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5-bintang

The Phoenicia Malta
4.6/593 Ulasan

The Phoenicia Malta

Valletta|0.66km dari Iniala5
The Phoenicia tries very hard. And the truth is they mostly succeed. But when you bill yourself as the best hotel in Malta (or one of them, at least) it's the details that are what entitle you to claim you're more than just ”very good” but really are ”the best.” And the Phoenicia sometimes overlooks the small details that characterize a true 5-star property. The Hits The staff: They do everything in their power to make one's stay as pleasant and enjoyable as possible. Their attitude is genuine and sincere. And they bend over backwards to accommodate, no matter the situation or the request. The location: Simply the best on the entire island, just outside the gate to Valletta, near the bus terminal, the main square and fountain, pedestrian friendly, you can walk everywhere. The grounds: Beautifully landscaped gardens that are a joy to amble through, magnificent pool, lovely terrace, stunning views over the marina. The common areas: Lobby, restaurant, bars...all are tastefully appointed and comfortable. The Misses The food: The meals we had were all very mediocre, nothing special. We were expecting a 5-star dining experience and were very disappointed. Breakfast is a bit of a madhouse. The menus (breakfast, lunch, dinner) are limited and what's offered is fairly pedestrian. The restaurant servers seemed harried (breakfast) and not very polished (dinner.) The room: Cramped, tiny, and in need of renovation. I booked through Amex Fine Hotels and Resorts, was not upgraded even though hotel was not full. I asked...no upgrade. The Club Bar: Although open it wasn't staffed...at all. Had to physically go find someone (in the adjoining restaurant) to come and make us drinks, then carried them ourselves to our table...and bussed our dirty glasses ourselves when finished. Unacceptable in the extreme. It's these serious missteps that keep the Phoenicia more of a 3 to 4 star property...although they try really hard. I would give it another chance if I were to return.

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Lihat Ulasan Tetamu untuk Hotel di Valletta

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The Gomerino Hotel
4.5/5103 Ulasan
I stayed 3 nights at the Gomerino. The hotel staff is absolutely fabulous. They help you in all you need instantly. The staff is 5 star, very kind professionals. The view from the roof top terrace is exceptional, the best view in Valletta. The terrace is incredible. Unfortunately the room is not reaching my expectations. It’s just very noisy. Every single foot step from above can be heard in your room. So at night and in the morning I felt very disturbed and uncomfortable because of this. I had to call reception several times to ask the above guest to keep it quiet at night. The room is very dark and just not for my taste. The bed was ok I asked a double bed but they supplied my with 2 single mattresses put together. Thank you for the staff you were fabulous.
The Embassy Valletta Hotel
4.5/5112 Ulasan
The Embassy Hotel in Valletta is quite simply SUPERB. The employees, to a person, are absolutely fantastic. It was a genuine pleasure to be a guest. Room great. Pool great. Food great. Staff are better than you’ll find anywhere in the world.
The Barrister Hotel
4.6/558 Ulasan
A hotel that has everything! Located in an excellent location in the heart of the old core of the capital city of Valletta. It is within easy reach of all facilities such as museums, cultural sights, restaurants... As soon as you arrive, you will feel the true spirit of Malta's history and culture. The hotel is decorated in such a way as to maintain an autochthonous and sophisticated look. At the reception you will be greeted by warm and friendly staff and directed to your spacious and clean room. Regardless of the fact that it is in the center, you don't have to be afraid of noise... The windows are high-quality and new, so in combination with very comfortable beds, you will sleep like a baby. For the first time, we had an iron for clothes and an ironing board in the room, which was very helpful after an overcrowded suitcase. They simply thought of everything, even the little things... During breakfast, you will find enough food for a healthy morning meal... Finally, I would like to mention the most important thing in the overall impression is the friendly staff. They made us feel at home and that is what is priceless. They are all wonderful, but Ema stole our heart with her uniqueness. So, thank you for this really great vacation! You deserve to be among the best!
Palazzo Consiglia - IK Collection
4.6/546 Ulasan
A little gem in the heart of Valletta, perfectly positioned for sightseeing and relaxing. Tony and his team cannot do enough for you. Smiles from all the team whatever their role. Beds are extremely comfortable and water replenished every day and an early evening knock asking if anything is needed. Staff are knowledgeable about the local area, events and restaurants. They are happy to make bookings on your behalf. Drinks on arrival and an escorted tour of the hotel. The underground spa which is booked for your private use is wonderful as is the rooftop pool and relaxing area. A wonderful 4 night stay. Will definitely recommend 😊
Tritoni Harbour Suites
4.1/516 Ulasan
Tutto ok ma il checkin senza la reception è stato versmente difficile non solo x me anche per altre persone
Rosselli AX Privilege
4.3/546 Ulasan
Staff were exceptionally good. It’s a pleasant boutique hotel that is only let down by some very peculiar interior design. The room we stayed in was very dark with the strangest lighting configuration I’ve ever come across. Couldn’t see to shave and trying to figure out how to control the lighting was a challenge. Especially after a few beers!!! I missed not having a desk as I tend to work when on holiday (self employed) and would have expected a work station in a room of this size. The shower is over a circular bath, again form over function as the controls are not intuitive and the curtain doesn’t prevent water spilling onto the tile floor. Once wet this is a slip hazard with nothing to hold onto as you exit the shower. I’m reasonably agile so not an issue but if you have any mobility issues this could be a real issue. Finally, if you book try and get a room away from the Main Street. Our room overlooked Merchant Street and there is a noisy bar playing loud music till the early hours. No double glazing so unless you are a heavy sleeper you will need to wait till after midnight to get your head down. In summary we really enjoyed our stay primarily due to the quality of the staff, all of which were very attentive. It’s in a great spot for the city too. We’d stay again but probably in a different room.

Soalan yang Kerap Ditanya

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