Ulasan Lisa Hotel

Jawapan daripada Pihak Penginapan: Dear guest,Thank you for choosing our hotel and taking the time to share your feedback with us. We're glad to hear that you found the room spacious and clean, as we always strive to provide our guests with a comfortable and tidy living environment.However, we sincerely apologize for the inconvenience caused by the noise from the neighboring room when the door is closed. We understand how disruptive this can be to your stay, especially when you're trying to relax. We'll definitely look into this issue and take appropriate measures to improve the sound insulation or remind our guests to be more considerate when closing doors to minimize such disturbances in the future.Despite this small drawback, we're delighted that you considered it a fine stay for a short trip overall. Your satisfaction is our top priority, and we'll continue to work hard to enhance every aspect of our service and facilities.We hope to have the opportunity to welcome you back again in the future and provide you with an even better experience. Thank you once again for your valuable feedback.

Jawapan daripada Pihak Penginapan: Dear Guest: First of all, we apologize for your poor experience at our resort. The lack of gym facilities, room cleanliness issues, old lobby, unsatisfactory breakfast and food supply shortage in the restaurant, which you have pointed out, have been taken very seriously and will be improved and optimised immediately. We are very grateful for your recognition of the friendly attitude of the staff, which is also a quality of service that we always strive to cultivate and maintain. Regarding the issue of lights going out, although this happens from time to time throughout the city, we will actively communicate and coordinate with the relevant departments to minimize the impact on you. Regarding hotel location and transportation issues, we will carefully consider your feedback and strive to improve the shuttle service or provide more convenient travel solutions. Although your overall feeling is not ideal this time, we will treat your comments as a valuable asset and fully invest in the reform of the resort. I look forward to welcoming you again with a new look one day in the future and bringing you a quality experience that is truly worth the money. Thank you again for your honesty and advice, and I wish you all the best.

Jawapan daripada Pihak Penginapan: Dear family, hello, I'm sorry to bring you a bad check-in experience. The bug problem is true and we shouldn't happen. We have been training room hygiene, strengthening room manager's rounds, and asking professional disinfection companies to disinfect rooms to ensure that such problems don't happen again. In addition, the extranet of our hotel is presented with real photos, and the room type information is guaranteed to be true and accurate. All room pictures have been verified by the platform, and you can see the real situation of the hotel room on the platform, including the facilities inside the room, decoration, hotel appearance and facilities inside the hotel. Once again, I am very sorry, and thank you very much for pointing out our shortcomings. We will strengthen improvement and perfection to achieve perfection. Welcome to your next visit ~ ~ ~ ~

Jawapan daripada Pihak Penginapan: Dear guest, I am very pleased to hear that you had a pleasant trip and have praised the beauty of nature there. We are also honored to provide you with a comfortable resting place during your journey. Looking forward to you choosing our hotel again in your future journey, let us continue to add warmth and comfort to your wonderful journey!

Jawapan daripada Pihak Penginapan: Thank you for choosing our Lisa Hotel. Your suggestions are our biggest motivation to continue to improve and optimize our services to bring you a more comfortable stay experience.

Jawapan daripada Pihak Penginapan: Dear family: Hello! Thank you very much for your support and trust. We will continue to adhere to the service concept of doing things with heart and careful service, so that you can feel the warmth of home during your stay in the hotel. I look forward to seeing you again to review our progress. I wish you a happy day!

Jawapan daripada Pihak Penginapan: Dear guest officer, thank you very much for your support to the hotel. We are still a little lost because we didn't get your 5-point praise. It may be that the hotel still has something to do. I hope the guest officer can point out our shortcomings when you come next time, and we will try our best to do better. We will make every guest officer in the store feel at home with our heart. I hope our service will bring you more surprises and touches, and look forward to your next arrival!

