Hotel dengan Pengambilan dari hotel di Tours

Bonjour j'ai réservé à l'hôtel l'univers une chambre pour la Saint-Valentin je suis venu avec mon épouse et ensuite on a fait une réservation au restaurant pour un menu spécial Saint-Valentin on nous a demandé d'arriver avant 21h30 ce qu'on a fait pour avoir le menu qui nous était destiné sauf que on est arrivé bien avant pour être sûr d'avoir le menu spécial Saint-Valentin on est arrivé à 20h45 et on nous annonce que c'est trop tard que il n'y a plus assez pour tout le monde donc je suis très déçu je fais part de ma déception je dis que j'ai fait la réservation une semaine à l'avance et qu'on m'a promis qu'on avait droit à un menu spécial Saint-Valentin après avoir dis plusieurs fois notre mécontentement on nous a proposé de nous faire le menu qui était convenu mais avec une quantité limiter c'est vraiment dommage pour un tel établissement car l'endroit est magnifique l'hôtel avec piscine jacuzzi et hammam et formidable mais la restauration n'est pas à l'auteur de l'établissement fortement déçu on a signalé l'incident à l'accueil le jour de notre départ et on nous a enlevé 40 € sur le prix du menu spécial Saint-Valentin mais on aurait préféré payer le prix convenu et être servi correctement comme c'était convenu donc c'est dommage pour un tel établissement

We stayed here a few days ago. Mohammed, at check-in, was really informative and helpful. His recommendations of local restaurants were spot on! We had the breakfast each day; not much hot food but a good selection of fruit, pastries, cereals yoghurts etc. which set us up for the day. Our room was lovely, we really appreciated the kettle! And a special mention for our chambermaid, Celine, who couldn't have been more helpful. Some of the best service we've ever had in a hotel. The only thing that stopped me giving 5 stars is agreement with the comments that other people have made about the parking. It's very tight! We drive a Volvo XC60, and we managed to manoeuvre in and out, with one of us driving and the other watching. But there were always plenty of parking spaces.

Good welcome, actually very good recommendations about where to eat. Convenient underground parking. Comfortable bedroom with excellent and quiet air conditioning. Breakfast was nice and quite a bit of choice. Super central location

Really wish we could have stayed here longer! We had 1 night in a very well-equipped, spacious T4 apartment. A balcony would have made it perfect! The secure underground parking was a particular attraction when staying in a city. We walked into town and enjoyed exploring the old town, the river banks and generally soaking up the atmosphere. There is a bakery about 10 minutes walk away if you don't want to pay 11 euros per person for breakfast. There is also an Auchan supermarket about 10 minutes in the opposite direction over the pedestrian railway bridge. Although the hotel overlooks the railway, soundproofing is excellent. Would definitely recommend this place whether travelling by rail or car.

recently done up. still work to do. Shower /loo area a bit cramped. Functional breakfast - good value

I've given this hotel the benefit of the doubt in giving it four stars but I hesitated between three and four. I would rate it as ”good” - not quite ”very good” but better than ”average”. On the plus side, it is well situated close to the town centre and the room was big and clean. On the negative side, it is starting to look a little sad; it probably needs to be smartened up a bit. The reception staff were very helpful.

We stopped over for one night in Tours. Tours is lovely and has good restaurants and bars. We stayed at the Best Western - staff are great - really friendly and helpful. The hotel car park was full but they provided details of car parks a few minutes walk away. They also allowed us to store our bikes in their garage. Rooms are small but clean and it is an older hotel. We had a few drinks in the bar at the end of the evening - a good way to meet other travellers. Check out was swift.

Idéalement situé proche de la gare et du centre ville, dans une rue calme proche des commerces, cet endroit regroupe une résidence étudiante et une partie résidence d'affaires ou de court séjour. Accueil souriant et convivial, bon petit déjeuner sous forme de buffet. Par contre, chambre sale, mal entretenue, manquait pas mal d'ustensiles de cuisine et enfin, douche avec rideau plastique, peu propice aux règles d'hygiène actuelles.