Hotel Kolam air panas di Tangier

Staff, Service, breakfast, location, cozy room, comfy bed, nice shower, YOU NAME IT !! Everything thing was fantastic about this hotel, Located between the old Medina and the new town, with a view on the sea... the guys in the reception were so kind and helpful, the room service women were very nice and did a very good job, the waiter in the restaurant was fantastic the whole team are working for the satisfaction of the clients and they earned it! Will definitely come back...

Bon hotel, par contre je n’ai pas aimé la vue sur les grues, je trouve que le rapport qualité prix n’est pas terrible. 

Run away. I arrived at the hotel on a Tuesday night, after a whole day of travel, accompanied by a child, and guess what, I had canceled my reservation, even after it had been confirmed on the accorhotels website. After a lot of insistence, they got us a room, and our reservation was for two. Upon reaching the room, a new surprise. There was only one bed and not the double and single bed they had been promised. We went back to reception and after another fight, we got the second room. There's one more thing, the rooms are in a bad state, the TV doesn't work, the bed looks unmade, old towels. If you still think about staying here, one last thing, the next day we met several people who had gone through similar stories to ours, with reservations canceled by the hotel and without any notice. A complete disgrace!

انصح به وبشده ، واذا يقلل السعر يكون افضل ،تعامل الفريق جدا راقي تعامل الموظفين في المعطم جدا جميل تعامل جميع الموظفين بشكل عام ممتاز الفندق نظيف ومنظم جدا وبه وسائل الامان والراحة.كما ان موقعه جميل مقابل البحر وليس بعيد عن المدينة القديمه . وامامه ممشى رااااائع

First I’ll start by saying that most of the concierge and staff were very nice. We started our stay by having lunch near the pool and it was absolutely inedible. We noticed right away that the “strong wifi” they claim to have is a lie and we had zero wifi for our entire trip. Our room was very warm and we were told that they had not turned on the AC yet and had no fan to offer us (a first since every other hotel around italy had provided us with one) and suggested we just open our patio doors to cool down the room. Normally, this would not be a problem except the door open to the LOUDEST street you can imagine. We have an ocean view room but unbeknownst to us there is another hotel in front of ours (view is still good) but the road between is filled with trucks, slamming, beeping and every noise you can imagine that kept us up all night. Basically we had to choose between being unbelievably hot or trying to sleep through all of the noise. During the day the noise is also excessive. View on top of the hotel is unreal and the drinks were good, dinner was expensive and meh. Beach access was nice but be warmed it costs money to use (about 54 euros for 2 people).

When you stay at Dar Yasmine in Tangier, you'll be in the historical district, within a 15-minute walk of Tangier Ferry Terminal and Port of Tangier. This riad is 1.7 mi (2.8 km) from Tangier Beach and 0.1 mi (0.1 km) from Grande Mosquée.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. The shuttle (surcharge) will take you to the nearby beach or shopping center.Mingle with other guests at the complimentary reception, held daily. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.Stay in one of 10 guestrooms featuring LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Don’t stay here! These people are thieves from start to finish. In October 2022 I booked one room for two nights for January 2023, then a few days prior to arriving, booked an additional room for the two nights. The front desk claimed I never booked the rooms in October. I showed them the confirmation email, which they asked that I forward to them. They checked us in and told us they would sort it out and get back to me. They had me make a partial payment for the stay at check in. The next day they asked me when I was paying for the 2nd night. I told them I would pay anytime and asked if they had sorted out the reservation. They said yes and told me I owed 1,000 euro. Mind you the rooms are less than $100.00 usd per night, so this seems strange that the total could e anything greater than $400.00, but having already made a partial payment, this number was absurd. When I questioned it, they backtracked and told me I owed about 1,600 Durham per night (which was the reservation rate total for two nights for the room booked a few days before arriving). They then told me that same rate applied to the first booking, even though I have an email stating the room was 964 diram per night. They said that email was not from the hotel. I pointed out that it was their company’s email domain. They said Le Royal was a big company and they don’t know who sent that email - really???? At one point they brought someone they said was from central reservations. He just kept pointing to a piece of paper and refusing to listen or discuss the issue. I opened my laptop and showed them they are marketing the rate for 890dirham that night (about 100 dirham less than what my confirmation listed) and asked why I would pay twice that…it was at this point the stupid little man from ‘central reservations’ ran out the front door, leaving me again to deal with the front desk. The staff were rude, indignant and unprofessional, but clearly skilled thrives - Le Royal should be proud of the team they have assemble at this outdated antique. Nothing nice or impressive about this hotel, but with the added thievery, definitely a place to avoid. Unless you really want to seek crooks in action, sleeping in the streets of Tangier would be a better experience than this place. Save your money, self respect, and time by staying elsewhere. Worst hotel experience in Morocco, ever (and I have stayed in a lot of Moroccan hotels)!