Ulasan Howeyzeh Hotel

BİR DAHA ASLA! Otele uçak saatimizin erken olması sebebi ile sabah saat 05 de ulaştık. Bizi otelde doğru düzgün kimse karşılamadı hoş geldin diyen bile olmadı. Bavullarımızı kimse yardım etmedi. Erken oda vermek istemedi. Sabah 8 e kadar lobbyde bekledik. Sabah 8 de odamızı erken vermek için bizden 45$ talep ettiler. Kahvaltı ikramında bulunmayı red ettiler. Kahvaltı yapamayacağımız söylendi. Sabah 5 ten saat 09 a kadar kimse bir bardak su bile ikram etmedi yardımcı olmadı. Rezervayonu iptal etmek istedim ama para iadesi yapmayacaklarını söylediler ve böylece kalmak zorunda kaldım. Kahvaltılar dört yıldız bir otele göre tam bir fiyasko demleme çay bile yok onun için lobby e inip para ile almanız gerekiyor. Kahve makinesi ise bozuk olduğu gerekçesiyle 2 gün servis yapmadı. Ben dünyanın pek çok şehrini gezmiş otellerde konaklamış ve ayrıca uluslararası bir hotel zincirinde Ön Büro Müdürü olan biri olarak söylemeyebilirim ki otel tam bir rezalet… özellikle resepsiyonda güler yüzlü bir tane insan yok. Kaba saba insanlarla dolu bir yer.. düşününki Bellboy’dan bavullarıma yardımcı olmasını istediğimde bana kaba bir üslupla ‘’getir buraya’’ diye seslendi. Bagaj odasına girmek isteyince önümü kesip yine kaba davranışlarda bulundu. oteldeki tek pozitif nokta temiz olması hepsi o kadar. Asla dört yıldızlı bir otel standartına sahip değil. NEVER AGAIN! We arrived at the hotel at 05 in the morning because our flight time was early. No one even welcomed us at the hotel, but welcome. No one helped our suitcases. He didn't want to give an early room. We waited in the lobby until 8 am. At 8 a.m., they asked us $45 to give our room early. They refused to serve breakfast. It was said that we couldn't have breakfast. No one offered even a glass of water from 5 in the morning to 09 o'clock, it didn't help. I wanted to cancel the reservation, but they said they wouldn't refund and so I had to stay. Breakfasts are a complete fiasco according to a four-star hotel, there is not even a fiasco brewing tea, so you have to go down to the lobby and buy it with money. The coffee machine, on the other hand, did not serve for 2 days on the grounds that it was broken. As someone who has stayed in hotels who have visited many cities of the world and also is the Front Office Manager in an international hotel chain, I can't say that the hotel is a complete disgrace... there is no smiling person, especially at the reception. It's a place full of rude people.. imagine when I asked Bellboy to help me with my suitcases, he called me "bring it here" in a rude way. When he wanted to enter the luggage room, he cut me off and again behaved rudely. The only positive point in the hotel is that it is clean. It never has a four-star hotel standard.

The location is perfect, the rooms are a little bit old. In general is OK

Its good hotel but I will rather chose grand 1 hotel, the service is good. But more of the workers should speak english or just a little bit english. The good thing with the grand 2 hotel is no outside sound( cars bike etc)

I've written enough about the hotel in my last review. In this review, I would like to thank the receptionists. Special thanks to Ali who was so helpful, sociable, approachable and sincere. Keep it up.

The hotel breakfast just so so, others is ok

Worst experience in my Hole life. My wife had an operation in Tehran, and we stayed here for 1 week. Last day my wife passed out Ine the hotel room, and we called 3 times the lobby for help and a doctor/ambulance and the 4th time I went down to the lobby to ask why the ambulance dosen’t show up, they told me that they will come. It seems like they didn’t care at all. I talked with the manager aswell, he didn’t even care aswell. The ambulance never came, not even on of the staff came to to the room to check. Worst experience in my life! Never never try this Hotel. All they want is money. As long you give them your money, their happy! They told me that I have to call ambulance my selg. We dont no the

We didn't have a lot of choices in Tehran through Trip.com, and only choose this hotel as a resting spot after our long journey. Check in was a drag. Got asked personal questions that were none of the receptionist's business. Room we booked wasn't ready, although it was way past check in time. We were escorted to check in while housekeeping was still cleaning up after the previous guest. She stuck around for 30 minutes. Linen and towels were fresh. Everything else was run down. I'd say a 2 star hotel. Breakfast buffet was acceptable, although coffee was instant powder that you'd spoon out from a soup bowl. If at all possible, don't use the services of the hotel taxi booth, next to the elevators. Two-timing swine charged us 3 times the go to rate for a ride in a very rundown cab. Just walk out the hotel, and their are city cabs waiting. Or even better, work your way around the local 'uber' app, called 'Snapp'.

