Pengguna Tetamu
12 Januari 2023
The resort is located in the middle of nowhere, with a surrounding space which is nice in the spring and summer. Despite the 4 stars, the resort is poor quality in some services and overall doesn't justify the excessive price to pay, and it's far away from a resort if it wasn't for the SPA. The internet connection is very bad in the entire palace, and not working at all in the pool area. Also, the pool area is extremely cold with cold air coming out the ventilation system, which is uncomfortable after going out from Jacuzzi/pool/sauna. On the top of that, there are very few spaces available for sitting or lying down, the jacuzzi also has some spaces not working, (but at least is very warm) and having a locker may be difficult too as they are a few and always full. However, the SPA treatments and massages are extremely suggested, for example the massage with fire is a unique experience to try. Also the different saunas are very relaxing, even not turned on if you arrive to the SPA area before 10am. Rooms are cold, despite radiators at max but just warm. In the palace, rooms still look like the first year of building the resort and are not very curated. For example, some lights not working. A very positive feedback goes to the food, which is outstanding for lunch and dinner, refined and abundant. A pity for the breakfast, which is very limited in sweet options, however, it offers a great selection of local foods such as cheese, honey, marmelade, etc. Overall a good experience for few days, hopefully there will be some improvements to make the experience even better.
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