Hotel 3-Star di Lower Silesian, Poland

Our stay at Hotel Europejski Wrocław was a mixed experience, with both positives and areas for improvement. Booking the hotel was a breeze, especially through Trip.com. The process was straightforward and hassle-free, which added to the convenience of our trip. The location is fantastic, offering easy access to the city centre and public transportation. One of the highlights of our stay was the mulled wine and winter tea served at the hotel café. They were absolutely delightful and perfect for the chilly winter weather! The room ambience was almost similar to Hotel Hetman in Warsaw—cozy and functional—but there were some issues. Every time we entered, the room smelled like wet carpet, which was unpleasant. Additionally, it lacked basic amenities such as an iron, ironing board, fridge, and slippers, which was disappointing. The room also wasn’t warm enough for winter, although the water heater and pressure were consistent, which was a relief. Unfortunately, the walls were quite thin, and we could hear our neighbours talking, which affected the overall comfort. Housekeeping did an excellent job of ensuring the room was tidy, though they strictly followed the “clean my room” tag system. On one occasion, even with the tag hung, our room wasn’t cleaned, but it was resolved the next day. The café staff were friendly and attentive, even though one staff member had limited English. Their effort to serve us to the best of their ability was commendable. Breakfast, however, was underwhelming, especially compared to our previous stays at Hotel Hetman in Warsaw and Hampton by Hilton Krakow Airport, which offered a more varied and higher-quality breakfast experience. Overall, while the hotel has its advantages, such as its location, easy booking process, and some friendly staff, the room conditions, breakfast, and service inconsistencies leave room for improvement. That said, don’t miss the mulled wine and winter tea if you stay here!

Mixed feelings and let me explain why. Everything is brand new and very well designed, studios look great, just like in photos, lighting is nice, materials used are good. From visual pov it's all perfect, but there are some things that are crucial for good hotel experience that are lacking here. First of all beds are soft, too soft for me, same I can say about pillows - they lack that premium feeling. Next issue? Water pressure under the shower is low and as it's all brand new, I guess that's on purpose and I don't like it. And one last thing that caught me off guard - even if you have breakfast included, there are ”extra options”, that are freshly made that you need to extra pay for on the spot. Tbh it's a first time I met with such solutions and I don't get it - if breakfast is included in my room rate, why I have to pay extra cash for some poached eggs? Car park has a pretty narrow entrance but spacious spots so plus for that.

Everything was great, and clean, but there was no hairdryer and I would have liked more tea options. The service was supposedly okay, but I didn't get clear instructions on how to get to the apartment. When I called reception, there was a lot of static, which I mentioned, but the receptionist just sighed instead of offering help. When I arrived at reception, I didn't even get a 'good morning,' and he looked like he was being punished to be there.

Perfect location, all staff really welcoming and helpful. Room as described. Breakfast really good lots of variety and vegan food as well.We enjoyed our stay and would definitely return. Wroclaw is beautiful, definitely a must.

For the price, this is a decent hotel. It is well situated, Rooms are quiet and clean, if a bit austere. There is no room cleaning during the stay. I was there for a week, so I did get new towels. The breakfast is reasonably priced and very varied. This turns into a real restaurant at night. Didn't get a chance to try, as it required reservations. The room Wi-Fi was not great. It works well in the lobby, and less well, if at all, in the room. That being said, this is a nice hotel, well situated, and reasonably inexpensive. I dealt with the Wifi.

Hotel Zamkowy at Książ Castle is in a truly breathtaking location. Staying right next to such a beautiful and historic castle made the experience very special. The buffet breakfast was great, with a good selection of food, and the cleaning standard was also good throughout my stay. The only downsides were that the Wi-Fi internet was not very reliable, and the bed was not very comfortable. Overall, it was a pleasant stay in an amazing location, with a few areas that could be improved

The room is not big, and the facilities are relatively simple compared to those in China, but it is relatively clean. It is generally a budget hotel. There is no toiletries, not even a toothbrush.

The hotel was top-notch, with a perfect location for very early flights or late arrivals. It was perfectly soundproofed, and the breakfast was excellent. Special shout-out to the gentleman managing the buffet, who was incredibly attentive to everyone.

The location is perfect and located nearby the old town district. The room is very large which include a clean kitchen and toilet. Unfortunately, the ceiling in our toilet suffered from water leakage. Yet, the staff are very helpful to help us solve it at the midnight and offer us another room but in another hotel. Although we rejected to move to another place since it’s already too late. The problem were quickly solved next day which is perfect.

The apartment was nice and clean amenities were good. Blankets and towels were clean. I just had a problem with the staff over the phone. They had to ask a lot of questions and couldn’t find the booking quickly. Took them a lot of time to answer questions. Also, you have to log on to their app to get instructions how to open the door which is fine but it can get confusing to some people.