Hotel berhampiran JR Sugamo Station, Tokyo

This was my first trip to japan. l didn't really know what to expect but Smile hotel made it feel like home. the staff from the front desk to the cleaners made the experience better. the staff don't know much English but guess what you're in Japan! learn some Japanese or be patient with the staff as they will be with you. the service was excellent to me, l enjoyed the morning tea bags they give to you. the location is very ideal next to a lot of restaurants and convenient stores. the biggest one for me was it's a minute away from the JR Line(train) which you can connect to a lot of the tourist spots like shinjuki, Akihabara and shibuya. it should take you less than 20 mins to get there. l loved my experience and would definitely recommend staying here. The price for the rooms are great for the size of the room. P.S Also get a suica card don't waste money on the paper ticket believe me your experience with trains will be much better.

夜仕事から帰ってきてびっくり！！部屋のドアがドアアーム？ドアガード？鍵の上部についているもので、誰でも入室できる状態になっていました！！！多分清掃の時に入れる様にして、閉め忘れたのでしょうが、ホテルとして信じられないミスです。幸い盗まれたりした物はなかった様ですが、ほぼ一日中誰でもが入室できる様になっていたへやでは眠れないので、部屋を替えてもらいました。違う日ですがバスマットがなかったです。部屋に電話がないので、自分から取りにに行かなくてはいけなくて、仕事で疲れてるのに、面倒でした。清掃の人の仕事ぶりには多いに問題のあるホテルです。

We reached hotel around 12+ can’t check in yet so they keep our luggage, we went out for lunch after came back and check in. My wife asked for nice view to the counter staff so he upgraded our room to 36th floor ( free of charge ). We got panoramic view, room was compact but clean and nice City view. We are happy although they didn’t clean for last day. Location was awesome, convenient store at lobby and next to shopping mall. We will come back for sure.

This hotel is a hidden gem in Tokyo. The room was spotless and comfortable, and the staff were incredibly welcoming and accommodating. The location is also fantastic, with easy access to public transportation (Komagome Station) and plenty of restaurants and shops nearby. It’s a perfect accommodation as it’s so peaceful in the area. Not too busy which is perfect for sleeping in after long walks along the awesome streets of Tokyo. Breakfast is at Denny’s. I would definitely stay here again on my next trip to Tokyo.

Located in a residential area. 10 minutes to the JR line. Comparing to the ultra-small hotel room in central Tokyo, the one lies on the large side of the spectrum!

Wanita di penerimaan tetamu sangat baik. Bangunannya mungkin sangat tua, tetapi bahagian yang diubahsuai cantik. Bersih dan kemas.

Saya mencari hotel kerana saya dapat tinggal di Tokyo sedikit. Ia berdekatan dengan stesen Ikebukuro untuk menggunakan No. 1. Terdapat kedai serbaneka dan dotol sebaik sahaja anda berjalan, sehingga anda dapat menyelesaikan makanan ringan. Saya memutuskan untuk membeli pakaian yang mencukupi, jadi saya pergi ke Lumine lagi. Saya lapar pada waktu malam tetapi saya letih, jadi saya menggunakan perkhidmatan bilik Ia sangat sedap. Kemudahan juga dilengkapi dengan baik dan diisi semula dengan betul setiap kali ia dibersihkan. Dan yang paling penting, saya berpuas hati dengan lokasi dan penginapan murah di tempat yang indah. Sekiranya anda tidak tahu apa-apa, kaunter penerimaan tetamu akan bertindak balas selama 24 jam. Saya fikir saya akan menggunakannya lagi.

Great basic clean friendly hotel. Well run bargain breakfast at ¥500 super powerful showers with good beds just what you need. Otsuka interesting area with local tram. Be aware if you arrive with large suitcase there is a lift at the back of the hotel. Other word of warning check the marmalade instructions on the sachet before attempting to open.

Good experienced staying here , it's near the station and there are lots of stores and restaurant just near the area of the hotel.even if you get hungry in the middle of the night u may find a convenience store open 24/7.

I ended up staying here after taking a hard look at my itinerary for a recent solo trip and wondering if it would be possible to forego the nicer hotels I had stayed at in Tokyo last November (and which, as part of Japan’s excitement about welcoming tourists again, have since quadrupled in price) and instead experience a cheap, clean, cute place for the more budget-minded traveler. For the most part, I was right. The OMO hotels (the higher the number, the nicer it is) are owned by Hoshino, so it is still stylish and trendy, and even when corners are cut, it’s done in a way that feels modern and cool. For instance, the hotel lobby - on the fourth floor abutting a Sizzler - is decked out in a theme that references the old cable cars in Otsuka, and there are manga, vintage city pop albums and souvenirs for sale everywhere you look. Check-in is mostly automated, though staff are there to help guide you through the process. On the way to the elevators you can grab some amenities like toothbrushes/toothpaste, combs, etc and rent pajamas. In these ways - and many others, mentioned below - the hotel feels a bit like a hostel, albeit a super cute one. The rooms themselves are as quirky as the lobby, with a weird but hyper-designed layout: storage is along the walls to maximize the tiny space, the sink takes up half the hallway, and the majority of the room is built out like a large bunk bed: there’s a large futon style sofa on the bottom and a narrow set of steep stairs up to the loft with two small futons for sleeping, with signs urging you to be careful not to hit your head. Indeed I spent my four days there walking around bent over and trying not to accidentally die when I had to gingerly climb downstairs to go to the bathroom in the middle of the night. The layout may have contributed to the noise above me that I suffered throughout my stay. But the heavy stomping around felt explainable when I climbed up to my own bed and had to collapse down onto the bed from the stairs in the cramped space. There was unfortunately also a lot of yelling and running through the hallways but that’s likely attributable to just the kind of tourists looking for a cheap place to stay in Tokyo (of which I guess I was one). There doesn’t seem to be a cleaning crew. So if you need anything - from new towels to dumping the tiny trash can, which is likely to fill up in a couple days due to the absence of public trash cans in Tokyo - you’ll need to ask the front desk, who pull double duty here. In fact, when my heated Toto washlet wasn’t working, two separate front desk staff came up with tools to try and fix it. Unfortunately they never were able to. However they were very helpful when I accidentally forgot my room card and were able to provide a temporary one without needing to charge me. Breakfast is terrific, if simple. You get a choice of an American breakfast or a variety of hearty Japanese breakfasts like salmon ochazuke and you get a small onion soup and sal