area.
Terjemah
Datsun95
Deluxe Twins
Menginap pada Jan 2023
Pasangan
6 ulasan
4.5/5
Hebat
Disiarkan pada 26 Feb 2023
I’ve stayed here several times already. This time around was great as well as they accommodated my request for a high floor. There are some gripes with our room though. There was a nasty sticky red residue on the floor between our twin beds under the security safe tabletop overlooked by too service. Also our AC for our room was freezing and the room was hot. The TV remote was also dead. I tried calling reception via the room phone but could not reach. I had to call via my cell phone to reach them. They were able to have a tech come in and change the batteries. I also informed him at the time of the AC. He restarted the AC but to no avail after some time. They were able to relocate us to a room a few doors down. The new room was much better and up to expectations of what I’ve had the past few visits. This time however, we did not get the usual free 2 bottles of water in either room. Not sure if it is no longer included but something to think about on the next visit. Upon check out, one staff at the reception tried to charge me once more when I had already paid via Trip.com. She was also asking me why rent fee was cheaper than normal and I had to inform her about the trip.com reward discounts I had used. She was corrected by another staff and I was good to go after they refunded my security deposit. Overall, another pleasant experience but not without some gripes here and there. The pricing for the room and the service from staff and tech was very well worth it. Will definitely stay again. Hopefully a better experience next time.
Terjemah
Pengguna Tetamu
Deluxe Twins
Menginap pada Jan 2025
Keluarga
14 ulasan
3.7/5
Disiarkan pada 8 Feb 2025
房間風景優美,價格適中,但服務效率仍需加強:到下午三點的辦理入住時間前台告知房間仍未準備完畢,等了許久才拿到房卡;入住期間負責房間清潔的工作人員晚上六點多才敲門詢問是否打掃,客人大多都回房準備休息了。早餐品種單一,肉類多為罐頭食品。
Terjemah
Jawapan daripada Pihak Penginapan: Dear 109679****,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the beautiful view and found our pricing reasonable. However, we sincerely apologize for the delays during check-in and any inconvenience caused by the timing of our housekeeping service. Your feedback is invaluable, and we will review our processes to ensure better efficiency and guest convenience.We also appreciate your comments about breakfast variety and will take them into consideration as we continuously work to enhance our offerings. Your insights help us improve, and we truly appreciate your time in sharing them. We hope to have the opportunity to provide you with a much-improved experience in the future.Yours,Mary RoseHotel Manager
Xiaozhong
Bilik Deluxe Bertiga
Menginap pada Dis 2024
Keluarga
14 ulasan
4.5/5
Hebat
Disiarkan pada 1 Feb 2025
視野很好,雖非緊靠海邊,但也足夠近。
Terjemah
Jawapan daripada Pihak Penginapan: Dear Xiaozhong,Thank you for sharing your feedback in regards to your recent stay with us.We are pleased to know that you appreciate the great view of the sea from the comforts of your room.We look forward to the opportunity to welcome you back at Bayview Hotel for another exceptional hotel experience.Yours,Mary RoseHotel Manager
Pengguna Tetamu
Bilik Deluxe Bertiga
Menginap pada Jan 2025
Keluarga
13 ulasan
4.8/5
Menakjubkan
Disiarkan pada 8 Feb 2025
酒店在半坡上,屬於二線海景房,早餐品種不多但能吃飽、住在二樓的4人房能看到小部分海,房間寬敞明亮,陽台、衞生間面積也算大,就是洗澡的地板沒有擋水條導致洗澡水會噴到洗臉池下的地板,這點不太完美。停車場有室內外很多位置,建議租車方便出行。
Terjemah
Jawapan daripada Pihak Penginapan: Dear 6265****, Thank you for taking the time to share your experience. We're glad to hear that you enjoyed the spacious and bright room, as well as the large balcony and bathroom. It's also great to know that you found the breakfast filling and appreciated the ample parking options. We appreciate your feedback regarding the shower floor design and will take it into consideration as we strive to improve our guests' comfort. Your suggestion about renting a car is also valuable advice for future travelers. We hope to welcome you back for an even better stay in the future! Yours, Mary Rose Hotel Manager
Pengguna Tetamu
Bilik Deluxe Bertiga
Menginap pada Nov 2024
Keluarga
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Jan 2025
