Hotel Thousand Oaks dengan Sarapan

I was so pleased with the facilities - very unique layout of the hotel, kind of a fun and mysterious experience to explore the property and gain my bearings. I get a little tired of the typical hotel layout - it's always exciting to get a unique setup like this one. The hotel has been in business since 1969 but has obviously been completely redone, probably multiple times since then because it feels so fresh and new. There wasn't anything that felt old or stale - the entire room felt so clean and new, I highly recommend for germaphobes like myself. I felt very comfortable here. More than anything, I was so moved by the customer service. Being a semi-frequent guest of hotels all over, I've come to learn that lowering my expectations before checking in at most places will prepare me for the inevitable disappointment - haha. BUT this was not the case here - the gentleman who checked me in was beyond friendly and helpful, I felt so touched by the personal effort he clearly put into ensuring my check-in experience was special. I will remember that for a long time. The lady who assisted me in the evening with a small purchase in the lobby and adding my rewards number to the reservation was also very friendly and not in a forced or ingrnuine way. I truly felt her kindness, both, through the phone, and over the counter. She went above and beyond to make me feel valued as a guest/customer and associates like her and her coworker who checked me in just don't go easily forgotten in my book. The guest service and unique experience you're sure to have when you stay here are what set this hotel apart from the rest. I absolutely recommend if you're in the area. What a lovely place for anyone to come visit but still feel right at home. :)

I don't like posting negative reviews. I try to find positive things to say. But my stay here was the worst lodging experience I have had in many, many years. It looked pretty good online and the reviews here and elsewhere were decent. I don't know who is so happy with the place - when I got there it was obviously a bit run down and scruffy looking. I thought, ”Well, I'm here, hopefully the room will be good.” The first night my room was OK, not great but acceptable. Worn furnishings but fairly clean. Unfortunately the people next door had both music and the TV going loud with the door and window open, so I asked the front desk to deal with it. The neighbors were quieter for a couple hours and then got noisy again but I just put up with it. Then late in the night their bed started banging against the wall as they were going at it, so my first night wasn't great. I asked to move to a different room, which was a hassle but I did it. The second room wasn't quite as clean as the first, although not terrible (cleanliness-wise). Still, the worn furnishings and flooring made it feel a little crummy. Late that night, a woman at a nearby room started screaming as loud as she could and kept it up for 15-20 mins while pounding on the door, yelling, ”Open the F___ing door!”, ”Open the G__ D___ door!”, over and over. This went on until the cops came. A couple hours later, late in the night, she did it again but only for a few minutes and then stopped. The clientele at this place is questionable to say the least, as you can see from these two examples. There are junky old cars and trucks parked near the rear of the parking lot (abandoned? I don't know). I've stayed at the Motel 6 in 1000 Oaks twice and although it's a more ”budget” hotel, it's way better than this dump. The only positive thing I can say is that the guys at the front desk really did try to be helpful.

I had a good stay and everything was clean and the hotel was nice