Hotel Dengan Pools di Hebei, China

I recently stayed at the Venice Waterworld Hotel in Shijiazhuang and, unfortunately, it did not meet my expectations. The hotel feels quite outdated and in need of renovation. The rooms were dark and old, with furnishings that seemed worn and tired. One of the biggest issues was the air conditioning—it was old and lacked a proper thermostat, making it difficult to regulate the temperature. Additionally, smoking is permitted throughout the hotel, which was a major downside for me as a non-smoker. The smell of tobacco was pervasive in the hallways and common areas, making the stay less comfortable. Breakfast lacked food for its guests. They were not being topped up according to the people who were in the restaurant. While the location may be convenient for some, the overall condition and policies of the hotel make it a poor choice for travelers who prefer clean, modern, and smoke-free accommodations. If I return to Shijiazhuang, I will definitely look for a different hotel. Rating: ★★☆☆☆ (2/5) – Below Average, Needs Improvement

Overall, my stay was excellent and highly commendable. The hotel boasts a prime location with convenient transportation access. The room was clean, quiet, well-maintained, and the bedding was comfortable, ensuring a good night's sleep. The staff were professional, polite, and responsive, with great attention to detail. Breakfast offered a wide variety of choices, consistent quality, and a clean dining environment. The check-out process was efficient, and the invoice was issued promptly. The hotel demonstrates excellent management and standardized service, making it a reliable choice for both business and leisure travelers.

The most outstanding thing about this hotel is the service. Everyone I met was greeted with a smile, the service was in place, and they gave me a little surprise from time to time. They tried their best to meet all the needs they raised. Thumbs up 👍. The only thing was that the water in the bathtub was yellow, but after I raised the issue, the hotel's attitude was very correct, so it was over. The swimming pool will be opened tomorrow, and I missed it perfectly this time, which is a pity.

The room is very open, although the number of floors is not high, but it is very close to the sea, you can watch the sea and be in a daze at close range, there are many indoor power plugs for easy charging, the minibar has bartending alternative ingredients (and green lemon 🍋) very nice, Health is OK, there is no dust on the balcony, The location is in the tenth phase of Anaya, the shuttle bus is convenient to go anywhere. The housekeeper carson calf asked about the time to arrive at the store at around 10 am, and helped contact the parking space. The service was very good. Wherever the hotel is located, the waiters take the initiative to say hello and feel warm. The overall stay experience is 5 points, will come again and recommend friends to go.

I wholeheartedly recommend this hidden gem of a hotel that truly embodies ”service with heart”! From the moment I stepped in, I was enveloped in warmth and attentiveness, truly experiencing the ultimate ”home away from home” feeling. Upon entering the lobby, staff immediately greeted me with a smile, proactively took my luggage, handling it gently yet securely—every detail showcasing their professionalism and thoughtfulness. During check-in, the front desk agent was incredibly efficient, making the whole process quick and convenient without any waiting. She even thoughtfully offered a warm cup of longan, red date, and goji berry tea, a warmth that spread from my fingertips to my heart. What was even more surprising was her proactive upgrade of my room—this unexpected gesture of care really touched me! My upgraded room was spacious and bright, with excellent natural light. The layout was wide and comfortable, and every corner was spotlessly clean and well-organized, instantly making me forget the fatigue of my journey. Shortly after checking in, housekeeping thoughtfully delivered fresh fruit, a rich variety that was juicy and fresh. This meticulous attention to detail truly made me feel the warmth and comfort of home. It was a perfect experience from start to finish, with service details meticulously handled and full of sincerity! This is definitely a five-star service hotel worth revisiting countless times, and I sincerely recommend it to anyone who seeks quality in their travels.

Staying here was such a pleasant surprise! The front desk proactively upgraded our room to a more spacious one with a scenic view. The service was incredibly attentive, and they patiently guided us throughout our stay. It's only a 5-minute walk to the mall, and the subway station is nearby, making dining, shopping, and getting around super convenient. The value for money is exceptional, I genuinely recommend it!

Hotel lobby is located on floor 31. There are hotel staff on the ground floor directing you to the lobby upon arrival. Studio room was spacious and suitable for a small family, a baby cot was available and provided upon request.

The hotel wasn't crowded this season, so it was very quiet. The guy at the front desk even upgraded our room to a balcony room with a beautiful front-facing sea view! It was my first time seeing the ocean at night and in winter, and it had a unique charm! The next day the weather was great, and we even saw the sunrise – it really brightened my mood! The hotel facilities are quite good; even though it's 10 years old, it's still very clean. Every staff member was lovely, warm, and thoughtful. The hotel's location is also excellent, right on the beach, and there are many great restaurants nearby. It's definitely a good hotel I'd return to!

I really like the atmosphere of this hotel, which is quiet, elegant and relaxing. The attentive service of the service staff is impressive. Especially the duty manager Alex, with his overflowing smile and attentive service, makes people feel at home. I like him [strong]

This was one of the best hotels I have stayed in China. It is world class. The staff are some welcoming and helpful. Although I don’t speak any Chinese they made every effort to communicate with me. We used translate Apps. Everyone was super nice. The room was very large, new and I loved the Tea Station. I have never seen one like this. The location is superb. Right in the middle of the historic village but it is very quiet at night. The breakfast was simple but satisfying. I recommend staying here and would love to come back.