スタッフの方々はすごく感じがよいです。部屋も広く、きれいでした。テレビはYouTubeなども見れてWi-Fiも安定していました。 廊下は外になっていてマンションみたいです。laundryもあり支払いはクレジットカードで支払います。洗剤は自動的に入るので買う必要はありません。氷と水のマシーンがあります。空のボトルを持って行けば水は無料で飲めました。ただ大通りに面してるので車の音がうるさかったり、裏側が森?茂み?になっているので蚊や蜂やいろんな虫がいました。プールはちょっと小さい感じですがジャグジーもありました。5時からバーが開くのでそれまではプールサイドやバーフロアにはスタッフなど誰もいません。 ハウスキーピングは夕方に皆さん帰ってしまうのでその前に頼んだ方がいいです。ベランダは隣の部屋との空間みたいなのがあるので話し声やタバコの煙などたまにしました。1番の問題がホテルの坂でした。ビーチに行くにも坂を3つ登らないといけないです。近くにレストラン、ABCがあります。ホテル内にもコンビニみたいな小さいショップがありますが品揃えはよくないです。
Terjemah
Jawapan daripada Pihak Penginapan: Dear _TIJP18hx2dq1****,Thank you for taking time to share your feedback.We are pleased to know that you appreciate the service of our staff and stable WiFi connection.We apologize for the inconvenience you had experienced due to the noise of other guests and the challenge of navigating the slopes going to the beach. We're currently reviewing options to address these concerns as well as looking into offering more selections at our mini mart.We look forward to the opportunity to welcome you back at Bayview Hotel so you will see our efforts to improve our facilities and service.Yours,Mary RoseHotel Manager
만솔
Bilik Deluxe Bertiga
Menginap pada Mei 2024
Melancong bersama rakan
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 29 Jun 2024
디른호텔에 비해 가격도 저렴하고 위치도 괜찮아요 괌은 오래돼서 시설이 노후된 호텔이 많기 때문에 가격에 비해 호텔 퀄리티가 떨어진다고 생각해서 굳이 비싼 호텔에 머물로 싶지 않았는데 딱 알맞는 가격에 시설도 나쁘지않았고 풀장이 조금 작긴 하지만 전망이 좋아 만족했습니다 물론 쇼핑 중심가에서 조금 떨어져 았지만 도보로 충분히 다닐 수 있는 거리입니다 3분거리에 ABC스토어도 있고 투몬비치도 가까워요 숙박하는 동안 바퀴벌레가 한번 나오거 빼고 나머지는 모두 완벽했어요
Terjemah
Jawapan daripada Pihak Penginapan: Dear Kim,Thank you for taking time to share your feedback in regards to your recent stay at Bayview Hotel. We are thrilled to know that you had enjoyed our facility and the value for money of our lodging services.In regards to your cleanliness concerns, please know that we take these matters seriously and rest assured this will be addressed accordingly to ensure similar situation wont happen again.We hope to be given another opportunity to welcome you back at Bayview so we can share an even better hotel experience with you.Yours,Mary RoseHotel Manager
Pengguna Tetamu
Bilik Deluxe Bertiga
Menginap pada Mei 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Jun 2024
飯店就在杜夢灣附近,有游泳池、sky bar、餐廳等等,但可惜這幾天比較沒使用到飯店設施! 前台的服務很親切,詢問了哪裡購買精品、以及有協助聯絡航空公司。 要去海邊的話建議從Westin酒店進去!
Terjemah
Jawapan daripada Pihak Penginapan: Dear _FB492733****, Thank you for sharing your feedback.We are delighted to know that you appreciate the friendliness of our front desk staff as well as our good location and the pool.We can wait to have you back for a more amazing hotel stay.Yours,Mary RoseHotel Manager
Pengguna Tetamu
Deluxe King
Menginap pada Dis 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 15 Jan 2025
호텔 컨디션이 어떨지 걱정했었는데 방도 넓고 화장실도 깔끔해서 너무 좋았어요! 호텔 직원 분들 친절함에 놀랐습니다. 덕분에 좋은 추억 만들고 왔어요 : )
Terjemah
Jawapan daripada Pihak Penginapan: Dear _TXKRgw5yhp8****,Thank you for sharing your experience with us. We’re delighted to hear that your stay turned out to be memorable despite your initial concerns about the hotel condition.Cleanliness and kindness are at the heart of the experience we strive to provide, and we’re so pleased that our team and facilities were able to exceed your expectations. Your kind words about our staff mean the world to us, as they work hard to create a welcoming and caring environment for every guestIt’s incredibly rewarding to know that we were able to turn your stay into a positive and memorable one. We hope to have the pleasure of welcoming you back in the future so we can provide you with another wonderful experience.Thank you once again for your feedback—it inspires us to continue improving and delivering exceptional service.Yours,Mary RoseHotel ManagerYours,Mary Rose MalabagHotel Manager
Pengguna Tetamu
Deluxe Twins
Menginap pada Jul 2024
Keluarga
1 ulasan
3.5/5
Disiarkan pada 6 Ogo 2024
壁が薄くて、外国人がずっと音楽を流してクラブみたいな状態が夜もずっと続いた。ロケーションはよかった。
Terjemah
Jawapan daripada Pihak Penginapan: Dear_TIJPkg1zfhg****,Thank you for your feedback.We sincerely apologize for any inconvenience we may have caused. There is room for improvement regarding the thickness of the walls and noise. We are pleased to hear that you were satisfied with the location. We look forward to the opportunity to welcome you back at Bayview Hotel.Yours,Mary RoseHotel Manage