Mitsui Garden Hotel Shiodome Italia-Gai - Tokyo

Ulasan Mitsui Garden Hotel Shiodome Italia-Gai - Tokyo

Mitsui Garden Hotel Shiodome Italia-Gai - Tokyo

2 Chome-14-24, Minato, 105-0021 Tokyo, JepunLihat Butiran Hotel
Mitsui Garden Hotel Shiodome Italia-Gai - Tokyo
Mitsui Garden Hotel Shiodome Italia-Gai - TokyoMitsui Garden Hotel Shiodome Italia-Gai - TokyoMitsui Garden Hotel Shiodome Italia-Gai - Tokyo
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Ulasan Tetamu

8.8/10
Very good
2001 ulasan
Ulasan yang disahkan
Location8.8
Amenities8.7
Service8.8
Cleanliness9.1
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Susun mengikut:
All reviews(2001)
Positive reviews(1933)
Reviews with photos/video(417)
Easy to get around(231)
Delicious breakfast(124)
Convenient for shopping(94)
Relaxing hot springs(66)
Average sound insulation(62)
Close to airport(31)
Luggage delivery service(15)
Negative reviews(68)
Yuyingmao
Standard , 1 Bed Queen
Daftar masuk pada Mei 2026
Couple
24 ulasan
8.5/10
Very good
Disiarkan pada 14 Jun 2026
The room size is pretty good for Tokyo standards, and having a large public bath (onsen) is a huge plus. The only downside is that the nearest stations are about 500-600 meters away, which can be a bit tiring after a long day of walking. Oh, and the smoking room is actually quite well done.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We would also like to express our sincere gratitude for taking the time to share your feedback regarding your stay.We are delighted to receive your kind words regarding our guest rooms and the communal bath.We are pleased to hear that you were able to relax and enjoy your stay.However, we apologize for the inconvenience caused by the distance from the station, especially as you were likely tired from your travels.We remain committed to striving to be a hotel loved by guests from both Japan and abroad.We would be delighted if you would consider staying with us again in the future.We sincerely look forward to welcoming you back.Front Office Manager
朱磊888
Standard , 1 Bed Queen
Daftar masuk pada Apr 2026
Business traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 27 Mei 2026
Great atmosphere, good breakfast, and a convenient location. The smoking room and public bath are both on the 13th floor. Self-check-in was very easy, and the price is reasonable. I'll definitely choose this place again next time I'm in Tokyo.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for staying Mitsui Garden Hotel Shiodome Italia-gai.We were delighted to read your feedback and receive such kind words and high praise.We are honored that your stay was satisfying.We will not rest on our laurels, but will continue to strive to provide a comfortable environment for all our guests.Thank you again for taking the time to share your feedback.We look forward to welcoming you back to our hotel again.Front Office Manager
SupraX
Standard , 1 Bed Queen
Daftar masuk pada Apr 2026
Business traveler
2 ulasan
8.5/10
Very good
Disiarkan pada 27 Mei 2026
Good location!👍 Decent room size, nice design. Will come back to stay in same hotel a week later😎
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We also appreciate you taking the time to post a review after your stay.We are delighted to receive your kind words regarding the location, room size, and design.Our hotel faces the Italia-gai area, and the design of the building, from the interior to the guest rooms, is intended to evoke an Italian atmosphere.We are honored that you will be staying with us again in a week.We hope you will have a comfortable stay on your next visit.All of our staff look forward to seeing you again.Mitsui Garden Hotel Shiodome Italia-gaiFront Office Manager
Zhudayigeziyouxianguang
Standard , 1 Bed Queen
Daftar masuk pada Apr 2026
Traveling with friends
34 ulasan
7.2/10
Disiarkan pada 22 Mei 2026
The hotel's location is pretty good, though it's probably one of the more standard Mitsui Garden properties. It's a convenient 15-minute walk to Ginza, and getting to Tokyo Tower from here is also easy.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.Also thank you again for your precious time to give us your feedback and evaluation.It is a great honor for us to receive your compliments on our location.We are very pleased to read that you had a pleasant stay with us.We will continue to strive to provide a space and service where you can spend your stay in comfort and peace of mind. We look forward to welcoming you again in the future.Front Office Manager
