Hotel berhampiran Plage de Sidi Kacem, Tangier

Don’t stay here! These people are thieves from start to finish. In October 2022 I booked one room for two nights for January 2023, then a few days prior to arriving, booked an additional room for the two nights. The front desk claimed I never booked the rooms in October. I showed them the confirmation email, which they asked that I forward to them. They checked us in and told us they would sort it out and get back to me. They had me make a partial payment for the stay at check in. The next day they asked me when I was paying for the 2nd night. I told them I would pay anytime and asked if they had sorted out the reservation. They said yes and told me I owed 1,000 euro. Mind you the rooms are less than $100.00 usd per night, so this seems strange that the total could e anything greater than $400.00, but having already made a partial payment, this number was absurd. When I questioned it, they backtracked and told me I owed about 1,600 Durham per night (which was the reservation rate total for two nights for the room booked a few days before arriving). They then told me that same rate applied to the first booking, even though I have an email stating the room was 964 diram per night. They said that email was not from the hotel. I pointed out that it was their company’s email domain. They said Le Royal was a big company and they don’t know who sent that email - really???? At one point they brought someone they said was from central reservations. He just kept pointing to a piece of paper and refusing to listen or discuss the issue. I opened my laptop and showed them they are marketing the rate for 890dirham that night (about 100 dirham less than what my confirmation listed) and asked why I would pay twice that…it was at this point the stupid little man from ‘central reservations’ ran out the front door, leaving me again to deal with the front desk. The staff were rude, indignant and unprofessional, but clearly skilled thrives - Le Royal should be proud of the team they have assemble at this outdated antique. Nothing nice or impressive about this hotel, but with the added thievery, definitely a place to avoid. Unless you really want to seek crooks in action, sleeping in the streets of Tangier would be a better experience than this place. Save your money, self respect, and time by staying elsewhere. Worst hotel experience in Morocco, ever (and I have stayed in a lot of Moroccan hotels)!

Good. BUT could be much better Facilities are great Cleanliness good Breakfast choice very good, but go early as later on it’s been out too long and items are drying out and curling at the corners Service sometimes excellent ( bar team very good), sometimes indifferent. Didn’t have evening meal so cannot comment. Very poor experience with hotel concierge. Ordered taxi to Ceuta and told it would be two hours because they were providing a ‘special car’, at a special price. 800 instead of normal taxi MAD 500. Turned out it was the concierge relative driving one of a thousand similar taxis. Why make your guest wait 2 hours to line your family pocket? I know it’s Morocco, but it’s a 5 star hotel supposed to be providing 5 star service. I don’t expect to have to be on my guard for being scammed in a hotel like this, it is what you expect if your flagging down a taxi, which we did on another occasion, and received better service from. The last experience from a hotel is your overriding memory, you spoilt ours with a street scam. Otherwise I’d have given 5 star rating.

El personal del hotel, muy amable. Estuve en la primera planta y estan en obras las habitaciones y la planta baja. No pudimos tomar en el hotel una cerveza ni una copa porque no había nada frío ni tenían hielo. No sé si sería el Ramadán pero... ¿Nada frío ni hielo?. Muy extraño.

Staff, Service, breakfast, location, cozy room, comfy bed, nice shower, YOU NAME IT !! Everything thing was fantastic about this hotel, Located between the old Medina and the new town, with a view on the sea... the guys in the reception were so kind and helpful, the room service women were very nice and did a very good job, the waiter in the restaurant was fantastic the whole team are working for the satisfaction of the clients and they earned it! Will definitely come back...

My wife and I were in a trip around Morocco, starting in Marrakesh and finishing in Tanger. This hotel was a terrific idea to rest of the trip, to be near of the shore and restaurants. The people is very kind and the room is amazing

My husband and I stayed 5 nights in late April 2023. We arrived from Casablanca, by high speed train. The train station, clean and modern, is right across the street from the Hilton Tanger. Upon arrival we were upgraded from a king exec room a to junior suite. Loved the room. It was spacious, big bathroom with separate tub and shower, 2 sinks and bidet. Lots of closet space. Housekeeping brought us extra pillows that we requested. We were on the 8th floor facing the sea so we had a view of the coast. We could see Spain in the distance and the ferry coming and going to the Tangier port. Before going for breakfast we made coffee in the room with the capsules provided. The breakfast buffet is great, lots of variety, eggs on order, hot and cold dishes, Moroccan and Western. The restaurant is on the 15th floor with fantastic views over the beach and the sea. There is a mall attached to the hotel. I bought a nice Tshirt in a ladies shop and we bought some snacks at the supermarket. We walked down to the beach and along the boardwalk area that stretches for a long distance toward the port and further east. It is so clean. Workers regularly clean beaches and streets. You rarely see plastic bottles or wrappers strewn about. We took a taxi to the Medina 2 days in a row and wandered around. One day into the museum. It was okay.

酒店環境不錯，房間很大，設施齊全，很喜歡。酒店地理位置優越，離海邊很近，方便，十分滿意。以後會推薦給朋友。

We really would like to thank you for rhis 3 days with your staff. People in the reception, the staff on the restaurant and bar, allways happy and helpfull. We would like to say a special thank you for Jamila, our room service was amazing, she is very happy, helpfull and attentive, so lovely. Thank you so much for our amazing days with you. Thank you, muito obrigado, شكرًا !

I recently stayed at this wonderful 4-star hotel and had an exceptional experience. The check-in process was incredibly fast and efficient, setting the tone for a great stay. The hotel itself is beautifully modern and well-maintained. One of the highlights of my stay was the stunning terrace with a swimming pool. It provided a perfect place to relax and unwind. The chiringuito on the terrace was a fantastic addition, offering a great variety of both local and international food. Each meal was delicious and added to the overall enjoyment of my stay. I am already looking forward to my next visit. Highly recommended! Feel free to modify it according to your personal experience and preferences!

Appartement et hôtel avec un personnel tout simplement parfait : souriant serviable accueillant et à l’écoute Les chambres sont spacieuses la literie est impeccable, les 2 piscines sont vraiment belles et le lieu en lui même est reposant. Les Appart avec vue sur la mer sont à la hauteur de nos espérances. Un lieu que je recommande en famille ou autres 👍 Rapport qualité prix imbattable Plage à 3 min en voiture et restaurant en face de l’hôtel avec menu complet pour tous les goûts.