Hotel Dengan Pools di Hebei, China

I had a fantastic stay. Quiet rooms (compared to many others), very comfy beds. Breakfast was perfect. Lot's of vegetarian options. Typical chinese cuisine. Western guests find excellent coffee and sufficient continental options. The lobby is impressive. Just recognise that for the pool you need to wear a swim cap, and use of thermal area is for additional costs.

We stayed at this hotel during the Chinese New Year holiday and had a wonderful experience. The hotel feels new and modern, with a delightful fragrance throughout—especially in the hallways. Our favorite aspects were the spacious room and the stunning bathtub overlooking the ocean. The kids absolutely loved it! The hotel's beachfront location is a major plus. Even though we visited in winter, we were lucky enough to experience snowfall on the beach, which felt surreal and added a magical touch to our stay. The indoor swimming pool on the top floor is decent, offering great views, while breakfast was plentiful and varied. We particularly enjoyed the pastries section. The Chinese restaurant next to the swimming pool is highly recommended—perfect for when you don’t feel like going out, and the food was delicious. The in-room dining service was also excellent. Overall, it was a fantastic stay, and I’m already looking forward to returning in the summer to try their outdoor swimming pool, which was closed during winter.

The hotel staffs are very helpful and professional. The most pity thing is a breakfast. When I visited the restaurant, there were so many people there. So, retuned to the room, and revisited the restaurant after 9:00. What I was so surprised is that many restaurant staffs are trying to prepare to close the restaurant after 9:30 even though there are still many guests in the restaurant. Many of the foods are already run out or cleaned out of the restaurant. It was really uncomfortable even though they mentioned that the restaurant is available until 10:00. I had to eat breakfast so in a hurry to help them clean up the restaurant. I hope they start the process of closing the restaurant after all the guests have left the restaurant.

1. Facilities: The hotel has complete facilities and grand decoration. It has just opened but has no decoration smell. Don't worry if you bring your children. The operation must meet the inspection standards. The room has complete toiletries, free drinks, wine, and snacks, which is great. The hotel has a shuttle bus, which is very convenient to go anywhere. The staff service is very good. The food in the restaurant is very delicious. 2. Hygiene: The room aunt is warm and polite, and the sanitation is cleaned in time. 3. Environment: The indoor and outdoor environment of the hotel is very good, drinks are available in the lobby, and the service is very thoughtful. 4. Service: I am very satisfied with the service of the hotel housekeeper Wang Zhiyuan. She communicated with us about the check-in matters in advance, arranged them in a meticulous and thoughtful manner, and paid attention to the communication needs with customers. It was a very pleasant stay experience to choose Lan Zhuxi Hotel.

Staff is very friendly and try to be as professional as possible. They are making notable efforts for English communication. Rich breakfast and many options, lots of options for foreigners.

We only stayed for 1 night but really enjoyed the experience. Due to the centralized heating system, our room was extremely hot and reached 29 degrees celsius even with the window open. We ended up calling the front desk at 4:30 a.m., and within 10 minutes, someone arrived with a large fan. She helped us set it up and adjust the temperature, and it quickly became comfortable enough for us to fall back asleep. Thank you for the quick assistance!

Hotel lobby is located on floor 31. There are hotel staff on the ground floor directing you to the lobby upon arrival. Studio room was spacious and suitable for a small family, a baby cot was available and provided upon request.

The restaurant staff is very friendly and helpful but front desk service should be improved. The location is very convenient. You will enjoy breakfast, lunch and dinner buffet. The breakfast and dinner are mixed with Chinese and western food.

I really like the atmosphere of this hotel, which is quiet, elegant and relaxing. The attentive service of the service staff is impressive. Especially the duty manager Alex, with his overflowing smile and attentive service, makes people feel at home. I like him [strong]

This was one of the best hotels I have stayed in China. It is world class. The staff are some welcoming and helpful. Although I don’t speak any Chinese they made every effort to communicate with me. We used translate Apps. Everyone was super nice. The room was very large, new and I loved the Tea Station. I have never seen one like this. The location is superb. Right in the middle of the historic village but it is very quiet at night. The breakfast was simple but satisfying. I recommend staying here and would love to come back.