Pengguna Tetamu
31 Januari 2023
Honestly, the worst experience ever. I was traveling with kids, At night and my baby girl had temperature, I wanted her to take a bath but the water of the shower was frozen. There was not a single person to call or someone to help. Next day, Maria or Flor (I asked for her name but she didnt want to share it with me so I asked the staff for her name) who was in charge of the hotel was the meanest, the said she wasnt able to help and that not having hot water wasnt her problem. If you want to have a good time in Telchac avoid this hotel. There are other good options around.
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