Hotel berhampiran University of the Sacred Heart, Tokyo

The Grand Hyatt is a quality hotel in a premium location. Great access to the metro and the best parts of Tokyo. Plenty of food options near by and walkable to Aoyama and Omotosando, the best areas in Tokyo (in my opinion). The hotel is clean, well maintained and managed. The food options are decent, but the breakfast options aren’t great. The club lounge breakfast is below average. It has a strong smell of fish from the Japanese breakfast dishes, and there are no eggs available. I’d look elsewhere for breakfast and wouldn’t put any value in this if that is a consideration to upgrading to club lounge. PROS: Quality rooms with nice wood upgrades and a very nice rainfall shower with strong water pressure. Rooms are a decent size for Tokyo. Service is very professional Location is ideal CONS: Dated rooms. TV’s are from about 1995, and the rooms are probably 10 years past due a remodel. With that said, they are quality rooms which do date better. Club Lounge breakfast isn’t great. No eggs, strong fish smell. Mattresses are hard and older, so not level. Globalist status did zero for me at the hotel. No upgrades, not even a higher floor as requested. Not a place to come if status upgrades are important to you. While I understand that a full hotel means no upgrades, it’s still possible to get a higher floor, which was requested but not granted. Overall I would say for the value this is your best Hyatt option in Tokyo given the service, quality, and location versus price.

This is a very nice, modern hotel. As expected the rooms are small but very comfortable. The location is great - walking distance from Roppnggi and close to the subways, but also quiet at night. There’s plenty in the immediate area in terms of restaurants and shops. The staff were very pleasant and spoke English (thanks!) We had breakfast most days in the cafe which was high quality and reasonably priced. We liked the common areas too - the lounge on floor 2 and the bar on the roof were very nice for a free 5pm beer / cocktail. Would certainly recommend!

Room is spacious and very clean!!! Foods were superb!! Perfect to relax with tokyo tower view, nearby parks and natural onsen.

Apabila saya datang ke Tokyo buat kali pertama, saya sangat gementar dan memilih Hotel Prince Kerana hotel yang saya tinggal di Kansai sebelum ini sangat kecil, saya sentiasa bimbang Tokyo akan menjadi lebih sempit, tetapi saya berasa sepenuhnya. lega masa aku turun dari kereta. Perasaan keseluruhannya sangat luas dan cerah, sama seperti hotel mewah dalam drama Jepun Susun atur bilik juga sangat baik, dengan sekatan kecil, banyak ruang berehat dan pengalaman yang baik.

Had a great time in Tokyo and stayed at Shinagawa Prince Hotel due to its location to NEX and was easy to navigate. Rooms were standard for Tokyo sizing and basic amenities all there. Rooms were comfortable and clean after long days outside, thank you!

Hotel is located across from the station, about 5-7min walk. the hotel is behind some building that's on the main road. Just gps it's general direction and walk towards it, then pay attention for writing/signs that direct you to the lobby. Hotel comes with its own mini plaza, with retail shops, food court, restaurant, kids bowling, convenient store, tax free shops, cosmetics, pharmacy, etc. Service is efficient and polite. The room is small obviously because it is Tokyo Japan. But the room is Japanese clean, so you can be sure that comfort level is there. Everything in the room serves a purpose and no space is wasted. typical Japan plastic cramped bathroom, yet very clean, spotless, feels newer, strong shower flow that will ease your full day of walking around town.

This hotel is excellent, location is very good, near many sights in Tokyo, staff are very nice, and really take consideration on our needs, will visit this hotel when we travel to Tokyo again.

It was really nice. There’s not that many hotels that serve a room for 3 people but here has it. I didn’t want a room with camp bed or folding bed. The additional bed was cosy here. The room was quite small for three people but we almost didn’t stay in the room and just came here for a sleep so it was fine. Two convenience stores are near to the hotel and it’s really close to the subway station Hanzomon so I thought it’s a perfect choice for the Tokyo trip. Plus next to the hotel there’s a quick soba restaurant maybe for the morning business man was cheap and the taste is also not bad. If you’re busy you can try it

Hotel location, cleanliness is good. But they gave limited parking space, for such a big hotel. Please book in advance if u r driving. Also, the receptionist is not helpful, they leave you to manage if there's no more hotel parking. It's still a distance to walk to the shinjuku city centre. Single female, not advised to stay as it's near the red district.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.