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Pullman Tokyo Tamachi
4.6/542 Ulasan

Pullman Tokyo Tamachi

Shinagawa Tokyo|1.06km dari Shiba Toshogu Shrine
We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.
The Tokyo Edition, Toranomon
4.3/5119 Ulasan

The Tokyo Edition, Toranomon

Tokyo|1.15km dari Shiba Toshogu Shrine
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

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Shiba Park Hotel
4.7/577 Ulasan

Shiba Park Hotel

Around Tokyo Tower Tokyo|0.51km dari Shiba Toshogu Shrine
Location: 1) It's 5 mins ride from Ginza , taxi is about 880 to 12xx yen depends on timing so if you have a few people travelling , taking taxi is a good option. 2)It has 2 metro stations nearby with very short walk. I tried to google actual view for the walk before ibarrived japan and it felt like much longer than it actually is. Both stations are just around the cornor. Daimon station is on Asakusa line, and Onarimon station on Toei Mita line. 3) Many convenience stores nearby and 2 are particularly almost just next to the building with less than a hubdred steps walk i bet. 4) Many eatery around the area too, if ypu are willing to walk down for 10 to 15mins to shinbashi direction, it's a full street of resturants and drinking places run until late. 5) We rented a car for a few days for our driving trip. The hotel offers 24 hrs parking (no hourly rate option although they have the price, guess that hourly price is for dine in customers) for arpund 2500 yen but there are a few open public carpark just outside the hotel where you can park your car for just 500 yen as maximum between 1900 to 0800 ( its perfect for us as we go back late n go out early everyday) The premise: 1) Not the newest but very well maintained, clean and neat 2) It's extremely close to Tokyo tower, you can take close shot of it when you walk back to hotel. We stayed in even number room which is not facing Tokyo tower side so i bet the Odd number rooms would be able to see it from their window😉 3) There's free nespresso coffee machine at check in lobby, we fueled ourselves with it every morning before we start our joruney of the day 4) Rooms are small but very well design with good utilisation of spaces 5) We booked a 3 bedder room with bunk beds , my kid loves it and got very excited running up and down every night. The bed is with mostly round cornors which is a nice detail that a mom who travel with kid wpuld appriciate 6) Although the rooms are small but they have a reading room on each floor where you can have some private quiet time for yourself if you need so, and the lobby has plenty of comfortable setting where you can bring your computer to work or i think its a great idea when we saw a group of friends drinking there too. Improvement recommendation: 1) There are 3 shelves in the bathroom , top is for brushing cups, it's better to add something at the edge or a tray to avoid falling of cup as when it's wet , it's easy to slide down. I broke one 😅 as im not tall and the cups were one next to each other, so it's quite easy to have accident breaking it 2) The hotel website can add transportation to and from the 2 airports and other popular destinations as the location is really not bad. It's very helpful for those who are looking at the hotel to make up their mind. 3) The website can also show some reference for taxi cost going to nearby popular tourist destinations for reference of distance , that makes the hotel a more tourist friendly option. Conclusion: I would recommend the hotel and stay there again.

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Lihat Ulasan Tetamu untuk Hotel di Tokyo

Mencari hotel berdekatan Shiba Toshogu Shrine? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Hotel Mielparque Tokyo
3.9/50 Ulasan
Around Tokyo Tower
落ち着いたいいホテルです。安く泊まれました。朝食は和食を選びました充実してました。部屋は少々狭めで机が入り口に近く寒かったです。お風呂は深めでいい感じでした。アメニティは普通でした。チェックアウトはスムーズでした。
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection
4.6/5402 Ulasan
Around Tokyo Tower
All good except swimming pool because kids are not welcomed, unless we go to Prince Hotel (10min walk) which needs to pay. I booked this hotel because it has swimming pool for my girl (9-year-old) and located next to Tokyo Tower, unfortunately kids are not welcomed to the pool. I will not come again next time, it is not kids friendly. It ruined my trip.... The sky bar too, kids are not allowed to get in for dinner....... We stayed there for 4 nights, we saw that an empty chocolate bag next to a public phone (next to the lift lobby) wasn't cleaned. 4 days still there.... amazing......
Tokyo Grand Hotel
4.4/5499 Ulasan
Around Tokyo Tower
I booked twin room non smoking. On picture the room was looking nice. In reality we didn't get a room which was on picture. Our room was very small, very congested, instead of 2nd bed there was a sofa bed. it's good it was only for 1 night. I was very tied after long travel, that's why I didn't check straight away, but I had a feeling that it wasn't a room I booked. On next day when we were checking out, I spoke to front clerk Akihiro Sasaki about this matter. He told me, that they can’t see a picture of room I booked, they just followed instructions from Trip.com. I will let Trip.com know what happened. I feel we were cheated and I think we deserve a compensation, because the room we got is definitely cheaper than the room I booked.I am providing photos of original room and room we got. I am very disappointed.
Richmond Hotel Tokyo Shiba
4.4/548 Ulasan
Around Tokyo Tower
Very close from Daimon station. Hamamatsucho is within walking distance too. There are Tokyo tower, Zojouji temple and Shiba park and it's nice to walk around. There are many eateries around the area as well as convenience stores. The room was very clean and the staff were all nice and professional.
Rose Stay Tokyo Shiba Park
4.1/545 Ulasan
Around Tokyo Tower
Clean, comfortable, friendly staff. The hotel is convenient to Haneda Airport and Tokyo train station, which is what I needed for my overnight stay in Tokyo. Great experience, I would stay here again.
Tokyo Sunshine Tower
2.2/53 Ulasan
Around Tokyo Tower
Never meet with anyone from hotel though, but nice environment.

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