Red Roof Inn Durham - Triangle Park

Indeed, you often get what you pay for. The rooms were devoid of refrigerators and microwaves, which was disappointing. Cleanliness wasn't an issue; it was satisfactory. However, the staff's performance was unsatisfactory and indifferent. A real ghetto staff. During my work stay, I encountered issues with my room key not working on multiple occasions, despite having reservations for a few days. When I sought assistance at the front desk, it was unattended, and a long queue of guests awaited service. The staff had left to purchase food and upon returning, displayed a nonchalant attitude, as if entitled. Ever hear of Door Dash? Uber Eats?? Hotel desk clerks should not be abandoning their posts. On my final morning, I experienced a similar lack of service in the lobby while attempting to get coffee. A staff member arrived but bypassed us without a word, only to be identified later as an employee. She headed upstairs w/o uttering a word. Her failure to acknowledge us or offer a simple apology was unprofessional. The future American work ethic. We are in trouble. Won't be returning.

Traveling with my spouse. This property is discusting. This is supposed to be non-smoking property, however the lobby and the room reaked of nicotine and smoke. Even the towels in the room stunk of cigarette smoke. Burn holes all over the top bedding/bedspread. We removed it from the bed. It needed to be in the trash. There were blood stains on the sheets. The floor was swept, yet dirty. We saw 3-4 different types of bugs in the room. A stink but sat on the wall above the door all night. I was pleased to see it was still there the next morning and didn't end up in the bed as they are often looking for warmth. The photos are of the top bed covering which is supposed to be mainly white except for the red/black/gray checks. As you can see in the photo it is no where close to white. If we could have found a vacant room near by we would have left. We made a decision that it was at least safer than sleeping in the car. We didn't feel comfortable showering, just wanted to get out of the room as soon as possible. When we arrived home we made sure to ***** down as soon as we got in the door and put our clothes in the wash in case we had carried bed buds home with us. This is no place for a 1 night stay while traveling. We often stay at Red Roof Inns and they are usually very clean and well kept. Some even include breakfeast. This location is the exception. It does have a coffee pot in the lobby, but the lobby was so unkept and nasty I wouldn't want to touch a cup of coffee there. I've learned my lesson to check the room before accepting it and if unacceptable just keep driving.

I stayed here for about four months and I’ve paid weekly for a few rooms for all my workers and every Monday Shital is always waiting for me with a friendly smile to pay and give me all the receipts I ask for and the staff and management couldn’t be friendlier.

Very well lit at night which makes me feel safe. Cleaning service is available every day which is nice. Front desk is always available which is very nice. Walls arent thin so you feel privacy. Rooms are decently clean. No bugs. But the drain is plugged in the shower. Every thing else is pretty good. The fridge works good and the microwave. The beds are kinda uncomfortable but the price for every thing is worth it.

Great staff and very helpful , anything I needed they accommodated me with professionalism and class . Cleaning crew were very helpful and rooms were actually very clean ! Clean bathroom and shower .

The rooms are very clean. I loved the beds and the pillows were very comfortable. It was very chill n calm place. They have wifi and pets are allowed too.You should definitely come and book with them.

I’ve been at the red roof for a little while now and I can honestly say it’s been amazing the employees are nice house keeping are nice they always provide the towels and rags and just make sure we are okay in general I rate everything 5 stars

Leah is a natural at the front desk Love her Kind sweet and very pretty love the team work they have made last week was rough but Leah is back and in very happy !! She doesn't charge My card 2's like everybody else

I have been staying in the Red Roof 4405 on highway 55 for a week now, very good attention, very clean rooms and in particular the best receptionist, her name is Leah, who makes you feel as if you were at home, very polite and helpful for that good service I gives this Hotel a 5 stars I totally recommend it