Hotel berhampiran Swan Creek Preserve Metropark di Toledo

Nice clean hotel staff friendly close to restaurants and other businesses

The Front Desk Manager and staff went above and beyond Our every need. They made Our weekly stay Amazing and Quiet! Great Location for food and Dining. The rooms were very clean and updated. We will definitely be back. Keep up great Customer Service.

旅行的中轉站睡一覺還是很不錯的！酒店很新，床品很舒服，是萬豪的品質。酒店停車22刀每天，但是對麪停車樓衹要六刀，他們一般會推薦客人停斜對麪。我退房的時候是早上六點，天還沒亮，一個女生要去斜對麪停車樓那拿車，酒店還派了個保安陪我走過去看到我上車保證我的安全！他說Toledo是小底特律，有的地方治安不是太好！所以他們要陪我走去拿車！太好的酒店了吧

Management and staff are certainly on their ”A” game at this hotel trying to ensure the health and safety of customers and employees during COVID. I was very impressed with the overall cleanliness. You could tell that they are working very hard and putting a lot of time and effort into keeping their property in tip top shape during this pandemic. This is hotel and their staff should be a model of how all hotels should operate. Breakfast was good considering what you would expect during COVID. You can only do so much during this time to keep customers and employees happy and most of all healthy! Great job! BTW besides being extremely clean it appears to be a newly renovated hotel as everything looks great!

With a stay at Hampton Inn Toledo/Oregon in Oregon, you'll be within a 10-minute drive of Huntington Center and Toledo Zoo. This hotel is 5.2 mi (8.4 km) from Lake Erie and 7.4 mi (11.9 km) from University of Toledo.Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and gift shops/newsstands.A complimentary buffet breakfast is served daily from 6 AM to 10 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Oregon? This hotel has 1066 square feet (99 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 95 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily.

Clean hotel nice patio. Hotel staff rude. However rooms are spacious and have a great view. Breakfast bar nice.

This is a nice, fairly modern hotel, with a great breakfast buffet. We travel as a family of 7, so always book a suite. We booked our stay 5 months in advance. When we arrived, we were told that their suites needed repairs and that they had tried to call us that day to inform us. We were split up on the same floor but on different hallways. Our room was nice, but didn't have a bathtub. And the pool area did not offer a hot tub even though it was spacious. My biggest complaint was that at check-in, we were promised that we would be charged only what we had already paid. Instead, we were charged for 2 rooms, spending much more than planned for this trip. It's been a month, with no response to my email enquiries.

My family stayed at this hotel last year as well. However this year the customer service was really bad. Upon checkin I was greeted at 1:30 pm you know checkin isn’t until 3pm, I acknowledged the statement and said as I flight just arrived if there was a room available we would appreciate it. I was asked if I had 2 reservations I said not 2 for tonight but one for 11/20 and 11/21, she said that’s what I said. I said thank you and I felt she was becoming confrontational. She asked if I wanted the platinum food credit or points I took points my total came to $12 so I owed $2 with the$10 f&b credit, I asked if she could just charge to room since she just checked me in she said no a told me I had to pay no, I reached again for my credit card, she then went to process and said owe it let me charge the room, again I said thank you but never having the politeness returned. Day 2 we had to call and request the 2nd reservation be combined with the 1st, I guess at check in this wasn’t done. No biggie just meant had to get new keys. 2nd night asked for late check out of 3pm from make agent, it was granted, as working remotely and spouse visiting family in the area. It’s 12:15 pm, maid tries to enter room I tell her we have a late checkout, then hotel phone rings, it’s the front desk agent I encountered at checkin, she asked if I could leave the hotel, I repeated, you are asking me to leave the hotel, she said yes. She then stated the maids were done cleaning and only my room was left and they’d just have to sit around until I left. I told her I didn’t have a car as my husband had the car and reminded I was platinum member and that late checkout was a benefit, she restated if you could leave early I know they told you 3pm, I restated I have no transportation I can’t leave now, she said call me back and let me know one way or another if you’re leaving early . My husband returned at 2pm, we left at 2:15 returning the key I said non thing to the agent, and she of course said no thank you for staying. The room was acceptable no housekeeping during stay. Called once front desk as stain on sheet. Also tv had to be reset as it started turning itself off.

We stayed here as a last minute stay and it was absolutely miserable. This is a party hotel. We were just looking for a place to sleep for one night. For the amount we paid (over $180) you would think they would have more than one functional elevator, a working pool and hot tub, have clean mattresses, and better control of their guests. There are several ballrooms in this hotel, so again, you have a party hotel. There was a sports group of preteen boys (red shirts that said ‘Rangers’) who were playing hide and seek tag in the hallways, lobby, and elevator until about 11pm. Around the same time, the Jones family reunion got kicked out of their ballroom and brought the party to the room next to ours, with a connecting door. From 11:15pm-1:30am we called and walked down to the front desk a total of 7 times asking for help. The girl at the front desk was left there on a busy Saturday night with no help, no manager, no support. Police had been in the building for drunk patrons several times and she told me she had been trying to reach her manager for help and kept getting sent to voice mail. She offered to move our room, but my argument was that we should bot have had to move in the middle of the night, the loud party guests should move. She told me she could not move them because they were part of a group rate, so if she moved the loud room she would have to move everyone in the group. Not believable. She also said she had gotten several complaints about this room, not just from us. They did not quiet down until 2am. The clerk (Taylor?) told me she would comp my room but did not have the computer authorization to do it, but her manager Chelsea would be in at 7am. When we checked out at 9am, there was still no manager on the property. The new clerk told me that Chelsea would call me to comp my room when she came in (within the hour), but she never called. When we *****ped our bed this morning we noticed there was no mattress cover on the bed, and there was a huge stain on the bed. I also found dirty washcloths and towels on the floor of the closet in the room. If you are looking for a dirty party hotel, this is your spot. If you want a hotel that posts everywhere that your satisfaction is guaranteed but does not stand behind that, this is your spot. If you want a clean and restful place to sleep, go somewhere else.

Great location in the middle of the city. Rooms are large and up-to-date. OUTSTANDING!!