Hotel 5-Star di Ma`an, Jordan

The purpose of my visit was to experience Petra. Overall the hotel was great. The staff were friendly and competent. The rooms were a little dated ( my window was making so much noise during a windy night) compared to other modern hotels like the W but having said this they were perfectly functioning and large. The food was good but not blowing my mind ( perhaps the menu can be updated as well). The location was very convenient to get to and from Petra with a free shuttle provided multiple times through the day. Considering the purpose of my trip, this was a great value for the price, location and helpful staff.

Nice, slightly older hotel in a good location, right in front of Petra's visitor gate. The gym is clean but a bit old and rather small. Breakfast was okay. The egg station is good. The selection is alright. Overall, it's pretty decent. However, the coffee at breakfast was undrinkable – I couldn't drink it at all. But then again, I'm spoiled, living in Austria next to Italy.

It was my friend's birthday, and I asked for a complimentary cake from the hotel. They initially said the kitchen was closed and couldn't arrange it, but then, at the end of our dinner, they surprised her with a congratulatory gesture! I was so happy! The staff is very attentive and friendly. In the morning, we went to Petra; it was literally only 200-300 meters from the hotel entrance. We left our belongings in the hotel's storage locker and our car in their parking lot. I'm very satisfied with my visit to this hotel. If I ever return to Petra, I'll only stay at this hotel. The photo is from breakfast; we were so delighted when they brought it out, it was so sweet!

Grand Mercure Hotel was closed actually. I was trying to contact the hotel but no reply. However trip.com help me out , and found out my booking was transferred to the Mövenpick Hotel. I was so blessed. Great location, just right infront of the Petra Visitor Center. Great breakfast, kind staff. Free minibar. Thank you Accor Hotel group.

The hotel is a wonderful and careful resort in the least detail , full of history . Unfair cleaning of the rooms and bathrooms. Restaurant with a variety of buffet and quality for dinner and breakfast. Excellent staff service , friendly and comfortable. That's a great choice!

Had an amazing time, the staff were friendly and helpful giving us great advice about petra and when we shared it was an anniversary they went above and beyond to make our stay special.

Это просто отель мечты! Стиль, вид, чистота, еда, персонал - даже если очень захочется, придраться сложно! Отмечала у них свой день рождения - попросила помочь с поиском свечки, чтобы загадать желание в 12, так команда организовала торт и настоящее поздравление с песней! Точно тот отель, где относятся к гостям, как к дорогим гостям, а не просто очередным клиентам! Из того, о чем важно предупредить - на ужине очень большие порции, мы взяли на двоих салат, куриный шашлык и баранину, в итоге с трудом осилили меньше половины) было очень вкусно! По завтракам - на второй день было мало людей, поэтому шведскую линию сократили, но при этом по просьбе готовили абсолютно все - от капучино на миндальном до авокадо-тоста! Особенно вкусные у них местные пирожки и все намазки! Из важных моментов - у нас был номер с видом на горы, но в этих номерах слышна музыка с лаунджа и бассейна, она выключается поздно вечером, но если вам это важно, возможно, имеет смысл взять номер с видом на город) а так - смело рекомендую! Точно тот отель, где сделают все и даже больше, чтоб помочь - сотрудник Хассан отдал личный штекер для зарядки, так как мой сломался, любую просьбу мгновенно исполняли и вовлекались! Однозначно вернусь)