Trenython Manor

This review is about the HOTEL and hotel ROOM we stayed in only - the lodge in the hotel grounds we were moved to after 2 hideous nights was fabulous - clean, fresh and fully equipped (and we had no complaints either about the scaffolding which entirely covered the Manor House building but only showed that some external maintenance at least was underway) So, the room (which we were expected to stay a week in) ... was utterly shocking. When we'd signed up for our CLC Trial Membership we had been promised that we would have 5 holidays where the last thing we needed to worry about would be the standard of our accommodation, since we had purchased 5 weeks of ‘luxury accommodation’. Other CLC holidays have (or have almost) matched up to that promise, but the hotel room we were allocated at Trenython Manor would barely have passed muster as 2 star budget accommodation. After our first 2 nights there, when we’d hardly slept at all due to what sounded like someone banging a metal pipe on a dustbin lid every few seconds throughout the night (which on investigation turned out to be caused by a gate at the top of the scaffolding outside our room, which had been left open and was swinging to and fro in the high wind and constantly banging against the metal scaffolding), we'd asked at the hotel reception for a room change - and were moved to one of the aforementioned lodges for the rest of our stay. But the room ... well, there was absolutely no way we could have spent a week in that room – even without the disturbed sleep – because it was tiny, shabby, ill-equipped and very, very dirty as evidenced by the attached photographs. IF you need to stay in the area be sure to book a LODGE rather than a room!

My son booked a spa deal for my birthday £65 which included breakfast, use of facilities and 30 min massage which was absolutely needed and boy did she hit my tense knots in me shoulders perfect way to start the day, walked around the grounds which had amazing views, all in all had a fabulous birthday treat.

From the first visits to Trenython for Sunday lunch in 2017 our experiences have declined from superb to dismal. Our last experience endorsed that the only consistency has been the greeting and attention from Selim the restaurant manager other than that the presentation of the table and the food was at best "canteen standard" Such a disappointment that the standards have fallen for a location and premises that are amongst the best in Cornwall.

We have had the best evening. We booked the swim and evening meal deal. Absolutely perfect. The lifeguard who greeted us was friendly and then when we went in for our evening meal it was perfect. We were celebrating a 40th birthday. Table was set beautifully. Food was absolutely divine. We enjoyed evening minute. The waiter was friendly, attentive and kind. Nothing was too much trouble. Honestly book you won’t be disappointed. Thank you so much for a lovely evening and for making local ladies very happy. We will be back again. Thanks

We stayed over xmas and loved it. The staff are super friendly and the service was great. This was our fourth time staying at the hotel and something brings us back time and time again. Whether it's the peaceful location or the sense of feeling at ease - I'd recommend 100%

The pillows are rock hard as are the beds not the place to stay if you have any health issues. The staff are unfriendly and not very helpful, we only met a few who were cheerful and seem to be enjoying working at the hotel. The leisure facilities are a trip around the car park to enter the leisure facilities as long as you have booked. A member of staff on reception did not like anyone asking questions about the pool, she rudely interrupted her colleague as to why I was asking about the pool depth and access. I have a spinal condition which can affect my ability to stand, that was why I was asking, she was just rude throughout our stay. Don’t expect to experience fine dining as the meals were nothing spectacular, although I must say the lemon tart was very lemony, no room service order and collect it yourself. Unfortunately the staff and lack of a warm welcome lets the hotel down as does the rather drab entrance to the hotel and reception area, which considering the age and grandeur should wow you as you enter, especially as this is December and the large Christmas just stood on its own. The house its self is beautiful and worth visiting, as is the setting unfortunately it just lacks the wow factor that makes you want to return. Not one I will be recommending to my friends and over seas family.