Hotel Tilburg dengan Gim

Entree was oké.....Bed was prima zo lekker groot. De kamer was schoon. Het ontbijt kon iets beter miste gewoon iets lekkers . Verders alles prima verlopen . Personeel was wel prima ....moet wennen aan Engelstalig personeel

We booked a triple room with a double bed and 1 single bed (option given). They called 24h up front and confirmed this on the phone. On arrival we had to pay the full amount up front for unknown reason. The room we got was just a double room and had only 1 double bed so our son had to sleep in between us. The double bed however was just made of 2 single beds moved together. The lightswitches and phone were installed between the two single beds so when moved together they are horribly placed in the middle of the double bed. Our son got the phone on his head twice during the night. When noted to the staff they replied: “we thought the child would be smaller so a double bed was enough”. They did not even offer to put up a bed. There were two of everything, not three. Note that every night there was loud music and people shouting until 4 am. The breakfast buffet was very limited and the provided pastry and bacon was black/burned. During our stay we noted a lot of mold in the bathroom which was never cleaned. At the end of our stay they offered to refund partially from the triple to a double but “they could not do that right now”. We have never heard from them since. They charged for three and delivered for two. Horrible experience.

We have previously stayed at the Ibis Tilburg and our stays have been good. This particular incident is very disappointing. My husband & I are traveling from Norway to Portugal and have planned our route & hotels. We chose the Ibis brand due to it being cost effective, clean, well staffed & pet friendly. We are traveling 9 days all Ibis hotels. Upon going over our Itineraries, I noticed that one of the dates were wrong. I’m sure it was something as simple as a fat finger but I immediately made contact with the hotel. Here is where the story gets interesting. I spoke with a young girl via email. She informed me that because I bought it online and it was paid that there was nothing that we can do. I did not buy a “flex” room?. In my defense, I did go back and look and it was quite confusing as to flex or non flex. I’ve never bought a flex. I’ve never had a problem in any hotel. I travel a lot. Now mind you all I’m asking for is to change the date to June 25 from June 26. I don’t want a refund & I’m willing to pay extra and we went back-and-forth several times each time I asked who is the property manager no response. Finally when I informed them that I am going to talk to corporate and write a review, I start getting emails from the front of the house property manager. He informed me that it’s not “fair” If he was to help us, but if I wanted to sell my room to someone and change the name that they would do that well that’s not what I’m looking for. The email exchange was absurd and repetitive. I have since found out that the Ibis is a franchise. So each Ibis has different rules and regulations. Well I have since booked with another Ibis hotel and I am very pleased. No, I’m not looking for anything for free but I think if you are in the hospitality business that you should provide hospitality. The tone of the emails and just the uncooperative attitude has soured me on this brand. I feel as they could have made this situation which was a mistake and there would be no financial consequence to the hotel that they could’ve actually helped us. This particular franchise in Tilburg is unwilling to break the rules, (he also told me it didn’t matter if there was illness or a fat finger, rules are rules) and everything to them was black & white. I live in the gray & sometime you have to help your guests, again there would be no financial loss to them. They did offer that I could buy another room, and of course they would keep my money from the wrong date, I chose to find a new hotel, and I highly would never recommend this facility for any travel to anyone. DO better Tilburg

In itself good market too tight for 5. Kitchen utensils too little. Rooms on the small side. Park itself good for the kids, beautifully situated in a beautiful nature reserve. Nice for cycling and walking

Udenhout 10 km from Tilburg: Child friendly holiday development "Duinhoeve". Outside the resort, 4.5 km from the centre of Udenhout en Loon op Zand, in a quiet position. For shared use: swimming pool (seasonal availability: 01.May. - 01.Sep.). Children's pool, table tennis, children's playground (slide, swing, sandbox). In the complex: reception, laundry, bicycle rental. Bread roll service and breakfast on request (extra). Central parking spaces. Supermarket 4.2 km. Golf course (18 hole) 10 km. Nearby attractions: NP De Loonse en Drunense duinen 200 m, De Efteling 10 km, Safaripark De Beekse Bergen 17 km, Sint-Janskathedraal's Hertogenbosch 25 km, Klimrijk 46 km. Hiking paths: Nationaalpark 500 m. Please note: car recommended. The owner does not accept any youth groups. The photo is just an example. All houses/apartments are individually designed/furnished. Please note: reservations for workers are not allowed. It is possible a deposit of €100 per accommodation will be requested. "Duinlodge", 4-room chalet 43 m2. Comfortable furnishings: with separate WC. Open living/dining room with TV. Exit to the terrace. 1 double bedroom with 1 x 2 bunk beds (80 cm, length 200 cm). 2 double bedrooms, each room with 2 beds (80 cm, length 200 cm). Open kitchen (4 hot plates, dishwasher, kettle, electric coffee machine, combination microwave). Shower. Heating. Terrace furniture. Facilities: Internet (WiFi, free). Reserved parking (1 car) at the house. Please note: non-smoking house. Smoke alarm.

Terletak di Udenhout, Holidaypark Duinhoeve berada di taman negara, 1 minit memandu dari Taman Negara Loonse en Drunense Duinen dan 12 minit dari Taman Tema Efteling. Taman percutian ini berada 12.4 km dari Iron Man Lake dan 12.9 km dari Menara Westpoint.Jangan ketinggalan menikmati begitu banyak peluang rekreasi yang disediakan, termasuk kolam renang terbuka bermusim dan basikal sewa. Kemudahan tambahan di taman percutian ini termasuklah akses Internet wayarles percuma, bantuan pelancongan/tiket dan tempat berkelah.Anda boleh menikmati sajian di restoran yang disediakan untuk tetamu Holidaypark Duinhoeve, atau singgah di bar/deli snek.Meja hadapan disediakan dengan kakitangan semasa waktu terhad.Selesakan diri anda di salah sebuah daripada 70 bilik tamu, yang menampilkan dapur kecil. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi peti sejuk dan pembancuh kopi/teh.