Hotel Tangshan dengan Spa

酒店第三次入住了，環境衞生停車都不錯，這次帶父母入住，很不滿意酒店的前台服務，前台入住登記時，非要問誰和誰是一間房，你就問好是不是全部人員身份證齊全，人員到齊，然後我預訂幾間房，你就開房就好了。你全部人員登記沒問題，全部入住人員身份證全部齊全並且到齊了，你管我怎麼住，定幾間房呢，是不是多餘的問題。導致心情很不好！另一位前台的女孩很會做人，趕緊給孩子送上小禮物，辦理入住的前台人員需要提升服務意識。

前台趙洋洋服務態度好，給升級了房型。總體還不錯，符合香格里拉的標準。大堂和中餐廳有點涼，週三晚上有演出，但是在大堂坐不住，不暖和也沒欣賞。中餐廳菜品不錯，還是涼，加之沒人用餐，菜很快就涼掉了，也沒法繼續吃。客房點餐的餐品是出乎意料的好吃。客房服務員態度是很好，也很健談，但是需要補的物品沒有補全，下次注意點就好（不用批評扣錢之類的）。飲用水冰露有點拉垮，吹風機也需要更換。還有大堂這幾盆花太寒酸了。這麼近那麼美週末到河北，性價比蠻高的。

The location is very good if you don’t want to stay far from the railway station. The hotel is pretty close to the South Lake (Nanhu), Earthquake Memorial, and the Tangshanyan. The staff was polite and friendly and made sure that I could check in as soon as I got there. But my room wasn’t squeaky clean when I arrived. There were some makeup stains in the sink. The breakfast was nice, and there was even croissant and baguette, cereal and bran. But they didn’t fill the baskets when it was close to the end. I felt that if you didn’t wake up early you were going to eat just the leftovers. I think the highlight was the little delivery robot that just delivers everything at your door. And the fact that if you wanted more water, you could grab some on the table of your floor.