Guest User
Standard , 2 Beds
Daftar masuk pada Apr 2026
Traveling with friends
8 ulasan
9.5/10
Amazing
Disiarkan pada 15 Mei 2026
This is my second stay here, and it's just as good as the first time. Even though the room is small, it's very comfortable. They have a hot spring open all night, and there's a convenience store nearby. The only minor flaw is that the tram can be a bit noisy in the evenings and early mornings.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Mitsui Garden Hotel Shiodome Italia-gai again.We were delighted to read your feedback, especially since you chose our hotel for your second stay and that you found it "wonderful."We are especially pleased that you enjoyed the large public bath and the surrounding environment, and that you had a satisfying stay.However, we apologize for the inconvenience caused by the train noise late at night and early in the morning.We understand that the train noise may be noticeable depending on the room's location.We sincerely ask for your understanding.We will continue to strive to provide a comfortable environment for our guests.Thank you for taking the time to share your feedback.We look forward to welcoming you back again.Front Office Manager
Anonymous User
Standard , 2 Beds
Daftar masuk pada Apr 2026
Family
4 ulasan
9.0/10
Great
Disiarkan pada 18 Mei 2026
Good location near train and subway stations. Nice breakfast both Japanese and Western. Good to have onsen, but quite small and crowded.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are truly pleased to learn that you appreciated our convenient location in proximity to both train and subway stations, as well as our breakfast offering a variety of Japanese and Western dishes.At the same time, we sincerely apologize for any discomfort you experienced regarding the size and congestion of our public bath. We deeply regret any inconvenience this may have caused during your stay. Your feedback is greatly valued, and we will carefully consider it as we strive to enhance our facilities and provide a more comfortable experience for all our guests.We would be honored to welcome you again on a future occasion.Front Office Manager
Guest User
Superior , 2 Beds (+ Extra)
Daftar masuk pada Apr 2026
Couple
3 ulasan
8.5/10
Very good
Disiarkan pada 15 Mei 2026
The room was tiny. The large public bath was incredibly comfortable and very clean. My room was cleaned daily, which was great. It's just very small. There are many subway stations nearby, but it's about a ten-minute walk to each, so not exactly close. The neighborhood is very quiet, a residential area with nothing commercial. The nearest Don Quijote Ginza store is about a 15-minute walk away.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai.We also appreciate you taking the time to share your feedback after your stay.We are delighted to hear that you were satisfied with your stay.Our hotel is a 7-minute walk from Hamamatsucho Station.While there are few shops nearby due to our location in a business district, we are happy to provide recommendations if you wish, so please feel free to ask our front desk staff.We hope you will choose our hotel again in the future.We look forward to welcoming you back.Front Office Manager
SeWe
Standard , 2 Beds
Daftar masuk pada Mac 2026
Family
9 ulasan
8.5/10
Very good
Disiarkan pada 14 Apr 2026
