Hotel terbaik di Triangle

The room was great, kept clean and nice conveniences. Perfect for a family of 4, 2 queen beds, a divider curtain for a small LR area with a kitchenette and a table that can double as workspace or dining. There were 2 issues I had, in unoccupied rooms alarms were going off at all hours (4:35, 5:30 & 6:30am) - when guests check-out Housekeeping should be checking and turning off alarms. The other issue was at the Front Desk. When we arrived, we stood at the Front Desk for about 5 minutes, I ended up doing self-check-in on the app and as I completed that the Agent arrived. Possibly in the bathroom, but if you are the only one working, put a sign “Be right back”. We went down to the lobby a few times and never saw anyone at the front desk, including at checkout, it actually made me question how safe the place is. Also, the breakfast was just ok, not typical Hilton standards and staff putting it out were not welcoming. Perhaps that’s why it was a decent rate, sometimes you get what you pay for.

Not what I expected from a Hilton Garden. The staff was very friendly, but we had no body wash, no shampoo, and no hand soap in those dispensers in the bathroom. I opted to clean up with the tiny bar of hand soap that was left for us. I’m not going to call front desk during a shower to refill. Fixtures in the bathroom were rusty and the floor felt as if wasn’t cleaned for a while. The water pressure in the sink was minimal. I could hardly rinse my razor. One of the reasons we booked here was to relax by the pool. It was empty! Our group was really disappointed. We just hope that management of this hotel takes a closer look at things in the future.

Staff were amazing! Jordan the night representative was amazing and very accommodating based on what he was able to provide. He was able to help with a room selection that was better accessible for my 88 year old grandfather. We did have a mishap with our room where the lightbulb in bathroom was out. Due to late hour (we arrived after 9pm) the tech was gone for the night, so Jordan updated our room, however and I did mention this to him, the new room smelled like mildew and the carpet looked like a crime scene. There was literally stains everywhere and hair on the bathroom floor. The sheets had weird brown stains on them and apparently my grandfather’s room sheets also had a huge yellow stain on them that had to be switched out. We were in town from New York for a funeral for a family member so we did not have the time to change the room again since we were leaving the following day, but staying in that room felt very disgusting and NOT what was expected based off of the previous reviews. Also the phones in all rooms did not work and our clock in our room did not work. I specified all of these details to the manager the next morning before we left for the funeral including asking to have the room cleaned, which she apologized for and stated they would take care of it. Came back and nothing was cleaned or replaced (no new toilet paper, garbage still full and no replacement towels. Had to go back downstairs that evening when we got back) We had other family members staying in the Sonesta Morrisville location that we had to visit and that location was a complete 180 versus this poorly updated location. Sonesta keep hiring similar professional front desk staff like Jordan, but your house keeping staff and the location’s rooms needs a complete overhaul redo ASAP! Truly feel nasty after having to stay in that room and do not ever plan on staying in this hotel again.

房間環境不錯，酒店免費升級了套房，房間很大，很乾凈，還帶沙發床，酒店後面的湖風景不錯，可以走一遍，有網球場，免費停車

No laundry services even though trip advisor and the website both state there is. We are traveling for my husbands job so it’s a bit of an inconvenience to have no on site laundry. Got a good deal-$67 a night for a double bed room. Lighting in room not great without natural light. Phone in room is disconnected and one lamp has a short circuit in it. Fire alarm went off during our stay but just sounds like a phone alarm so we slept through it. Doesn’t announce fire or anything. Overall clean and decent place to stay just not exceptional. If was traveling for a vacation I would probably choose to stay somewhere nicer. We did not have a lot of housekeeping done but I was impressed of the fact that when I put the trashes out in the hall to be changed they hung a clean towel set in a bag for us. Good place to stay if booking in a bind like we did or just want a basic stay.

I ended up at this place because everywhere else was booked due to graduations that weekend. I'm giving this a 3 star only because the guys at the welcome desk were very polite. The room was on the first floor and well insulated from the noise, however, because it faces the highway I could hear the traffic which was expected. The air condition worked well and I was very comfortable. I was pleased to have a small fridge and a microwave and all the lights worked well, and comfy pillows. The cleaners need to clean around the outside of the bathroom tub because it was dirty and grimy. The drawback to this hotel was that the image of the breakfast area was very disappointing, and looked nothing like the images on the website. I arrived there at approx. 8:00 a.m. and there was absolutely nothing to eat (nothing like what was shown in the online picture). Continental breakfast? No way! The only persons creating waffles looked like a couple off the street getting some free breakfast. The coffee creamer and sugar containers were dirty-looking and there was no one managing the area. I walked out very very disappointed. I was happy to locate a small fast food place within walking distance where I bought some food and went back to my room. I won't stay there again, but I think this can be a fairly satisfactory place to stay for a short while if they update the eating area to look like what's really on the website instead of misleading images, and have breakfast items as shown. They need to clean around the bathroom tubs. The door has a security latch that is broken so I felt unsafe and had to place a couple chairs behind the door.

You get what you pay for. Roaches, towels had other people’s hair on it, poor drainage in the bathroom sink, funny smell of smoke and funk in the carpets, inconsistent AC…. But central to NCCU, which is where I needed to be.