Pengguna Tetamu
30 Oktober 2024
We have just returned from our 3rd stay at the Arin Resort, we had a nice holiday but were disappointed with some aspects in comparison to previous visits. The hotel itself is beautiful, the lobby in particular is very impressive. The pool area is lovely, the man who works tirelessly to keep it all spotlessly clean always has a smile on his face and does a brilliant job. Having the private beach and jetty is a great bonus too. We seem to have been lucky (having read other reviews) in that we have always had a large room with a sea view and big balcony. The sunset from this hotel is absolutely stunning. We would like to say a big thank you to Ozlem in guest relations for being friendly and helpful and also to Zahit who works in the Lobby and Starlight Bars, he made our little boy feel very special, always made a fuss of him with high fives and special mocktails, such a lovely guy. We have previously stayed at this hotel in May 2023 and May 2024, the food and restaurant/snack bar service was much better on these occasions. This time, end of season the service was abit hit and miss, sometimes there was a long wait for anyone to clear/set your table, sometimes our drinks orders were taken, other times we had to get our own. The food in both the snack bar and a la carte restaurant were good but in the main restaurant it was actually pretty dreadful, the last 3 nights of our stay we saw the same dishes out again, renamed and not particularly appetising. No show cooking after the first couple of nights, very limited choice and not reflective of a 5* which is a shame. Overall we had a lovely stay but sadly the food offering let it down this time. Would still thoroughly recommend this hotel but not for an end of season holiday.
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