Ulasan La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Room was clean, furniture pull out didn't clean behind it had dental pic and debris, carpet nean shampooing.

I stayed for the New Orleans exhibition, but it's not far to the exhibition hall. However, it's quite a long way to downtown. Breakfast was a very simple bread, and I was disappointed that the room was not in good condition.

Moldy smell No blankets Condom rappers behind the dresser light bulbs didn't wrk asked for a blanket and was denied and was givin a sheet. I had to sleep with 2 sheets! Paid for 2 rooms never ever going bk!

When I entered the room, the undeniable smell of urine perfumed the air. I looked for the source and, while getting in bed, I found it. It was the MATTRESS!!!!! I ask to place us in another room, which was accompanied with an apology. In the other room, it smelled less urine-like. YET, I lifted the blanket and noticed 2 DIRTY, I MEAN DIRTY, SOCKS that had been there since who-knows-when!!!!! This meant that the sheets were not cleaned, either!!!! We had to leave!!! This was an emergency trip and we will NEVER go here again!!!

酒店非常好，就是位置不太行周圍衹有一個ihop 但是性價比真的很高的了，市區裏面的酒店價格都特別貴，反正出行都是uber也沒多大差別，另外酒店的工作人員都十分nice！

We arrived to our room at 3am after long day of weather delays in Chicago. Attempting to find out when we could check in by, we had multiple times we were told by three different people. The elevator had an unpleasant odor, which we attributed to the stick down floor panels and humidity causing some sort of bacteria/mold. When we opened the door, the strong smell of wet cat/ cat urine, which was localized to the closet. One of the bed mattresses was concaved in the middle and the top cover sheet had stains on it, near the foot of the bed. Upon doing more research, it was found the mattress was made in 1998. The bathroom area had hair around the edges, under the toilet, and there was even hair in a folded towel. The heating/cooling unit in the room vibrated so much it set itself warmer when the dial was placed in the middle, which made sleeping a bit of a mess. We ended up purchasing air freshener from a nearby store to attempt to clear the air the next morning, which had little success. The one positive about the place was the night attendant. The same gentleman was very friendly and helpful when we checked in and out and deserves consideration when it comes to someone advancing. Also, the French Market is way more than an eight minute walk as advertised. The walk to the water ferry alone is 4.5 miles from the location.

Very run down old looking place , not clean looking at all !! Roach was in room , towels stained and dirty looking had hair all over them , musty smelling when came in , the comforter had stains looked dirty, not a place I wanna stay at again Need major update

Was not allowed to check in at 3PM - had to wait until 5:45PM. Missed dinner and other plans, through off the whole itinerary. Staff was rude, unfriendly, and unconcerned.

Staff was kind and helpful. That's where the good experience ends. There were two small beds and a dirty room. Even a piece of pepperoni from a pizza on the floor, and what appeared to be a urine stain at the foot of the comforter of the bed we didn't use. Cigarette burns stained the tub and window covering. We decided to stick with it, until returning from an afternoon outing the second day. There was a whole giant family loitering RIGHT in front of our room drinking beer from a cooler. Staff approached them about moving, in which they finally complied. That was the final straw for us. We left and demanded a refund for the second night and we stayed in NOLA East at a Holiday Inn and everything was great there. Nice staff, but I had a feeling people lived here and management / ownership allows this low standard. I would not in good conscience recommend this place.

Drove right hours to find out they cancelled our reservation we made six months in advance, but never contacted us to let us know. But they charged my card so still waiting to get refunded for that.

This property is suitable for homeless people or smokers, the rooms and the place are in terrible conditions, dirty, bad smell, I had to cancel and find another place to stay. Please it needs a lot of maintenance and cleaning, the photos are one aspect of reality another. I do not recommend it.

Carpet was still wet when we checked in. No biggie. Only had 2 washcloths for 3 people. Someone came by to see if we needed anything and when I asked for another they walked away. No hot water. Other than this they were extremely nice and helped any way they could

Arrived early and was not able to check-in, which is no problem, so we left our bags and went out and explored for the afternoon. When we arrived back at the hotel they had cancelled our reservation even though they had our bags and checked our reservation when we arrived. We had to wait an hour for them to “find us a room” since they had over booked. Once we were in our room, which was a king rather than two double, there was a terrible smell. We dealt with the smell knowing there were no other rooms available. The shower faucet leaked all night and the toilet made odd noises. There was no extra toilet paper or tissues. In the morning, I was sad to see there was only decafe coffee provided in the room. When we went to the continental breakfast, the coffee maker was broken. Overall very disappointed in our stay.

I walked in and out of my room. I told the office of the STENCH of Mold and Urine. They said they were sold out and there was nothing they could do. We left this “dump” and told the “manager” they really should not put anyone in this room. Numerous people went to the desk because had no towels, no blankets or the wrong was never cleaned or made while I waited. I have been to a hotel like this before much less a La Quinta. This is my first negative review. We checked into another hotel in downtown New Orleans. This place should Not be in business. I have seen the do not stay here reviews before but never herded the warning - I believe them now.