The property was so beautiful! My husband and I really loved the amenities and location of the hotel, BUT we were not treated very nice by quite a few hotel staff. We observed on multiple occasions white or colored guests being treated with A+ service while we were treated with C+ service. When we first arrived, we went to the rooftop and were ignored by 2 attendants at the bar. When we did get service, it was mediocre and almost as if we were doing the hotel a favor by being there. Other than those unfortunate instances, we enjoyed our stay.
We had a wonderful experience at the Mercure Hotel Windhoek. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Great place for an overnight stay in Windhoek. The room was lovely and the food in the restaurant was quite good. Reception was very helpful and helped us book a 4am airport transfer to meet our 7am flight. They also prepared a travel breakfast pack for us. A very comfortable and easy stay here.
This place is a gem - convenient location in a safe/quiet neighborhood close to the city centre, clean and spacious room with kitchen and cooking utensils, free and secured parking, helpful and friendly owner, affordable rates. The place has no reception counter. To check-in, the guest has to arrange with the owner via phone or email prior to arrival. As I was on a long flight and I had no phone/data roaming in Namibia, I didn't see the owner's email and I was stuck outside the place without a way to get in. Luckily I drove to a nearby hotel and borrowed the phone to call the owner, and the owner (who actually lives elsewhere) came to open the door for me within 10-15 minutes. Next time if I come here again, I should contact the owner 1 day before arrival, so that the owner knows my arrival time and sends me the check-in instructions in time.
Standard facility. Great location. Near to the international airport road. Breakfast was disappointing. Not advisable to include breakfast when booking. Otherwise, all other facilities were okay.
It took quite a while to walk to the supermarket. Also, there was construction going on during the day.
There was a toilet that didn't lock.
Other than that, it was clean and comfortable.
Breakfast is very good, a wide variety, most like hot milk and cereals, the hotel's environment is superb, the location is next to a golf course, the environment is very good, the hotel has ATM machines can directly use the credit card to pick up the local currency, but there is a fee This is also more cost-effective than changing the US dollar at the counter. A cash withdrawal fee is about 3 knives, but you can basically buy the card and use less cash. There is a Chinese restaurant in the hotel, it tastes good.
Very Good
51 ulasan
8.4/10
Harga bermula
US$ 132
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Khomas
Terokai Ulasan Tetamu Hotel di Khomas
Lihat semua
8.0/10
Very Good
GGuest UserThe property was so beautiful! My husband and I really loved the amenities and location of the hotel, BUT we were not treated very nice by quite a few hotel staff. We observed on multiple occasions white or colored guests being treated with A+ service while we were treated with C+ service. When we first arrived, we went to the rooftop and were ignored by 2 attendants at the bar. When we did get service, it was mediocre and almost as if we were doing the hotel a favor by being there. Other than those unfortunate instances, we enjoyed our stay.
Aautumn titaniumThis place is a gem - convenient location in a safe/quiet neighborhood close to the city centre, clean and spacious room with kitchen and cooking utensils, free and secured parking, helpful and friendly owner, affordable rates. The place has no reception counter. To check-in, the guest has to arrange with the owner via phone or email prior to arrival. As I was on a long flight and I had no phone/data roaming in Namibia, I didn't see the owner's email and I was stuck outside the place without a way to get in. Luckily I drove to a nearby hotel and borrowed the phone to call the owner, and the owner (who actually lives elsewhere) came to open the door for me within 10-15 minutes. Next time if I come here again, I should contact the owner 1 day before arrival, so that the owner knows my arrival time and sends me the check-in instructions in time.
AAlexander M.All in all, it's a good place for a day or two. Location is not too far from everything of interest, security is good. They have a pool and sell beers when shops are closed. AC and fridge worked perfectly well. No issues with hot water as well. Staff was great.
My only complaint is the twin bed in a room marked as a double - even though it was clearly stated that there are twin beds, a double should have a double bed. My sleep was not too comfy in a setup with two small beds posing as one king/queen one. But overall I had a pleasant stay.
Can recommend.
GGuest UserWe had a wonderful experience at the Mercure Hotel Windhoek. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
GGuest UserMy stay at Safari Court Hotel Managed by Accor was nothing short of spectacular. The hotel's elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience. The attentive and courteous staff catered to my every need, ensuring that my stay was as comfortable as possible.
YYolandaA very special place with a beautiful cactus garden. Nature magic, silence, wild animals in the area. The bed is comfortable. It is necessary a car to enter and out. I was without, and it is a problem. The hotel was very comfortable and the hotel was very comfortable.
JJason CorbettGreat place for an overnight stay in Windhoek. The room was lovely and the food in the restaurant was quite good. Reception was very helpful and helped us book a 4am airport transfer to meet our 7am flight. They also prepared a travel breakfast pack for us. A very comfortable and easy stay here.
FFourie MiekeWhat a lovely experience! The rooms were large and very clean with nice balconies and seating areas. Good wifi, good water pressure, good breakfast, good service and very comfy beds. Not to mention the excellent restaurant and bar downstairs. I seriously recommend the owambo chicken - delicious.
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