I recently stayed at Mitsui Garden Hotel Shiodome Italia-gai and had a generally pleasant experience, though there were a few drawbacks worth noting. Location: The hotel is conveniently located within a short walk of several train stations and the monorail, making it an excellent base for exploring Tokyo. The surrounding Italia-gai district is calm and charming, with relatively light local traffic. However, the noise insulation leaves much to be desired. Trains from multiple nearby lines can be heard frequently and quite loudly from early morning till late at night. Additionally, the nearby fire department sirens are audible, though not as disruptive as the trains. Room: By Tokyo standards, the room was spacious and comfortable. However, I noticed blackish deposits around the air-conditioning outlet, which I hoped were not mold. To err on the side of caution, I chose not to operate the AC during my stay. Aside from this concern, the room was generally satisfactory. Service: Check-in and check-out were efficient and convenient via automated machines. The front desk staff were kind and accommodating, and assisted with any additional questions. Room service was thorough and reliable, ensuring a clean and pleasant environment throughout my stay. Breakfast: The breakfast buffet offered a mix of Japanese and European-style dishes. The taste and quality were acceptable, with an average but adequate selection. Between 7:30 and 8:30 AM, the restaurant becomes extremely crowded, often resulting in no available seating and a wait outside. The space feels undersized for the number of guests, making the atmosphere less comfortable during peak hours. It would be helpful if the hotel informed guests about busy times to allow for better planning. Overall: This hotel offers a convenient location, spacious rooms, and friendly service. However, improvements in soundproofing, breakfast crowd management, and room maintenance would significantly enhance the guest experience.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We also appreciate you taking the time to provide us with your feedback.We are honored that you appreciated our location and the service of our staff.However, we sincerely apologize for any inconvenience caused by the noise, cleanliness, and the crowded breakfast.We will strive to improve the cleanliness as quickly as possible, and we hope you will understand.We also apologize for the inadequate guidance provided by our staff regarding breakfast.In the future, we will make every effort to ensure that guests are fully informed about the crowded breakfast area during check-in.While we still have much to improve, all of our staff will continue to work hard to create a hotel that satisfies our guests.We look forward to welcoming you back again.Rooms Department Manager
Melvinkoh
Standard , 1 Bed Double
Daftar masuk pada Feb 2026
Couple
4 ulasan
8.5/10
Very good
Disiarkan pada 26 Mac 2026
The hotel room was more spacious than other hotels, but a bit dated. If you mind walking a distance, you might want to find a place closer to the station. Overall: average value for money.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai.We sincerely apologize for any inconvenience you experienced regarding the hotel rooms and facilities.We hope to welcome you back to our hotel in the future. Thank you for taking the time to provide us with your valuable feedback.Best regards, Mitsui Garden Hotel Shiodome Italia-gai.Front Office:Sorato Suzuki
Anonymous User
Superior , 2 Beds , Tokyo Tower View
Daftar masuk pada Feb 2026
Couple
8 ulasan
9.5/10
Amazing
Disiarkan pada 10 Mac 2026
I booked the room with Tokyo Tower view, so this is the view from our room. The location is nice but a bit far from the station. There are many convenience store and supermarket around the hotel. There is the public bath but I think the size is too small for the hotel size.
Jawapan daripada Pihak Penginapan: Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel. We are glad to hear that you enjoyed the view of Tokyo Tower from your room and found the surrounding area convenient with many shops nearby.We also appreciate your comments regarding the distance from the station and the size of the public bath.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager
Guest User
Superior , 1 Bed King
Daftar masuk pada Feb 2026
Couple
5 ulasan
10/10
Outstanding
Disiarkan pada 8 Mac 2026
The location is great! We were within walking distance of 3 different train stations! The room was big, we had a couch which was nice. The front desk staff were welcoming, attentive and warm. The cleaning staff were very attentive, punctual and helpful - I hope they can get recognition for their efforts! We had an amazing view of Tokyo Tower. I would definitely be staying here again during our next visit to Tokyo!
