Hotel dengan Bar di Utica

Front desk clerk Buba almost ruined our entire family reunion. Thanks to IHG corporate and two hours of work around to bypass Buba’s “policy” of not allowing secondary guests listed on the reservation to check in, the trip was a success and we enjoyed the hotel and the other friendly and helpful desk clerks. Supposedly Buba was acting at her managers direction, when I called the manager had “just stepped out” but never returned my call at all over the three day time from I was waiting for it. Again IHG corporate assisted and the manager and desk clerk Buba did not. My secondary guests were listed in the reservation and they had copies of the reservations with their names on it, but Buba stated it was not the policy to allow the secondary guests to check in due to fraud concerns. IHG corporates stated to me that IHG guests collect points for stays and can use the point to book rooms for family and friends as long as the other person is listed on the reservation (they were) there should be no problems. They also stated that they validate my account and attempted to assure Buba that there was no fraud. Anywhooo Buba (and the manager?) need some coaching and education. I am a diamond member and never had that happen at any hotel and hope it never happens again. I’d rate Buba and manager 0/5 but the other workers and the hotel itself are 5/5.

My spouse and I were in the Utica area over a weekend in December 2021 celebrating my brother's birthday (at the Dave & Buster's next door) and had the opportunity to spend at Saturday night at this hotel. We arrived at around 1:30 p.m. on Saturday afternoon and were able to check in. Our check-in process went smoothly, our room (#422) was clean and comfortable, and we were able to eat a decent breakfast the following morning. No major complaints. The faucet in our bathroom was really loose but it was just a sign of the hotel's age. One thing about our room that we did notice was that we couldn't open the blinds all the way up. Something about the chain mechanism only allowed us to have our blinds open halfway, which was slightly annoying. I appreciated being able to use one of the business center computers to surf the Internet. This hotel has an indoor pool which looked okay, but we didn't use it because there was no hot tub (we always love being able to use hot tubs in hotel pool areas... slightly disappointed that this hotel didn't have one). A big frustration, though, was the noise level... nothing that the hotel staff can do much about. There are signs saying that the public areas are ”closed” after 10 p.m., but I don't know how much that can be enforced. There were some loud guests on our floor late at night as we were trying to get to sleep which was frustrating, but after I said something to them in the hall, they quieted down. Overall, the hotel itself was just fine (despite the loud patrons) and I'd have no qualms about staying there again.

When you stay at Comfort Inn Utica in Utica, you'll be in the business district, within a 5-minute drive of Jimmy John's Field and Lakeside Mall. This hotel is 17.1 mi (27.5 km) from Detroit Zoo and 3.8 mi (6.1 km) from Albert L Lorenzo Cultural Center.Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.Take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Utica? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 101 guestrooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

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