Pengguna Tetamu
9 Oktober 2024
They charge so much for 1 night. I paid and booked with the expectation that I would have a worthwhile stay based on the hotel's standby. I was extremely disappointed with the room facility because the air conditioning was not cool at all. Even when I asked the service guy for assistance, he said this is the coolest thing ever. There was no teabag, kettle, or dental kit. While the same is clearly stated in their amenities list, the service person and receptionist claim that this hotel does not provide such a facility. Finally, he has organized a dental kit, but why do we have to beg for every necessary item? The toilets was poor and we had to use full power to get the flash to work. And the shower did not work at all. A hotel providing such poor service is unacceptable. Please do not book this hotel in advance unless we come and varify the room first.
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