Jawapan daripada Pihak Penginapan: 尊敬的貴賓，非常感謝您細緻入微的評價，這對我們優化服務幫助極大。針對您所提出的問題，我們已安排加強泳池清潔頻次與質量把控，同時為前台員工增設中文培訓課程，提升溝通能力。此外，也在考慮增加返程接送服務的可行性。期待您再次光臨，那時我們一定以全新的面貌，為您呈現更優質的度假體驗！

Jawapan daripada Pihak Penginapan: 尊敬的客人，聽到您的不滿，我們深感抱歉。您的反饋對我們極其重要，我們會認真對待。我們一直努力確保，結合當地市場和所提供的服務，我們的定價是合理的。我們會全面審視定價策略，查看是否有可改進之處。同時我們將展開深入的內部調查，找出問題所在，並立即採取糾正措施。我們會加強員工培訓，提升服務質量，確保每位客人都能得到熱情且專業的服務。我們衷心希望您能再給我們一次彌補的機會。我們的目標是為所有客人，無論國籍，都提供愉快舒適的體驗。我們致力於做出必要的改變，重新贏得您的信任！

Jawapan daripada Pihak Penginapan: 尊敬的客人非常感謝您對麗莎花園度假酒店的高度評價和大力推薦呀！我們一直很重視酒店的地理位置，希望能為客人提供便捷的出行條件，很高興這一點讓您滿意。房間的安靜舒適離不開我們在設計和裝修上的用心，工作人員的熱情服務也是我們一直以來所倡導的。能讓您覺得選擇我們是明智之舉，對我們來説意義重大。我們會繼續努力，不辜負您的信任和推薦，為更多客人帶來優質的度假體驗！期待您再次光臨！

Jawapan daripada Pihak Penginapan: 尊敬的客人：非常高興您在我們酒店度過了愉快的時光並給予如此高的評價！我們致力於為客人提供寬敞舒適的房間，看到您對大床房的滿意，我們很欣慰。我們的服務團隊一直以提供優質服務為目標，免費的火車站專車接送就是為了讓您的出行更加便捷。而酒店周圍的美景能為您帶來愉悦的感受，我們也很開心。得知您原本擔心住郊區會不方便，但實際體驗後消除了顧慮，我們深感榮幸。酒店雖不在市中心，但便捷的交通讓您可以輕鬆到達各個地方。對於泳池，我們一直注重保持其乾淨整潔，並且努力營造出美麗的風景。看到您在游泳時能欣賞到美景和熱氣球，我們也覺得很滿足。再次感謝您的讚美和支持，我們期待您的再次光臨，為您帶來更多美好的體驗！

Jawapan daripada Pihak Penginapan: 親愛的家人：您好，感謝您入住並對酒店衞生各方面的高度認可，我們的管理團隊一直給員工灌輸把客人當做家人一樣來對待的理念，客房人員也把每個房間都當做家一樣來盡心盡力的清潔維護，讓客人切切實實的有回家的感覺，我們將不斷總結經驗，一直努力下去期盼與您的下次相見！祝：安好！

Jawapan daripada Pihak Penginapan: 尊敬的客人：非常感謝您對我們酒店的高度評價！能得到您的稱讚，我們深感榮幸。對於酒店離鎮有點距離給您帶來的不便，我們會努力尋找更好的解決方案。關於泳池水質的問題，我們會立即加強水質管理和維護工作，儘快為您呈現更清澈、優質的泳池水。能讓您滿意早餐的豐富程度和房間的寬敞，是我們不斷努力的目標。期待您的再次光臨，我們會以更完美的姿態迎接您！

Jawapan daripada Pihak Penginapan: 尊敬的客人：您好！非常感謝您對我們酒店給出的這般高度讚譽！能為您帶來一次美好的入住體驗，我們深感榮幸和喜悦。酒店優美的環境是我們努力營造的，旨在讓每一位客人都能在舒適宜人的氛圍中放鬆身心。經理的熱情大方、老闆的熱心腸，都是我們秉持以客為尊理念的體現。而提供專車接送服務，也是為了給您的出行增添便利。 您願意下次介紹朋友來，這對我們來説是極大的信任和鼓勵，我們定會倍加珍惜。我們會一如既往地保持這份熱情與專業，不斷完善和提升服務品質，期待您的再次光臨，以及您朋友的到來，我們定會讓大家都擁有難忘的入住時光！再次感謝您的支持與厚愛！