Pengguna Tetamu
30 September 2024
We have just returned from the Alexander, after a very long boring week. We had a private pool room, which the room was clean and lovely but the pool was freezing and couldn’t be used, it had a mini bar which was part of the all inclusive although when there are two of you why supply only one orange 🍊 juice and one piece of chocolate 🍫 wafer. Is beyond me. The food was ok, the soup tasted the same every evening, became boring being Al a carte every night. Be aware when ordering the fish and chips as it’s crisps not fries as we would expect. Pork several nights and when you don’t eat pork it becomes difficult. Not everything is included in the all inclusive package, asked for a burger 🍔 one day from the beach menu and it wasn’t included in the package, burgers are one of the cheapest options and it’s not included. Why? No evening entertainment , ( except they did have two singer one night and put music on in the background on Friday) thought it made a change to the boring atmosphere normally on offer. The worse part was no designated smoking area . Therefore smokes stand by the one bar area and smoke comes into the reception area and it’s unbearable at times, comes to something when you have to go to your room at 8pm due to no atmosphere and smokers. Beach has plenty of loungers and umbrellas, the young girls have a huge responsibility moving people on that aren’t staying at the hotel, maybe a sign or something indicating it’s a private area, and maybe stop people and children using the hotel toilets ( it’s adult only hotel) that are not staying in the hotel . The staff make this hotel, the beach girls do amazing job. The bar staff in reception brilliant and extremely friendly, she will make a fantastic hotel manager. Would we return NO . It’s ok if you want a very relaxing holiday, with no atmosphere, and limited food options. Spoke to a number of people during our weeks stay and only one couple said they would return. Not sure how it has 5* really as it’s lacking in a few areas . And 5* on Tripadvisor is not accurate in our experience.
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