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We would like to thank you for sharing your feedback after your stay.We are delighted to hear that you had a comfortable stay.Your kind words are the greatest encouragement and joy for our staff.We are very happy to hear that you plan to visit us again, and we will strive to improve our service so as not to disappoint.We look forward to your next visit.Front Desk Manager
Guest User
Standard , 1 Bed Double
Daftar masuk pada Jan 2026
Solo traveler
37 ulasan
8.0/10
Very good
Disiarkan pada 11 Mei 2026
Facilities: Excellent. My go-to choice every time I visit Tokyo. Cleanliness: Very good, spotless. Environment: Convenient transportation nearby, plenty of dining options. Service: Excellent. I'll be back.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We are also grateful that you took the time to share your feedback. We are honored to receive your kind words regarding your room and the service provided by our staff. Every kind word we receive from our guests is a great encouragement to us. We will continue to strive to make our hotel even better so that we can receive your patronage for many years to come. We look forward to welcoming you back to our hotel on another occasion. Front Office Manager
Guest User
Superior , 1 Bed King
Daftar masuk pada Jan 2026
Couple
18 ulasan
6.5/10
Disiarkan pada 24 Feb 2026
Chose this place because my roommate wanted to revisit it... Honestly, it was expensive with no redeeming features whatsoever... So overpriced! Completely not worth it. Let's talk about the environment – the only thing I can give high marks for. The surroundings are beautiful, giving off a feeling of tranquility amidst the hustle and bustle. As for service, there was none. Among the several front desk staff, the younger Japanese ladies were okay, but what's with the grumpy old woman? Who is she putting on that sour face for? I stayed again a few days later, and the feeling was even worse... They insisted I use the machine for check-in, even though the front desk would have been quicker. They wouldn't let me use an available spot, instead giving it to a Japanese guest. The hygiene was very unsatisfactory. During my first stay, there were hair strands stuck all over the bathroom walls... On my second stay, the towel literally had a clump of dust on it... In the middle of the night, the footlight kept flickering on and off and I couldn't turn it off... Good thing I had a roommate, otherwise, being alone, it would have scared me to death!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for staying at Mitsui Garden Hotel Shiodome Italia-gai.We also appreciate you sharing your feedback after your stay.We apologize for any inconvenience caused during your stay.We are making preparations to enable smooth check-in procedures via machines, but we deeply regret any lack of consideration on the part of our staff and the unpleasant look on their faces when welcoming you.We would also like to deeply apologize for any issues with the room you stayed in.We will share this matter with our cleaning manager and strive to ensure that this never happens again.We will share your comments with all staff, review our customer service practices, and strive to create an environment where you can feel safe and secure.Thank you very much for your valuable feedback.Front Office Manager
Susana Tang
Standard , 1 Bed Queen
Daftar masuk pada Jan 2026
Couple
24 ulasan
7.0/10
Disiarkan pada 17 Feb 2026
Overall is okay, but during our stay, every night there is a cockroach in the toilet. Three different ones. About 7 mins walk to the train station, but there is not elevator need to take the luggage to walk upstairs or downstairs.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.However, we sincerely apologize for any inconvenience caused during your stay.We should have provided you with a fully prepared room, and we are deeply embarrassed that this situation occurred.We will conduct another thorough inspection for pests in the guest rooms and throughout the hotel, report this incident to our housekeeping staff, and implement thorough improvements to prevent recurrence.We sincerely appreciate you taking the time to share your feedback about our hotel.Our entire staff is committed to working together to overcome these challenges and provide a comfortable and secure environment for all our guests.Front Offie Manager
Guest User
Standard , 1 Bed Queen
Daftar masuk pada Jan 2026
Business traveler
65 ulasan
9.5/10
Amazing
Disiarkan pada 18 Mac 2026
Excellent, highly recommend! You can even take a bath. Definitely recommend staying here! hahahahahahahaha
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We also appreciate you taking the time to provide us with your valuable feedback after your stay. Thank you very much for choosing Mitsui Garden Hotel Shiodome Italia-gai.We also appreciate you taking the time to share your feedback after your stay.We are delighted to hear that you highly recommend our hotel.Our entire staff will continue to strive to ensure your satisfaction.We look forward to welcoming you back to our hotel.Front Office ManagerWe are delighted to hear that you were satisfied with your stay. Our hotel has a large public bath on the top floor, which is very popular with our guests. We will continue to strive to improve our services. We hope that you will have the opportunity to enjoy our public bath as well when you stay with us again. We look forward to welcoming you back. Front Office Manager