Hotel Quality Inn di Temecula

Penginapan kami ok tetapi disebabkan Virus Corona tidak ada sarapan pagi (yang saya nantikan) dan kolam renang ditutup. Tetapi selain itu Hotel itu bagus. Orang-orang di meja depan sangat baik dan bilik itu sangat bersih dan selesa. Saya mempunyai 2 anjing servis dan walaupun mereka tidak mempunyai polisi haiwan peliharaan membenarkan saya membawanya ke sana dan tidak mengenakan bayaran untuk mereka. Kakitangan sangat akomodatif.

Tiada makanan kerana covid tetapi gadis di meja depan pada waktu malam sangat mengagumkan ...sangat bagus dan sangat membantu. Biliknya bagus dan bersih Saya pasti akan tinggal di sana lagi. Saya mempunyai penginapan yang sangat menyenangkan!

My husband and son were there over the weekend for a lacrosse tournament. All the hotels were booked and overpriced but luckily we found this place in my cc points except it was still $450. We thought La quinta would be a reputable brand to stay in but we were wrong. My husband and son checked in, went to dinner and came back to the room with a homeless man sleeping on their bed!!!!! My son was so traumatized and couldn’t sleep for his game the next day. The staff had no explaination. They were nice enough to move them to a random room and gave us a refund (even tho it was a hassle since I was dealing with it with my card for an hour). I still think this is truly unacceptable and dangerous. There is clearly lack of security there if the man had a copy of our key! I do not recommend this place at all.

Bilik kami sangat bagus dan sangat bersih.... Semua kakitangan sangat ramah dan bersedia untuk bekerja lebih keras untuk anda

This place is a over priced motel 6. Front door didn’t closed properly, as if someone had kicked the door open at onetime. Housekeeping walked right in to our room without knocking while we drinking coffee. For $400 bucks the place was a dump, major rip off.

I have a terrible experience. From the moment that we entered the room, we already encountered problems. First, the AC automatically turns off and on & it is on fan mode only and sometimes warm air comes out from the vent. We called maintenance several times and the least that they can do is to provide us an electric fan. Due to that problem we were not able to sleep soundly & then around 7:30am someone called us and reminding us about trash. I was half awake I can’t understand what she just told me because my sleep was bothered. My spouse called them again just to verify what was the call all about and she said that it was a mistake. I called back again because I got so upset that they bothered my sleep basically for nothing. ( which caused me a terrible headache btw). I asked for the manager, and the one who called was in fact, the manager named Senya I hope the conversation was recorded. Can someone from the upper management pull up the recordings to listen to that call It was a huge frustration. I can’t believe I was already talking to the manager because of poor customer service and lack of empathy. It’s important for upper management to ensure that their staff is trained and empowered to provide excellent service to customers. She offered me points but I didn’t accept that, I don’t need points a sincere apology will rectify things. Will I recommend this hotel to my family & friends, Definitely Not! It is important for hotels and businesses in general to provide excellent customer service experience, as it can greatly impact customer satisfaction and loyalty.

Tempat penginapan yang hebat

Kakitangan sangat baik. Bilik selesa dan kawasan tenang. Akan tinggal di sana lagi.

Saya benar-benar tidak faham mengapa tempat ini dinilai 2 bintang? Saya telah tinggal di tempat ini dua kali sekarang dan secara jujur saya tidak akan tinggal di tempat lain. Saya telah mengesyorkan tempat ini kepada beberapa rakan saya dan mereka menyukai pengalaman mereka sama seperti saya. Keadaan akan berbeza kerana COVID, tetapi ia membuatkan anda berasa seperti di rumah sendiri. Kakitangan sangat mesra dan akomodatif. Hotel ini mempunyai lokasi lokasi terbaik, anda hanya cukup jauh dari bandar lama untuk tidak dipukul dengan semua pemabuk, tetapi hanya cukup dekat untuk pergi mabuk. Hotel ini mempunyai air, Gatorade, makanan ringan, hidangan panas dan sedikit bekalan yang mungkin anda terlupa dalam perjalanan anda seperti berus gigi, untuk pembelian di lobi. Walaupun, pada masa ini kerana gaya makan piknik COVID tidak tersedia, hotel ini mempunyai beg sarapan pagi yang boleh anda ambil dari lobi hotel dan nikmati di dalam bilik anda. Mereka mempunyai kemudahan lain di dalam dan di luar hotel yang saya letakkan pada ulasan saya yang lain. Lagipun, suka tempat ini.