Hotel 4 bintang Tuyen Quang yang Popular

DISHONEST IMAGES on TRIP APP 1. when i checked in the hotel address booked in advance, the receptionist directed to the other Royal hotel nearby which was 3stars, not 4 stars as stated. They said it was due to low hotel rate booked. App and actual is different. App is 4 stars and exact address and didnt say there was 3star hotel instead. It seemed like tricking customers. 2. Booking is triple room but in fact twin room. Please just post exact information so as not to confuse customers. Thank you

Towering over the city, Muong Thanh Grand Tuyen Quang stands out in many ways. This is now my second time to this city and I've enjoyed my stays both times. I can tell, however, that the COVID situation and the reduction in business and tourism has hurt the hotel to some degree. Still, the staff was incredibly helpful, friendly and kind - even allowing me to practice my Vietnamese even though their English was flawless. My room was, as Muong Thanh room generally are, enormous and well-appointed. The bed and pillows were comfortable. The bathroom was huge and perfectly appointed. I read a previous review about water pressure but had no such experience. I had hot and high-pressure showers. I did, however, have two prominent stains in my carpet that were somewhat out of character for a hotel of this class. I noted that COVID had probably hurt the hotel. There were very few guests. The gym appeared not have been visited in some time. The pool area too seemed forgotten. (It was too cold to swim, I thought I would relax and read by the pool.) But, the breakfast was delicious. Yes, it was mainly Vietnamese food plus egg station but this is Vietnam and that is to be expected. The food was delicious! All in all, this is a fantastic hotel and I hope to return.