Hotel berhampiran Avida Wellness Centre & Spa, Vancouver

The location is very good as it is in the city centre, 4-5 minutes by walk to the Burrard station and Waterfront station. Although the hotel is old(there are only one lift), it is clean. There are not so many choices for breakfast menu, but it is fine.

The Hyatt was amazing with great service from the moment we walked in the door. We were able to leave our luggage while we waited for our room so we could explore the city. They were wonderful and cleaning our dirty towels and changing beds each day, the outdoor pool and hot tub were a welcome site after long days of walking. The only downside was the lack of restaurant access. 1 restaurant is barely open and the other is so high priced and doesn't deliver to your room. Thankfully Skip the Dishes was an option. Starbucks right in the lobby, can't go wrong with that!!

Paradox has so far been the best hospitality and service experience we've had in years. Right from reception, room service to valet. They're friendly, extremely helpful, there are details that you'd never think of heated floors in the bathroom, filtered floral air in the washroom. Right in the middle of downtown, everything is within walking distance, the rooms are absolutely an oasis in the middle of a metropolis. Stay here!

We were in town to attend a family birthday which did not include dinner so I chose this hotel because i wanted to go to the iconic Tiki Bar. Upon checking in we were pleasantly surprised at the cleanliness of the room with mostly original decor still being used that gave it the iconic vibe. When we decided it was time to eat we found out from the desk girl that all the eating establishments at the hotel were closed for renovation. This should have been divulged at the time I booked; it is important information as there is no places close by to eat & the price of the room was not discounted to reflect the lack of facilities. We were also concerned about the safety of our vehicle but everything was fine & we were surprised how quiet it’s was (we were facing the rear parking area). The bed was comfy & we slept well.

Great budget hotel. Lots of reviews on Expedia hardly any on here so thought I would share here. Great location 2 min walk from English bay beach and Stanley park very close, main shopping streets close by and lots of restaurants to choose from. The staff in the hotel very helpful and knowledgeable. Rooms are clean and large, this is a no frills hotel but it you want to be centrally located to Stanley park Granville Island English bay etc and are not wanting to spend day and night in the hotel this is a great choice. Vancouver hotels are expensive so if it's all about the hotel facilities this is not the place for you but if you want a clean, centrally located base then this is great I would come back.

This is our second year in a row booking at the Element Metrotown Burnaby for our soccer tournaments. Roxanne in group bookings was super helpful and awesome to work with because she helped me organized the accommodations. I had no idea what I was doing. Rafael at the front desk was friendly, helpful and he remembers everything. The location was excellent with many food options, groceries, and a mall. The rooms were spacious and gorgeous with great views. The kitchen with full fridge was very convenient for 4 occupancies. The beds are also very comfortable. We will definitely return to this hotel.

Hotel location is perfect. It’s right next to the Richmond Night Market and has included parking in the garage right next to it. The staff, minus one experience, was all very nice and helpful. Our room was very cozy and perfect for what we needed. The AC blew nice and cold. My only complaint that could’ve brought the rating up higher was that our toilet’s water kept rising and would get self clogged even though we literally just had got there and just used the bathroom to pee. On our way out, we decided to go the front desk to ask someone to service it while we were out. They instead just asked me “so do you want a plunger?”. We had somewhere to be so I just said sure, maybe I can just take a look at it when I’m back. Well, after getting the toilet to flush, it just clogged again. So we pretty much had to use the plunger every single time we needed to use the bathroom which was really annoying. It really brought the experience of staying there, down.

Our stay was only for one night before taking an international flight. The hotel was an amazing place to get a good rest before travel. The staff was extremely friendly and professional. The room was clean, modern and comfortable with an incredible bathroom. There are many restaurants nearby and the local night market and outlet mall are within walking distance. The airport is just a quick 5 minute drive from the front doors. We highly recommend this hotel if you need a place to stay before travel.

I have stayed here many times and find the hotel and amenities are perfect for my business travels. The excellent location across from Landsdowne Mall is perfect to stroll around and Skytrain is only 5 mins away.

Thank you for the opportunity to describe my Inn at the Quay experience. I was booked for a day procedure at Royal Columbian Hospital at 6:00AM on Saturday May 20. Because I was travelling from out of town and had to be driven home (as a requirement of the procedure) I elected to travel by train to Vancouver and then New Westminster on the day before, Friday. On Tuesday May 16 I booked a room at your hotel for the night of the night of Friday May 19 for $389.00 ex-taxes. My plan was to take a cab to the Hospital and then my daughter was then going to drive to town to pick me up and drive me home after the procedure on Saturday. After travelling to New Westminster I had time to kill because I called the Inn at the Quay to see if I could get an early check in but was told that you were very busy and that was not possible. The hospital recommends attending with only your care card for security reasons. For this reason I had my BC Care Card and the credit card I used to book the room in my cellular phone case. During my wanders I lost my phone. Fortunately I had a significant amount of cash so I got a cab immediately and attended at your hotel. I explained my situation to the clerk on the desk and she said that she could not check me in without the credit card I used to book the room. I asked her if you would charge that card with the room price if I had not shown up and she agreed that that was the case. When I asked if she could just charge the card and let me stay she said that the situation was different and was against your policy. I questioned her further and she summoned a person form the back office who agreed that the situation was completely different and actually said “Sorry, we can’t help you.” When I suggested cancelling the credit card transaction and paying in cash that suggestion was also turned down. Reason was lost on these two minions that are trained to be slavishly obedient to your rules and policies. I am sure that if you question these two they will agree that I was polite and courteous throughout our encounter. After several attempts at circumventing their indifference I felt that I should leave before I started to get mad. As a competent, attentive and businesslike hotelier I am sure you are aware of the saturation in your market on any given day. If you harken back to May 19 you will recall that all of the other hotels in New Westminster and as far as Port Coquitlam were completely booked. No matter, I was able to avail myself of a comfortable chair in the admitting lobby of the Royal Columbian Hospital from 4:00PM on Friday until 6:00AM the following morning. Except of course when I had to leave the admitting lobby while the janitors polished the floors. Because the Emergency Room lobby was full I was able to meet some of the interesting local street residents that were outside at 2:30AM. The questionnaire you emailed me “after my stay” to comment on my experience does not have sufficient space to fu