Hotel berhampiran Growingo gift shop, Ulaanbaatar

I stayed there over 7 nights. On the first day I arrived at 12 noon and the check-in time was 2.00 pm. After a 13 hour flight and car ride from the airport to the hotel I just wanted to get into the room and have a hot shower. Usually in all other cities and hotels in Asia, they would have allowed me to check in earlier if they had a room. In this case, they had a room but wanted to charge me the rate of 30% for that two hour stay. I paid for it as I was in no mood to argue over it and as my Mongolian business partners were with me and I did not want to cause a scene. The hotel toilet had a smell from the drainage pipe and they could not clear the smell even after I had complained. The service staff was generally pleasant although some of the restaurant staff need some further training. At the Chinese restaurant when I asked one of the waiter to change to a private room after being seated at the normal dining hall which was noisy, the waiter replied that he was busy. And asked me to go to the reception. Perhaps they are still a bit rough at the edges. Also, the 24 hour room service does not exist as is promoted in their brochure in the room. I had to go to the front desk and then I was directed to go to the coffee house to make my order. I asked why nobody picked up the 24 hour room service line and the front desk asked me what number I dialed. I replied 3222 as was in the brochure in the room and he told me it was 3150. I told him its 3222 as per the room brochure but he insisted it was 3150. I went back to my room to double check after placing the order at the coffee house and it was 3222 in the brochure. So either they have a wrong print or they have not updated with a new number. I was seated in the cafe many times and I noticed a gentleman who would go up to sign for a coffee at the cafe. I assumed he must be a senior staff of the hotel. If he was indeed a senior staff I thought he would be friendly enough to smile to the guests at the cafe and assume some if not all the guests are also guests of the hotel.

I stayed at Edelweiss for a total of 7 nights as a solo traveler. It is considered centrally location but it is actually a little west of central, still a great location. Because of the traffic congestion, walking is the best way to get around (I averaged 2-9 miles a day). The rooms were clean, 2 bottles of water provided daily. The reception and housekeeping staff very nice, always available. The restaurant cafe is run by a different company/owner. It feels like a lounge and is nice place to hang out with glass of wine after long day touring. It is also popular with locals. It was closed on Sunday. The pasta dish & pizza were excellent. The complimentary breakfast buffet included tea & coffee (with warm milk for your coffee), juice drink, a very yummy cold oatmeal concoction with apples, yogurt, fresh fruit, eggs with meat to order. The breakfast coffee was subpar, but the restaurant served a great cappuccino (approx US $2.332). I didn't see an elevator; all rooms are on the 2nd & 3rd level. The hotel is tastefully decorated and the art on the wall is for sell. Just 1-2 blocks west are two restaurants that I highly recommend: Italian restaurant Albero's (on the east side of the Mika Hotel) and Lonsdale Art Lounge. There is no airport transfer service. I took a shuttle from airport for US$10.00. For my return to airport, it cost me $20.00. Allow minimum 1 hour. The street names in UB are confusing with poor signage. I consider the hotel to be on Embassy Rd., not Chin Van whatever Street.

I stayed in this hotel for 2 nights, checking in late on the first night and leaving very early in the morning off the second night. The room was very clean, spacious and comfortable with decent wifi. The staff were excellent - helpful and thoughtful. I would have no hesitation in recommending this hotel. If i am lucky enough to get back to Ulaanbaatar I will stay there again. There was one person in particular - the lady that worked the front desk on the night of Mar 7th into early morning Mar 8th (I didn't get her name unfortunately) - that stood out. She was an outstanding member of your staff and a wonderful ambassador for Ramada Hotels. Keep up the great work!

Estuve hospedado en este hotel,17 de marzo hasta el 24 de de el año en curso-El hotel tiene un bar y restaurante cuyo personal camareros y dependientes son jóvenes muy profesionales Me ocurrio lo siguiente reservé al hotel y por razones ajenas a mi voluntad no lo habían recibido-la señora de la carpeta no hablo solamente decía paga.paga no de la forma correctanNo recibí ninguna información del hotel de los servicios que ofrecía la habitación tenía las fundadas de las almohadas y sábanas sucias

This hotel does not accept international credit cards, though cards are willingly accepted by other hotels in Ulaanbaaatar. Their payment. system is antiquated, but they do accept cash. The staff is rude and is not willing to help the customers with payment problems. A talk with the Japanese-speaking director did not help to clarify the issue. The breakfast is poor and does not correspond to the pictures in their advertisements. The rooms and bathrooms are miniature sized, but the good thing is that they have hot water.

