Budget Host Elk Antler Inn

I have been staying at this motel for over 15 years every summer. The last 4 years it has really declined overall! The price has tripled and quality has declined. The rooms used to be nice and only $50.00! Now they are sub par and after taxes over $140.00.. Specifically the room looked to be half way done. Half of the room had missing trim and was half painted. The ceiling was half painted. The air conditioner did not work correctly. The lighting was very dim. There used to be 2 night stands with 2 lamps. Now there is only 1 nightstand with 1 lamp and a single light on the ceiling. You used to get multiple pillows and now you only get the two comforter pillows. The bed is okay, not great. The bed sheets were not soft either. We had bunk beds in our room as well that had really hard cheap mattresses. My child was not comfortable at all. The bedding overall was cheap and the fleece blanket in-between the comforter and bed sheet appeared very old. The bathroom had been updated however they forgot to finish the tile grout as it was almost gone completely and the caulk in-between the shower walls was also almost gone. The bathroom cabinet is newer and in good condition. The floor was dirty in the bathroom. The lamp shade was dusty. For the price we paid we will not be staying there again.

Let me begin by saying that the staff was extremely friendly and understanding in all of our dealings with them concerning our experience at the Elk Antler Inn. I very much appreciated their attitude and willingness to work with us. We were traveling to a camp north of Yellowstone and were going to meet another family in Thermopolis and stay at the Elk Antler Inn. We arrived and went to our room. Immediately we noticed a terrible smell. I went into the bathroom and opened the toilet only to find that someone had dedicated in the toilet and it was still sitting in there and seemed to have been for a long time. Looking around I noticed the bathroom had not been cleaned. I went to the front desk and they immediately sent someone to clean the bathroom and offered to take 25% off our bill. We decided to give it a try since they were so apologetic. However, I then tried to turn on the air conditioner which would not turn on. I noticed that the air conditioner was covered in a coat of greasy dirt and then noticed that all the floorboards were also covered in dirt and filth. It was also obvious the carpets had not been cleaned in a long while. Of course, once you start seeing those things you just start seeing item after item that needed attention. The furniture was all beat up and worn out, it appeared that the top bunk in the room the sheets had not been changed. At this point, we decided we could not stay with our three kids and we would need to drive on to Cody to find another hotel. I told the people at the front desk we would not be staying and that our friends on their way would not be staying either. They were very apologetic and understanding which again I appreciated. This looks like a neat little inn but it is in desperate need of a deep cleaning.

I made reservations to stay at this hotel on my way to Cooke City and Yellowstone. Due to the flooding in Yellowstone, I had to redo our plans. I forgot to cancel my reservation here, much to my chagrin. The next morning, I discovered the owner (Kay Si?) had called me very late the night of our reservation to check on me and see if we were still coming. I called back the next morning and apologized profusely and the owner was very understanding. While I don’t make a habit of forgetting to cancel my reservations, this is the first time I have ever had a hotel owner that was actually paying attention to whether or not I made it in okay. The owners obviously care a lot about their visitors. I will be planning another trip to Yellowstone and I will definitely stay here . That kind of concern means the world to me.