Pengguna Tetamu
18 Disember 2024
Whilst this is rated a 4 star hotel, the facilities and customer service would rate it lower from my own experience. The bathroom was very basic, and the toilet was on a plinth and very difficult to get on and off. The shower door was hanging off and would not close. The bed was comfortable. However, the pillows were not. They were very old and somewhat tatty. The breakfast was very poor, very limited cooked breakfast, and the bacon was served undercooked. Scrambled egg, which they ran out of. Anaemic sausages. All served luke warm. Coffee and tea from a machine. Fruit salad that had clearly been frozen and, of poor quality. Lots of drilling and banging took place throughout the day, so afternoon resting was difficult. Some positive things were that they had a large car park. There was a lift. The hotel is a mile from the town, so only a 20-minute walk.
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