This hotel is a good place to stay for a couple of nights. Staff very friendly.

good hotel

레스토랑도 괜찮고 룸컨디선도 꽤 괜찮았습니다. 나중에 또 방문하겠습니다. 위치도 관광을 다니기에 적합한 위치입니다

避坑！避坑！！出國前在攜程訂的這家酒店，價位和parsian azadi 差不多，但是實際入住體驗相差十萬八千里！！具體問題如下 1. 酒店服務人員偷拆我們給客户買的禮盒，六個禮盒被拆封偷吃了四盒！因為禮盒一直襬在桌子上，我們一開始並沒有注意，後來要去拜訪客户準備拿禮盒的時候才發現塑封都被拆開，內盒裡麪的甜點被偷吃了！！ 2. 我們忍無可忍提前離店，結果退房的時候酒店説我們喝了mini bar裏的東西，需要額外付款6500萬土曼，但是我們並沒有動mini bar的東西，也就是説酒店的服務人員不僅偷拆我們的禮盒，還偷拿mini bar的東西企圖賴到我們頭上！！！ 3. 酒店大廳的餐廳亂要價格，價格表上的西瓜汁是65萬里亞爾，但是服務員第一次收我們90萬里亞爾，説價格表沒有更新價格不對，但是我們給他錢以後他從自己的錢包裏找錢給我們，非常有貓膩！第二次點西瓜汁直接收100萬里亞爾，第三次的100萬里亞爾的西瓜汁是壞的！！！第三次因為當地客户在場，要求他們給我們更換了，但是如果沒有當地人，僅憑我們倆個外國人，他們絕對不會給換的，很明顯的就是坑外國人！ 3.四星級酒店，每天早飯竟然是餿的，火腿片發酸了，油炸土豆子發酸，檸檬壞了半個的，也不知道是哪天剩的乾巴巴的棗糕，牛奶兑水兑到都沒有奶味，八點半去吃飯，八個盤子四個都是空的，這就是四星級酒店的早餐水平 4.不打掃房間衞生，自從入住後就沒看到哪天給收拾乾淨的，有一天下午快五點鐘了，服務員敲門問打擾衞生嗎？第一次見打掃衞生要拖到快晚上的！ 5.酒店對外國人特別不友好，對於自身該關注的服務質量不關注，天天盯着我們戴沒戴好頭巾！這是這個酒店唯一的工作重心 6. 服務員沒啥服務不説，要小費挺積極 7.入住時告訴我們房間的水是免費的，但是我們住進去發現，**的沒有水！衹擺了收費的飲料！一直到我們去住三天後打了攜程投訴，房間裏這才每天開始給放兩瓶水 以上是關於酒店的入住體驗，非常糟心 以下是關於攜程的 入住後前後兩次打攜程投訴酒店問題，沒有一次給解決的，以上問題投訴過後依然存在，直到我們回國以後給出500塊錢賠償的方案，對於我們損失的物品沒有任何解決方案和酒店方的道歉，因為入住體驗極差，所以我們原計劃定了九天的房間實際衹入住了六晚就提前退房了，但是攜程答覆因為中間商和酒店方不同意取消訂單，所以根本不會有任何的差價賠償，衹能自認倒黴，在這點上，我認為攜程沒有做好合作酒店的審核工作，無法保障消費者權益，且以不可取消的霸王條款讓消費者承擔所有的風險和損失，而且在我們投訴過酒店的偷東西如此惡劣的行為後，依然以酒店不同意為由拒絕我們取消訂單，我們在攜程訂酒店是為了這個平台能保障消費者權益，而不是為了看平台和商家沆瀣一氣 總之以上均為實際的入住體驗，分享出來是為了讓更多的人避免踩雷，附圖片為被拆開偷吃後的禮盒和早餐水平 設施：和國內一百塊錢的酒店差不多

Otelde hizmetler orta

對房間設施，衞生，環境很滿意，對酒店的工作人員的服務很滿意，酒店非常的便捷，如果下次再去還會選擇這個酒店

Otel beklediğimden iyi çıktı,bazen yorumlar ve fotolar aldatıcı olabiliyor çünkü.Oda çok güzel temizlik çok iyi,eşyalar yeni.Kahvaltısı güzeldi.Tavsiye ederim.Ferdowsi metro istasyonuna yakın,yürüyerek gidebilirsiniz.