Hotel berhampiran Central de autobus ACN, Tijuana

I came home intoxicated after a night on Revoluccion (like that's ever happened to anyone before, right?) and apparently I had trouble finding my key, opening my door and finding my friend from whom I'd gotten separated. The staff apparently decided I was disorderly. My bad, I'm not proud of it (if that's really what happened, which I don't know). But here's what they did. They physically threw me out on the street, screaming in my face in Spanish the whole time, while someone upstairs ransacked my room. They tossed most (but not all) of my clothes and toiletries in my bag and then they threw my bag out on the street with me (good thing I waited, despite the non-stop verbal abuse). This is not how anyone would handle the situation in, say Las Vegas or New Orleans. But here's what was missing - about $300-400 in $20s from my bag itself, and about $600-700 in $100s that was IN THE LOCKED WALL SAFE ALONG WITH MY PASSPORT. My passport somehow made it into my bag (less the cash folded inside it) so I suppose I should be grateful that my passport made it, at least. But someone obviously has access to the wall safe and takes advantage of that access, to say the least. That should greatly concern anyone staying here and planning to bring valuables. Moral of the story: If you stay here, please make sure you don't have too much to drink and piss off the wrong staff member, or you may find yourself bewildered and shivering on the streets of Tijuana at 4am with no cash, wondering where if anywhere you can find a working ATM. The. Worst. Stay. Ever. P.S. I did find another hotel down the street that took me in no problem (and helped me find an ATM the next day). But I'm crossing TJ off my list for a long, long time and Hotel Rio Rita forever.

Perkhidmatan penerimaan tetamu baik, tetapi kemudahannya sudah lama anda berjalan ke lobi sehingga boleh bercakap dan baunya apak dan kotor, biliknya tidak sebaik yang anda bayangkan untuk harga kunci pancuran berkulat, dindingnya agak kotor tergores dan selain itu saya ingin meletakkan udara panas dan tidak keluar memanggil penerimaan tetamu dan mereka memberitahu saya bahawa tidak aktif juga bahawa tempat letak kenderaan tidak selalu menjadi tempat keselamatan dan seseorang harus turun untuk melepaskan kerucut atau rantai digunakan sama ada untuk memasuki atau mengeluarkan kebenaran Saya tidak mengesyorkan agar anda tinggal di sana saya tidak akan melangkah ke hotel itu melainkan jika sudah diubahsuai bandar ekspres jauh lebih baik

We had a great time at this hotel. The staff was excellent, very helpful, friendly and accommodating. The hotel is well kept and you have dining options nearby and at the hotel.

Everyone was super friendly! The beds are very comfortable The room was clean Trustworthy cleaning service I’ll definitely be back

Hotel sedang diubah suai, dan bilik-bilik mempunyai rasa yang baru diubah suai. Jika bilik itu di tepi jalan, ia akan menjadi sangat bising, dan ia akan menjadi bising sepanjang malam, saya tidak Saya tidak mengesyorkannya. Kakitangannya sangat bersemangat.

Instalaciones viejas pero buenas para la ubicación del hotel… El personal súper amable, atento, los desayunos también muy buenos y para estadías cortas la mejor opción…

Estuve hospedado en este maravilloso Hotel, el personal siempre muy atento durante mi estancia, tienen un área donde puedes adquirir bebidas, snacks y refrigerios a precios bastante convenientes. La habitación con todo lo necesario, el Internet Buenísimo!!! Definitivamente regreso próximamente.

La atención fue muy buena, sin embargo, las habitaciones empiezan a presentar detalles. ¡el buffet estuvo muy rico!

Im not typically the type to take the time to write reviews but I had to take the time to warn potential guests on here about the safety concerns in the rooms to prevent another dangerous incident. I stayed at this hotel with my family and after a long night I went into the rooms restroom to change. Once I was done I realized whether I turned the restroom lock and hand left or right the door would not open. The whole lock came out inside the restroom and I was stuck in there for over 1 hour at 3AM. Fortunately I was not alone and my boyfriend and family were on the other side to calm me down. The lobby was immediately called and the help we received was unbelievably poor. The one in charge of the hotel had no solution for getting me out. They called up their “so-called” maintenance worker and he came up empty handed. My boyfriend asked for a screwdriver and they didn’t even have that. He claimed he was attempting to find a different key when there was no key whole on the lock. First responders were police officers, not medics nor firefighters. The manager had nothing to say. No one was helping, I was in the restroom for 1 hour and when I just heard everyone talking outside the door and not doing anything about it I began to panic. Taking matters into our own hands my boyfriend tried kicking the door open and it wouldn’t budge. We had no other option but to break a whole in the wall big enough for me to fit. The female manager from the hotel tried to physically stop my boyfriend from doing what he had to for getting me out. I had to squeeze through a small hole through the wall that was made under the sink of the restroom. The insulation made me so itchy but fortunately I had another family members room to shower in. I had already showered and firefighters had barely arrived and still took more time to open up the door with a crow bar as if they weren’t even called until more than a whole hour later of being notified. The hotel relocated us to another room, not one apology given by anyone. The next morning we had breakfast there in the presence of the manager we had dealt with and no words were exchanged with us. That day we went to run errands and have lunch and when exhausted from the chaos I decided to get dropped off instead of visiting family. I arrived back at the hotel to get some rest and I realized 2/5 rooms of my family members keys had been deactivated. When I went to ask for reactivation they said we had to pay a $700 fee for the damages which we had no other option but to do to the walls to get me out of there. When we told them we refused to pay anything we were evicted. Not only were we evicted but when we called our family back to pick us up our 4 other family members were also evicted when they had completely separate reservations. Had I decided not to stay back I could’ve been evicted in the middle of night with no where to go and too exhausted too drive home. They treated us like criminals and at first tried to deny allowing

Me gusto el hotel. Solo que si me gustaría hacer una pequeña anotación, consideró que cupan invertir en colchones.