Приехали мы в подружкой в отель 29.10.22 в 7 утра , были уставшие после поезда и хоть заселение стоит в 11 часов утра , нас заселила сразу прекрасная девушка на ресепшн. Очень понравился номер на 7 этаже, на столе бутылочки бесплатной воды, чай -Кофе , в ванной комнате принадлежности для душа , все бесплатно и кстати пополняется каждый день. Убирали в номере тоже каждый день. В номере все стандартно , две большие кровати , чайный столик , чайник , холодильник , телевизор (Кстати много русскоязычных каналов) есть сейф, что очень удобно. На завтрак шведский стол , вполне разнообразные завтраки, очень доброжелательные девушки готовят омлеты;) Очень хорошая в отеле звукоизоляция, ночью очень тихо. Что хочется особо отметить , на ресепшене познакомились с девушкой по имени Мига, она очень хорошо говорит по русски, она же быстро заселила нас в первый день. Мига и потом очень нам помогала по всем вопросам. С экскурсиями , с такси , с покупками Лекарства , продуктов и даже где что купить. Дала свой личный номер телефона и мы конечно постоянно пользовались ее добротой. Она золотой человек , потому как никогда не отказала , а подсказывала где что дешевле и как будет удобнее. Мига , я только из за знакомства с вами очень хочу приехать ещё в Монголию , именно в ваш отель. Отель рекомендую , соотношение цена - качество , ну и прекрасные сотрудники! Спасибо за гостеприимство;)

I stayed 11th floor with amazing view 6th floor restaurant provides order made breakfast with great coffee All facility was good, new and clean Big screen TV and stylish rocking chair was so comfy Location was great with airport shuttle, Emart City center was all walkable distance All staff were friendly and great Eng. Speakers It was absolutely amazing stay experience Thanks so much

Das Flower Hotel hat 180 Zimmer und ist bei Einheimischen, asiatischen und russischen Reisenden sehr beliebt. Mein Zimmer war sehr großräumig, das Bad ebenfalls und es gab eine Badewanne. Zimmerservice war verwirrend, mal fehlte Toilettenpapier, mal was anderes. Die Einrichtung ist zwar ordentlich, aber in die Jahre gekommen und ohne viel Schnickschnack. Das Bett war sehr gut, die Klimaanlage funktionierte. Das indische und das japanische Lokal im Haus fand ich persönlich mittelmäßig und überteuert, der Koreaner unten an der Kreuzung hingegen ist fantastisch. Frühstück vielseitig, aber leider in einem schmucklosen fensterlosen Saal. Sehr schwierig: die hausinternen Lokale schließen kurz nach 21 Uhr. Das habe ich überhaupt nicht verstanden- oft kam ich da erst von der Arbeit und besorgte mir schlussendlich Wurst und Brot im Minimarkt um die Ecke. Das Personal ist sehr aufmerksam. Zur Lage: den Hang hinunter ist die Shoppingmall Emart mit überwiegend koreanischem Sortiment und großer Lebensmittelabteilung - schließt 22 Uhr. Zu Fuß kann man Einiges erreichen - manchmal schneller, als im Taxi durch den Stau. Was wirklich schräg war: von der Lobby zum Zimmer muss man erst eine Treppe herunter zu einem Gang, dann wieder eine Treppe hinauf zum Lift. Da ich zur Arbeit immer mehrere Gepäckstücke mitnahm, war das mein tägliche Sportübung- obwohl nicht selten ein Hotelangestellter herbei eilte und half. Alles in allem habe ich mich aber sehr wohl gefühlt.

ひとり旅にはもってこいのカプセルホテルです。レセプションはあまり英語が通じませんが特にコミュニケーションが必要ではなかったので問題ありませんでした。とても綺麗でシャワーもお湯が出ます。朝ごはんも結構美味しかったです。おばちゃんが「おはようございます！朝のごはん！！」と日本語で話しかけてくれました。オートロックな上にカプセルで隠れられる場所もないので女性ひとりでも安心です。特に怖い思いはしませんでした。立地は中心部から徒歩30分ほどかかります。移動は徒歩でもできないことはないですがタクシーがおすすめ。ナラントール市場からは近いです。

This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.