Hotel dengan WiFi di Urumqi

Overall the check-in process was smooth and efficient including the tedious task of having to show health QR codes, having pictures taken of passport with China residence visa side by side with phone showing health code, then making copies of visa page, passport page, last China entry stamp page, etc etc. In spite of the time this whole process takes the staff knew what they were supposed to do and went about the process as quickly as possible. A small welcome gift was an unexpected surprise. Special word of thanks to Ms.爱森那赫 at the reception (not sure if this is her actual name). She was the only one who spoke English and was guiding her colleagues to check us in smoothly. She also gave us a good recommendation to try local cuisine for dinner at a restaurant which was a 5 min walk from the hotel. The only confusing bit is the fact that hotel reception is located on the 3rd floor. Our Didi drivers did not know how to get us there as the drive up to the 3rd floor was through a parking lot next to the hotel. The hotel should either post clear instructions on a sign board for taxi/Didi drivers to follow or they should have someone posted at the entrance to guide vehicular traffic up through the parking lot to the lobby for check in. But all in all a pleasant experience and we would not hesitate to stay here again should we plan another trip to the city.

The hotel is very close to the airport, although free transportation was provided. Basically it is very suitable for overnight and short stay

This was an excellent hotel with superb services. The staff, in particular was very helpful in arranging drives to various interesting sites. The lady called Sophia spoke excellent English which made life easy for foreigners. The only thing I would recommend is that they make an effort to clean the carpets more thoroughly.

The receptionist was really kind, he gave us a late checkout, knowing that we had a late flight that evening. The room size and amenities in the room were great, and the location was pretty central as well. Too bad we didn't get to use the hotel pool. It looks really good and the staff were very friendly, happy to show us around. I won't hesitate to stay there again.

We reached very late after a long journey and while booking had asked for extra bed. The staff does not speak english at all , they refused to provide extra bed and said we will have to manage with whatever is available as tbey are short staffed and no one can put extra bed. It took us one hour and lots of discussion to get another room and finally manage to get some rest. Not worth booking. Carpets were dirty also.

這次入住的體驗超出了我的預期。從預訂到退房，整個過程都非常順利。酒店的位置非常方便，靠近市中心，周邊有多個餐館和商店，無論是商務出差還是休閑旅遊都非常合適。 房間非常寬敞，裝飾現代而温馨。床鋪非常舒適，我每晚都能享受到高質量的睡眠。衞生間也很乾凈，設施齊全。特別喜歡他們的洗浴用品，香味宜人，讓人放鬆。 酒店的服務人員非常友好和專業。從前台接待到客房服務，每個人都樂於助人，隨時準備滿足客人的需求。

The overall experience was a real pleasure. The hotel is modern, and clean. The room is spacious, and full of all the amenities required for a comfortable stay and the view from the window was stunning. Also, the staff were extremely professional and caring to ensure our stay was comfortable and welcoming. As a result, I am going to stay here again and I would highly recommend this hotel for all both families, business and tourists. A huge thank you to Mr Mabaoming. Thanks again!

It was one of the cheapest hotels available for foreign guests in Urumqi. Overall, it's pricy and the room without the window is really dark, but if you are looking for a simple place for just few nights, this place can be good for you. There is a great restaurant right across the street and the international bazaar is only 10 minutes by car.

Cleanliness and location are great, as well as the price. But where this hotel lacks is service. There was a MAJOR hiccup in how front desk handled my situation. I came back at 4am after a night out and lost my room key. The front desk really struggled to find my room number. After about 5 minutes of searching, she found my room and handed me a new key. Except IT WAS THE WRONG ROOM. I walked into a room that had 2 complete strangers asleep in the room. They were startled and I closed the door immediately. Went back downstairs and had to ask the front desk for another key, which the lady searched for another 5 minutes before finally finding my room. Needless to say, this is BAD. You CANNOT give someone’s room key to a stranger. That is an absolute sin in the hospitality industry. I hope they will retrain their staff and learn from this review.

整體服務超滿意，剛剛訂了房間，行政酒廊的李文麗小姐姐就立刻打電話免費的升級了房間，還送了歡迎水果和早餐，感覺超贊，極其貼心，入住以後禮賓部的朱大姐也是全程忙上忙下，完美的入住體驗，再來一定會選擇住在這裏